Planning

WCC - Changing Futures – Peer Mentoring Service and Assertive Outreach Service

  • Westminster City Council

F01: Prior information notice (prior information only)

Notice identifier: 2021/S 000-029102

Procurement identifier (OCID): ocds-h6vhtk-02f91d

Published 22 November 2021, 10:45pm



Section one: Contracting authority

one.1) Name and addresses

Westminster City Council

64 Victoria Street

London

SW1E 6QP

Email

hpatel1@westminster.gov.uk

Country

United Kingdom

NUTS code

UK - United Kingdom

Internet address(es)

Main address

https://www.westminster.gov.uk/

one.3) Communication

Additional information can be obtained from the above-mentioned address

one.4) Type of the contracting authority

Regional or local authority

one.5) Main activity

General public services


Section two: Object

two.1) Scope of the procurement

two.1.1) Title

WCC - Changing Futures – Peer Mentoring Service and Assertive Outreach Service

two.1.2) Main CPV code

  • 85000000 - Health and social work services

two.1.3) Type of contract

Services

two.1.4) Short description

Lot 1: A Peer Mentoring Service consisting of at least two Peer Mentors roles. In July 2021 Westminster City Council were awarded £3,280,000 as part of Changing Futures, an ambitious national programme to improve outcomes for people experiencing multiple disadvantages and affect change on a systemwide level. The main plank of Westminster’s Changing Futures programme is to deliver a Specialist Team for Young Adults (18 – 25-year-olds). A key principle of the programme is that the voice of experts by experience (i.e people with lived experience of multiple disadvantage) is built into the design and delivery of the programme. Furthermore, the experts by experience who supported the development of the bid reported how beneficial it was for them to work with people who had had similar experiences to show them 'light at the end of the tunnel'. We therefore developed the idea of Peer Mentors working with the Specialist Team's cohort of young people. We will procure a Peer Mentoring Service to offer relational and practical assistance to clients, building up positive relationships by, for example, participating in activities and supporting with attending appointments. We want to hear from providers, in their bids, about how they can best delivery this service but we expect the Peer Mentors to have a case load of around 10-20 (depending on the regularity of support) be flexible in their approach and respond to where the need is, including supporting clients with 1-off interventions who are not in the Specialist Team’s direct case load.

Referral pathways are to be developed with the Contractor upon contract award, but it is likely cases will be allocated to the Peer Mentors by the Specialist Team Manager. Referrals to the Specialist Team will come from other organisations, community groups and self-referrals and considered at a weekly referral meeting.

The Peer Mentor's caseload will be developed from April 2022 (contract commencement) to March 2024 (end of the Changing Futures Programme)

Six months before the end of the programme the Specialist Team Manager and Contractor will start planning the exit strategy for the cohort. If the funding for the Specialist Team cannot be extended, we will work with other organisations to refer cases where required.

Lot 2: An Assertive Outreach Service consisting of two Assertive Outreach Support Workers. As part of the Changing Futures programme Westminster are also delivering a number of all-age initiatives, including the placed-based Churchill Gardens project and Change Resistant Drinkers Project. We are seeking specialist organization to deliver an Assertive Outreach Service to work across the two projects; one worker will support residents experiencing multiple disadvantage on Churchill Gardens Estate and one will work with change resistant drinkers across the borough. Although these projects are separate delivery strands in the Changing Futures progamme, there are synergies between the projects - both workers will take a strengths-based and trauma-informed approach to improve outcomes for clients in a proactive and assertive way.

The Assertive Outreach workers will each be expected to support a minimum of 15-20 clients per year who are experiencing multiple disadvantage. Clients will be supported to develop person led action plans built on their strengths, skills and interests, with a focus on tenancy sustainment. Wider outcomes include, but are not limited to, improving financial and wellbeing outcomes and accessing local activities and resources opportunities – particularly for the place based Churchill Gardens Project.

two.1.5) Estimated total value

Value excluding VAT: £525,711

two.1.6) Information about lots

This contract is divided into lots: Yes

Maximum number of lots that may be awarded to one tenderer: 2

The contracting authority reserves the right to award contracts combining the following lots or groups of lots:

-Lot 1 (Budget £262,855.84): Two Peer Mentors with lived experience of multiple disadvantage and accessing services, who will work alongside WCC employees in the Specialist Team for 18-25-year-olds.

-Lot 2 (Budget £262,855.84): Two Assertive Outreach Support Workers working with vulnerable residents on the Churchill Gardens Estate and change resistant drinkers across WCC.

two.2) Description

two.2.1) Title

Peer Mentoring Services

Lot No

1 - Peer Mentoring Services

two.2.2) Additional CPV code(s)

  • 85000000 - Health and social work services
  • 85312000 - Social work services without accommodation

two.2.3) Place of performance

NUTS codes
  • UK - United Kingdom

two.2.4) Description of the procurement

Lot 1: Two Peer Mentors who will work alongside WCC employees in the Specialist Team for 18-25-year-olds. The Peer Mentors will need to have lived experience of multiple disadvantage and accessing services, and be relatable to the Specialists Team’s cohort. We recognise that recruiting, training, and supporting staff with lived experience requires a bespoke approach and we are seeking an organisation with a strong track record of working with Peer Mentors to deliver this part of the Specialist Team.

two.2) Description

two.2.1) Title

Two Assertive Outreach Support Workers

Lot No

Lot 2: Two Assertive Outreach Support Workers

two.2.2) Additional CPV code(s)

  • 85100000 - Health services
  • 85300000 - Social work and related services

two.2.3) Place of performance

NUTS codes
  • UK - United Kingdom

two.2.4) Description of the procurement

Lot 2: Two Assertive Outreach Support Workers to work with the vulnerable residents on the Churchill Gardens Estate and change resistant drinkers across Westminster.

two.3) Estimated date of publication of contract notice

29 November 2021


Section four. Procedure

four.1) Description

four.1.8) Information about the Government Procurement Agreement (GPA)

The procurement is covered by the Government Procurement Agreement: Yes


Section six. Complementary information

six.3) Additional information

If you are not registered on Westminster City Council's capitalEsourcing e-tendering portal, but would like to participate, please use the link below and follow the on-screen registration instructions. https://www.capitalesourcing.com/web/login.shtml

We expect to publish this tender on or around the end of November 2021, with the tender likely to close in early January 2022. Contract commencement is likely to be April 2022.

https://www.capitalesourcing.com/web/login.shtml

Project reference: itt_WCC_15257