Contract

Contingency Emergency Call Handling and Related Services

  • 1472 - Contingency Emergency Call Handling and Related Services

F03: Contract award notice

Notice identifier: 2025/S 000-028696

Procurement identifier (OCID): ocds-h6vhtk-04db9f (view related notices)

Published 30 May 2025, 10:50am



Section one: Contracting authority

one.1) Name and addresses

1472 - Contingency Emergency Call Handling and Related Services

Royal Berkshire Fire and Rescue Service, Newsham Court, Pincents Kiln, Calcot, Reading, RG31 7SD

Reading

Email

bhandaris@rbfrs.co.uk

Country

United Kingdom

NUTS code

UKJ11 - Berkshire

Internet address(es)

Main address

https://www.rbfrs.co.uk

one.4) Type of the contracting authority

Regional or local authority

one.5) Main activity

Public order and safety


Section two: Object

two.1) Scope of the procurement

two.1.1) Title

Contingency Emergency Call Handling and Related Services

Reference number

1472

two.1.2) Main CPV code

  • 75250000 - Fire-brigade and rescue services

two.1.3) Type of contract

Services

two.1.4) Short description

The Authority is seeking tenders from tenderers for the provision of Contingency Emergency Call Handling and Related Services. The Authority, is seeking to appoint a single Service Provider able to deliver the Contract to provide resilience as required during (but not limited to) any of the following events: Natural disaster; Terrorist event; Pandemic outbreak; Industrial action; Another unforeseen similar event, and Exceptionally high levels of staffing absence. The procurement procedure being applied to the Tender is an ‘Accelerated Open Procedure’ under Regulation 27 (5) Public Contracts Regulations 2015 due to the urgency and nature of the Service requirements. This means that any interested party meeting the Authority's minimum qualification requirements may submit a tender for the Contract.

two.1.6) Information about lots

This contract is divided into lots: No

two.1.7) Total value of the procurement (excluding VAT)

Value excluding VAT: £240,000

two.2) Description

two.2.2) Additional CPV code(s)

  • 75251000 - Fire-brigade services
  • 79430000 - Crisis management services
  • 75252000 - Rescue services

two.2.3) Place of performance

NUTS codes
  • UKJ11 - Berkshire

two.2.4) Description of the procurement

The contract is not divided into lots.

two.2.5) Award criteria

Price

two.2.11) Information about options

Options: No

two.2.13) Information about European Union Funds

The procurement is related to a project and/or programme financed by European Union funds: Yes

Identification of the project

1472


Section four. Procedure

four.1) Description

four.1.1) Type of procedure

Open procedure

Accelerated procedure

Justification:

The procurement procedure being applied to the Tender is an ‘Accelerated Open Procedure’ under Regulation 27 (5) Public Contracts Regulations 2015 due to the urgency and nature of the Service requirements. This means that any interested party meeting the Authority's minimum qualification requirements may submit a tender for the Contract.

four.1.8) Information about the Government Procurement Agreement (GPA)

The procurement is covered by the Government Procurement Agreement: Yes

four.2) Administrative information

four.2.1) Previous publication concerning this procedure

Notice number: 2025/S 000-003718


Section five. Award of contract

Contract No

1472

Title

Contingency Emergency Call Handling and Related Services

A contract/lot is awarded: Yes

five.2) Award of contract

five.2.1) Date of conclusion of the contract

7 May 2025

five.2.2) Information about tenders

Number of tenders received: 1

Number of tenders received from SMEs: 1

Number of tenders received from tenderers from other EU Member States: 0

Number of tenders received from tenderers from non-EU Member States: 0

Number of tenders received by electronic means: 1

The contract has been awarded to a group of economic operators: No

five.2.3) Name and address of the contractor

Securitas Security Services UK Ltd

Cobra House, Wavendon Business Park, Ortensia Drive, Milton Keynes, Buckinghamshire, MK17 8LX

Milton Keynes

Country

United Kingdom

NUTS code
  • UKJ12 - Milton Keynes
The contractor is an SME

Yes

five.2.4) Information on value of contract/lot (excluding VAT)

Initial estimated total value of the contract/lot: £240,000

Total value of the contract/lot: £75,000


Section six. Complementary information

six.4) Procedures for review

six.4.1) Review body

Royal Courts of Justice, Strand, London, WC2A 2LL

London

Country

United Kingdom