Section one: Contracting authority
one.1) Name and addresses
Pool Reinsurance Company Limited
47 King William Street
London
EC4R 9AF
commercialservices@poolre.co.uk
Country
United Kingdom
Region code
UKI - London
Internet address(es)
Main address
one.3) Communication
The procurement documents are available for unrestricted and full direct access, free of charge, at
http://poolre.ukp.app.jaggaer.com/
Additional information can be obtained from the above-mentioned address
Tenders or requests to participate must be submitted electronically via
http://poolre.ukp.app.jaggaer.com/
Tenders or requests to participate must be submitted to the above-mentioned address
Electronic communication requires the use of tools and devices that are not generally available. Unrestricted and full direct access to these tools and devices is possible, free of charge, at
http://poolre.ukp.app.jaggaer.com/
one.4) Type of the contracting authority
Body governed by public law
one.5) Main activity
Economic and financial affairs
Section two: Object
two.1) Scope of the procurement
two.1.1) Title
Loss Adjuster
Reference number
PRE00100
two.1.2) Main CPV code
- 66518300 - Insurance claims adjustment services
two.1.3) Type of contract
Services
two.1.4) Short description
The primary function of Pool Re is to pay eligible claims to its members (“Members”) following a terrorism event. To ensure that Pool Re performs its role in an accurate, timely and cost- effective manner and to prevent any reputational damage, Pool Re must be ready to respond to incidents as they occur, whether it is a small, isolated incident or a catastrophic event.
Should a large loss event occur, the volume of claims and referrals that would be received from Pool Re Members would be extremely large.
To ensure that the claims and referrals are reviewed promptly, there may be a requirement for additional loss adjusting resource at Pool Re, subject to the size of the relevant loss event.
If required, the additional resource provided by the Supplier will assist the Pool Re Claims Manager in reviewing claims above individual Members’ Large Loss limits, review, collate and calculate the erosion of Members’ retentions and ensure the service provided to Members and other stakeholders is of the highest standard.
two.1.6) Information about lots
This contract is divided into lots: No
two.2) Description
two.2.3) Place of performance
NUTS codes
- UKI - London
two.2.4) Description of the procurement
The primary function of Pool Re is to pay eligible claims to its members (“Members”) following a terrorism event. To ensure that Pool Re performs its role in an accurate, timely and cost- effective manner and to prevent any reputational damage, Pool Re must be ready to respond to incidents as they occur, whether it is a small, isolated incident or a catastrophic event.
Should a large loss event occur, the volume of claims and referrals that would be received from Pool Re Members would be extremely large.
To ensure that the claims and referrals are reviewed promptly, there may be a requirement for additional loss adjusting resource at Pool Re, subject to the size of the relevant loss event.
If required, the additional resource provided by the Supplier will assist the Pool Re Claims Manager in reviewing claims above individual Members’ Large Loss limits, review, collate and calculate the erosion of Members’ retentions and ensure the service provided to Members and other stakeholders is of the highest standard.
Additionally, Pool Re may require, in its absolute discretion, the supplier to provide additional related services and/or expand services during the lifetime of the contract in order to meet future changes in demands/needs or new initiatives. Any modification in respect of additional / expanded services shall be in accordance with the requirements of Regulation 72 of the Public Contracts Regulations 2015.
two.2.5) Award criteria
Price is not the only award criterion and all criteria are stated only in the procurement documents
two.2.7) Duration of the contract, framework agreement or dynamic purchasing system
Duration in months
60
This contract is subject to renewal
Yes
Description of renewals
The contract requirements will be for five (5) years with the option for Pool Re to extend for a further three (3) x 12 month extension periods.
two.2.10) Information about variants
Variants will be accepted: No
two.2.11) Information about options
Options: No
two.2.13) Information about European Union Funds
The procurement is related to a project and/or programme financed by European Union funds: No
two.2.14) Additional information
Supplier Registration: In order to access the opportunity please access Pool Re’s eSourcing Portal
http://poolre.ukp.app.jaggaer.com/
and complete the Supplier Registration
Ensure you Complete Registration Data by answering all required questions marked with an asterisk.
To Access the ITTs – express an interest through the tab ITTs Open to All Suppliers, this will then move the ITT to My ITTs.
Section three. Legal, economic, financial and technical information
three.1) Conditions for participation
three.1.2) Economic and financial standing
Selection criteria as stated in the procurement documents
three.1.3) Technical and professional ability
Selection criteria as stated in the procurement documents
Section four. Procedure
four.1) Description
four.1.1) Type of procedure
Open procedure
four.1.8) Information about the Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement: Yes
four.2) Administrative information
four.2.2) Time limit for receipt of tenders or requests to participate
Date
20 November 2023
Local time
2:00pm
four.2.4) Languages in which tenders or requests to participate may be submitted
English
four.2.7) Conditions for opening of tenders
Date
20 November 2023
Local time
2:01pm
Section six. Complementary information
six.1) Information about recurrence
This is a recurrent procurement: Yes
Estimated timing for further notices to be published: 4 to 5 years
six.2) Information about electronic workflows
Electronic invoicing will be accepted
Electronic payment will be used
six.3) Additional information
Supplier Registration: In order to access the opportunity please access Pool Re’s eSourcing Portal
http://poolre.ukp.app.jaggaer.com/
and complete the Supplier Registration.
Ensure you Complete Registration Data by answering all required questions marked with an asterisk.
To Access the ITTs – express an interest through the tab ITTs Open to All Suppliers, this will then move
the ITT to My ITTs List. To express interest in Open Opportunities, please use ITTs Open to All Suppliers.
Jaggaer Supplier Support/ Helpdesk
Global Phone Number: https://www.jaggaer.com/support/phone-numbers/
Supplier Contact Form: https://www.jaggaer.com/submit-supplier-support-request/
six.4) Procedures for review
six.4.1) Review body
Royal Court of Justice
Strand
London
WC2A 2LL
Country
United Kingdom