- Scope of the procurement
- Lot 1. Clinical Support including Counselling Services
- Lot 2. Therapeutic Group Sessions and Group Counselling
- Lot 3. Group Workshops on Psychoeducation
- Lot 4. Online Support and Assistance Services
- Lot 5. App based Information and Support
- Lot 6. Out of Hours Crisis Helpline (24/7 or as required)
Section one: Contracting authority
one.1) Name and addresses
APUC LIMITED
Unit 27,Stirling Business Centre, Wellgreen
STIRLING
FK82DZ
Contact
Stephen Connor
Telephone
+44 7904908770
Country
United Kingdom
Region code
UKM77 - Perth & Kinross and Stirling
Companies House
SC314764
Internet address(es)
Main address
one.2) Information about joint procurement
The contract is awarded by a central purchasing body
one.4) Type of the contracting authority
Body governed by public law
one.5) Main activity
Education
Section two: Object
two.1) Scope of the procurement
two.1.1) Title
Student Assistance Services
Reference number
SEC 1005 AP
two.1.2) Main CPV code
- 85312320 - Counselling services
two.1.3) Type of contract
Services
two.1.4) Short description
This framework aims to cover a range of student assistance services. This is includes Clinical Support, Therapeutic Group Sessions, Workshops, Online Support and Assistance Services, App based Information and Support as well as a Crisis Helpline
two.1.6) Information about lots
This contract is divided into lots: Yes
two.1.7) Total value of the procurement (excluding VAT)
Value excluding VAT: £3,000,000
two.2) Description
two.2.1) Title
Clinical Support including Counselling Services
Lot No
1
two.2.2) Additional CPV code(s)
- 85312300 - Guidance and counselling services
- 85312320 - Counselling services
two.2.3) Place of performance
NUTS codes
- UKM - Scotland
two.2.4) Description of the procurement
Clinical Support including counselling services including, but not limited to, a range of counselling services on a one-on-one basis given via secure video conferencing, telephone and in a face-to-face setting.
two.2.5) Award criteria
Quality criterion - Name: Operation & Management of the Framework Agreement / Weighting: 7.5
Quality criterion - Name: Responsible Procurement / Weighting: 7.5
Quality criterion - Name: Data Protection Risks / Weighting: 10
Quality criterion - Name: Service Delivery - Methodology / Weighting: 20
Quality criterion - Name: Knowledge and Expertise / Weighting: 15
Quality criterion - Name: Proposed Resource and Contingency / Weighting: 10
Price - Weighting: 30
two.2.11) Information about options
Options: No
two.2) Description
two.2.1) Title
Therapeutic Group Sessions and Group Counselling
Lot No
2
two.2.2) Additional CPV code(s)
- 85312300 - Guidance and counselling services
- 85312320 - Counselling services
two.2.3) Place of performance
NUTS codes
- UKM - Scotland
two.2.4) Description of the procurement
Facilitation and management of in person therapeutic group sessions and group counselling sessions
two.2.5) Award criteria
Quality criterion - Name: Operation & Management of the Framework Agreement / Weighting: 7.5
Quality criterion - Name: Responsible Procurement / Weighting: 7.5
Quality criterion - Name: Data Protection Risks / Weighting: 10
Quality criterion - Name: Service Delivery - Methodology / Weighting: 20
Quality criterion - Name: Knowledge and Expertise / Weighting: 15
Quality criterion - Name: roposed Resource and Contingency / Weighting: 10
Price - Weighting: 30
two.2.11) Information about options
Options: No
two.2) Description
two.2.1) Title
Group Workshops on Psychoeducation
Lot No
3
two.2.2) Additional CPV code(s)
- 85312300 - Guidance and counselling services
- 85312320 - Counselling services
two.2.3) Place of performance
NUTS codes
- UKM - Scotland
two.2.4) Description of the procurement
Delivery and facilitation of in person group workshops on psychoeducation
two.2.5) Award criteria
Quality criterion - Name: Operation & Management of the Framework Agreement / Weighting: 7.5
Quality criterion - Name: Responsible Procurement / Weighting: 7.5
Quality criterion - Name: Data Protection Risks / Weighting: 10
Quality criterion - Name: Service Delivery - Methodology / Weighting: 20
Quality criterion - Name: Knowledge and Expertise / Weighting: 15
Quality criterion - Name: Proposed Resource and Contingency / Weighting: 10
Price - Weighting: 30
two.2.11) Information about options
Options: No
two.2) Description
two.2.1) Title
Online Support and Assistance Services
Lot No
4
two.2.2) Additional CPV code(s)
- 85312300 - Guidance and counselling services
- 85312320 - Counselling services
two.2.3) Place of performance
NUTS codes
- UKM - Scotland
two.2.4) Description of the procurement
Provision of online peer to peer web portal and online knowledge hub for students.
two.2.5) Award criteria
Quality criterion - Name: Operation & Management of the Framework Agreement / Weighting: 7.5
Quality criterion - Name: Responsible Procurement / Weighting: 7.5
Quality criterion - Name: Data Protection Risks / Weighting: 10
Quality criterion - Name: Method Statement on the delivery of a peer to peer Web Portal / Weighting: 22.5
Quality criterion - Name: Method Statement on the delivery of a Online Knowledge Hub / Weighting: 22.5
Price - Weighting: 30
two.2.11) Information about options
Options: No
two.2) Description
two.2.1) Title
App based Information and Support
Lot No
5
two.2.2) Additional CPV code(s)
- 85312300 - Guidance and counselling services
- 85312320 - Counselling services
two.2.3) Place of performance
NUTS codes
- UKM - Scotland
two.2.4) Description of the procurement
The provision of information and support to students accessible through an app via devices.
two.2.5) Award criteria
Quality criterion - Name: Operation & Management of the Framework Agreement / Weighting: 7.5
Quality criterion - Name: Responsible Procurement / Weighting: 7.5
Quality criterion - Name: Data Protection Risks / Weighting: 10
Quality criterion - Name: Method Statement / Weighting: 45
Price - Weighting: 30
two.2.11) Information about options
Options: No
two.2) Description
two.2.1) Title
Out of Hours Crisis Helpline (24/7 or as required)
Lot No
6
two.2.2) Additional CPV code(s)
- 85312300 - Guidance and counselling services
- 85312320 - Counselling services
two.2.3) Place of performance
NUTS codes
- UKM - Scotland
two.2.4) Description of the procurement
The provision of an out of hours crisis intervention service, in the form of, as a minimum a 24-hour helpline (or as required) with a referral system
two.2.5) Award criteria
Quality criterion - Name: Operation & Management of the Framework Agreement / Weighting: 7.5
Quality criterion - Name: Responsible Procurement / Weighting: 7.5
Quality criterion - Name: Data Protection Risks / Weighting: 10
Quality criterion - Name: Service Delivery - Methodology / Weighting: 20
Quality criterion - Name: Knowledge and Expertise / Weighting: 15
Quality criterion - Name: Proposed Resource and Contingency / Weighting: 10
Price - Weighting: 30
two.2.11) Information about options
Options: No
Section four. Procedure
four.1) Description
four.1.1) Type of procedure
Open procedure
four.1.3) Information about a framework agreement or a dynamic purchasing system
The procurement involves the establishment of a framework agreement
four.1.8) Information about the Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement: Yes
four.2) Administrative information
four.2.1) Previous publication concerning this procedure
Notice number: 2022/S 000-006222
Section five. Award of contract
A contract/lot is awarded: Yes
five.2) Award of contract
five.2.1) Date of conclusion of the contract
25 July 2022
five.2.2) Information about tenders
Number of tenders received: 7
Number of tenders received from SMEs: 6
Number of tenders received by electronic means: 7
The contract has been awarded to a group of economic operators: Yes
five.2.3) Name and address of the contractor
The Talking Rooms
East Kilbride
Country
United Kingdom
NUTS code
- UKM95 - South Lanarkshire
Companies House
SC643249
The contractor is an SME
Yes
five.2.3) Name and address of the contractor
Spectrum Life
Manchester
Country
United Kingdom
NUTS code
- UKD - North West (England)
Companies House
10125200
The contractor is an SME
Yes
five.2.3) Name and address of the contractor
Enlightened Psychology & Counselling Service Ltd
Ayr
Country
United Kingdom
NUTS code
- UKM - Scotland
Companies House
SC737076
The contractor is an SME
Yes
five.2.3) Name and address of the contractor
CrossReach
Edinburgh
Country
United Kingdom
NUTS code
- UKM - Scotland
Companies House
CS004334
The contractor is an SME
No
five.2.3) Name and address of the contractor
ProblemShared
London
Country
United Kingdom
NUTS code
- UK - United Kingdom
Companies House
12720652
The contractor is an SME
Yes
five.2.3) Name and address of the contractor
Togetherall
London
Country
United Kingdom
NUTS code
- UK - United Kingdom
Companies House
06227377
The contractor is an SME
Yes
five.2.3) Name and address of the contractor
Health Assured
Manchester
Country
United Kingdom
NUTS code
- UK - United Kingdom
Companies House
06314620
The contractor is an SME
Yes
five.2.4) Information on value of contract/lot (excluding VAT)
Total value of the contract/lot: £3,000,000
Section six. Complementary information
six.3) Additional information
Form of Tender
The tenderer was required to sign the Form of Tender - Appendix A prior to award to confirm that their Tender Response was a complete, true and accurate submission.
Sustain Supply Chain Code of Conduct
In partnership with Institutions, the Authority has developed a Sustain Supply Chain Code of Conduct- Appendix D which sets out its
expected standards for its supply chain in social, ethical and environmental compliance. Tenderers were required to complete the Sustain Supply Chain Code of Conduct prior to award to assist in achieving its objectives.
Freedom of Information
Tenderers were required to confirm (if applicable) prior to award, Appendix B - Freedom of Information in the Technical Questionnaire in PCS-Tender. This information was only to be submitted if applicable at point of award. It was for information
only and was not scored.
GDPR Contractor Assessment Form
Tenderers were required to complete "Appendix G - GDPR Contractor Assessment Form" in the Technical Questionnaire in PCS-Tender. It was for Information only and was not scored but it is a requirement of this tender and was included in the assessment of tender responses and in contractual terms.
SCM Responsible Procurement Supply Chain Evaluation Tool: Section 1
Tenderers were asked to complete "Appendix J - SCM Responsible Procurement Supply Chain Evaluation Tool: Section 1" in the Technical Questionnaire in PCS-Tender.
Tenderers were required to complete the SCM Responsible Procurement Supply Chain Evaluation Tool: Section 1. It was for information only and was not scored but is a requirement of this tender and was included in the contractual terms.
six.4) Procedures for review
six.4.1) Review body
Stirling Sheriff Court and Justice of the Peace Court
Sheriff Court House, Viewfield Place
Stirling
Country
United Kingdom