Contract

Microsoft Unified Support

  • OPEN UNIVERSITY(THE)

F03: Contract award notice

Notice identifier: 2024/S 000-028747

Procurement identifier (OCID): ocds-h6vhtk-04991c

Published 9 September 2024, 11:34am



Section one: Contracting authority

one.1) Name and addresses

OPEN UNIVERSITY(THE)

The Vice-Chancellors Office

MILTON KEYNES

MK76AA

Contact

Procurement Services

Email

FBS-Procurement@open.ac.uk

Telephone

+44 1908655814

Country

United Kingdom

Region code

UKJ12 - Milton Keynes

Charity Commission (England and Wales)

RC000391

Internet address(es)

Main address

www.open.ac.uk

one.4) Type of the contracting authority

Body governed by public law

one.5) Main activity

Education


Section two: Object

two.1) Scope of the procurement

two.1.1) Title

Microsoft Unified Support

Reference number

OUPA10818

two.1.2) Main CPV code

  • 72611000 - Technical computer support services

two.1.3) Type of contract

Services

two.1.4) Short description

Provision of technical support services.

two.1.6) Information about lots

This contract is divided into lots: No

two.1.7) Total value of the procurement (excluding VAT)

Value excluding VAT: £438,025

two.2) Description

two.2.2) Additional CPV code(s)

  • 72611000 - Technical computer support services

two.2.3) Place of performance

NUTS codes
  • UKJ12 - Milton Keynes
Main site or place of performance

Milton Keynes

two.2.4) Description of the procurement

Provision of technical support services for Microsoft products

two.2.5) Award criteria

Price

two.2.11) Information about options

Options: No


Section four. Procedure

four.1) Description

four.1.1) Type of procedure

Award of a contract without prior publication of a call for competition in the cases listed below

  • The procurement falls outside the scope of application of the regulations

Explanation:

This was awarded using the GCloud 13 Framework Agreement details of which can be found at: https://www.crowncommercial.gov.uk/agreements/RM1557.13

four.1.8) Information about the Government Procurement Agreement (GPA)

The procurement is covered by the Government Procurement Agreement: No


Section five. Award of contract

Contract No

OUPA10818

Title

Microsoft Unified Support

A contract/lot is awarded: Yes

five.2) Award of contract

five.2.1) Date of conclusion of the contract

26 July 2024

five.2.2) Information about tenders

Number of tenders received: 1

The contract has been awarded to a group of economic operators: No

five.2.3) Name and address of the contractor

Microsoft Ltd

Microsoft Campus, Thames Valley Park

Reading

RG6 1WG

Country

United Kingdom

NUTS code
  • UKJ11 - Berkshire
Companies House

01624297

The contractor is an SME

No

five.2.4) Information on value of contract/lot (excluding VAT)

Initial estimated total value of the contract/lot: £438,025

Total value of the contract/lot: £438,025


Section six. Complementary information

six.3) Additional information

This is a contract for Microsoft Unified Support which provides support across all Microsoft products providing problem resolution services and reactive and preventative support. This was awarded using the GCloud 13 Framework Agreement details of which can be found at: https://www.crowncommercial.gov.uk/agreements/RM1557.13

six.4) Procedures for review

six.4.1) Review body

Not Applicable

Not Applicable

Country

United Kingdom