Scope
Reference
THIR 25 220
Description
The TSM Standard requires all registered providers to generate and report TSMs as specified by the regulator. The TSMs are a core set of performance measures against which all providers must publish their performance. The survey must follow the TSM survey question and the response scale for each question as required by the regulator.
Contract 1
Supplier
Contract value
- £74,480 excluding VAT
- £89,376 including VAT
Below the relevant threshold
Date signed
22 May 2025
Contract dates
- 23 May 2025 to 22 May 2027
- 2 years
Main procurement category
Services
CPV classifications
- 79342310 - Customer survey services
Contract locations
- UKC - North East (England)
Procedure
Procedure type
Below threshold - limited competition
Supplier
THE LEADERSHIP FACTOR LIMITED
- Companies House: 03145836
- Public Procurement Organisation Number: PRTP-9545-WHRD
C/O The Leadership Factor
Huddersfield
HD4 6JA
United Kingdom
Email: uk@leadershipfactor.com
Region: UKE44 - Calderdale and Kirklees
Small or medium-sized enterprise (SME): No
Voluntary, community or social enterprise (VCSE): No
Contract 1
Contracting authority
Thirteen Housing Group Limited
- Mutuals Public Register: 7522
- Public Procurement Organisation Number: PYPT-9749-ZYLR
2 Hudson Quay, Windward Way
MIDDLESBROUGH
TS2 1QG
United Kingdom
Region: UKC12 - South Teesside
Organisation type: Public authority - sub-central government