Section one: Contracting authority/entity
one.1) Name and addresses
H M Revenue and Customs
Customs House Annexe,20 Lower Thames Street
LONDON
EC3R6EE
Contact
Adam Garside
Telephone
+44 3000566476
Country
United Kingdom
NUTS code
UK - United Kingdom
Internet address(es)
Main address
https://www.gov.uk/government/organisations/hm-revenue-customs/about/procurement
Section two: Object
two.1) Scope of the procurement
two.1.1) Title
Portfolio, programme and project management (PPM) solution
Reference number
SR692960276
two.1.2) Main CPV code
- 72212330 - Scheduling and productivity software development services
two.1.3) Type of contract
Services
two.1.4) Short description
This is a significant multi year portfolio in excess of £4 billion covering some of the central government strategic priorities including transparency in borders and trade, Covid 19 economic recovery, and delivering a modern tax authority. Given the significant of the portfolio and the complex mix of programmes and projects effective project management is a critical requirement to manage this landscape. As an enabler to this strategy an appropriate IT solution in the form of a Portfolio Tooling Solution is required in order to support the delivery and management of these objectives. The current landscape is a mixture of tooling and solutions which need to be modernised in order to meet the demands. In the transformation portfolio there is a specific lack of a strategic tool and a significant reliance on a multitude of IT interfaces including the likes of Microsoft Office solutions including Project and Excel which do not provide the appropriate level of interface and analysis to manage a large and complex portfolio. In order to create an effective approach to project and portfolio management this bid will seek innovative solutions from the market where bidders will be asked to provide this solution to the requirement set. The competition will seek proposals and innovative solutions for portfolio tooling including a programme and project management solution with associated professional services. The immediate requirement will be for a portfolio tooling solution with additional services such as project tooling to be considered as a future option under a review clause. The intention of the contracting model is to contract with a single provider for the software and professional services. The bidder providing the software must be the prime supplier with whom the Authority contracts with under either an OEM or re-seller model who is technically and professional capable of meeting the requirements. The professional services requirement must be met by the prime bidder either via a direct OEM model or subcontracting model. The Department will not contract directly with sub-contractors. The intention of this competition will be to seek proposals and innovations to the set of requirements as outlined in the Indicative requirements to meet the Authorities projected future need. The basis for this procurement will require a SaaS turnkey solution comprising of the following high-level components: Software tooling for portfolio management and future solutions including, but not limited to project tooling Implementation of the proposed solution within HMRCs architecture Configuration of the tooling solution Where required customisation (in line with the Transformation Group: PPM Tool Statement of Requirements document) and a roadmap for customisation of the solution Initial training for HMRC staff to use the solution Ongoing product maintenance over the term of the agreement
Section six. Complementary information
six.6) Original notice reference
Notice number: 2021/S 000-028164
Section seven. Changes
seven.1.2) Text to be corrected in the original notice
Section number
II.2.2
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Additional CPV code(s)
- 48330000 - Scheduling and productivity software package
- 72212330 - Scheduling and productivity software development services