Systems Partner to Develop a Customer Relationship Management Application

  • West Yorkshire Combined Authority

F14: Notice for changes or additional information

Notice identifier: 2023/S 000-028249

Procurement identifier (OCID): ocds-h6vhtk-0402be

Published 25 September 2023, 4:51pm



Section one: Contracting authority/entity

one.1) Name and addresses

West Yorkshire Combined Authority

Wellington House, 40-50 Wellington Street

Leeds

LS1 2DE

Contact

Gary Johnson

Email

commercialteam@westyorks-ca.gov.uk

Country

United Kingdom

Region code

UKE - Yorkshire and the Humber

National registration number

8876556

Internet address(es)

Main address

https://www.westyorks-ca.gov.uk

Buyer's address

https://uk.eu-supply.com/ctm/Company/CompanyInformation/Index/103257


Section two: Object

two.1) Scope of the procurement

two.1.1) Title

Systems Partner to Develop a Customer Relationship Management Application

two.1.2) Main CPV code

  • 72000000 - IT services: consulting, software development, Internet and support

two.1.3) Type of contract

Services

two.1.4) Short description

This is a republication of 48112 - MCA Digital Customer Relationship Management.

The Combined Authority is investing in technology to transform how it, and its Local Authority partners, engage with and support businesses and individuals with support and funding. The development of the system aligns with the Combined Authority’s position as a Microsoft House and the benefits this brings in terms of interoperability of systems and ease of use for employees.

The budget for this project is £370k.


Section six. Complementary information

six.6) Original notice reference

Notice number: 2023/S 000-027947


Section seven. Changes

seven.1) Information to be changed or added

seven.1.2) Text to be corrected in the original notice

Section number

II.1.5)

Instead of
Text

£250,000

Read
Text

£370,000

seven.2) Other additional information

Please be advised the original notice stated that the value of this procurement was £250k, however this figure is £370k.