Section one: Contracting authority
one.1) Name and addresses
University of Bristol
University of Bristol Beacon House Queens Road Bristol, BS8 1QU, UK
Bristol
BS8 1QU
Telephone
+44 01179289000
Country
United Kingdom
NUTS code
UK - United Kingdom
Internet address(es)
Main address
one.3) Communication
The procurement documents are available for unrestricted and full direct access, free of charge, at
https://tenders.bris.ac.uk/web/login.html
Additional information can be obtained from the above-mentioned address
Tenders or requests to participate must be submitted electronically via
https://tenders.bris.ac.uk/web/login.html
Tenders or requests to participate must be submitted to the above-mentioned address
Electronic communication requires the use of tools and devices that are not generally available. Unrestricted and full direct access to these tools and devices is possible, free of charge, at
https://tenders.bris.ac.uk/web/login.html
one.4) Type of the contracting authority
Body governed by public law
one.5) Main activity
Education
Section two: Object
two.1) Scope of the procurement
two.1.1) Title
Dental School Patient Administration System (PAS)
Reference number
itt_809. IT-2105-099-PC_1958
two.1.2) Main CPV code
- 48814200 - Patient-administration system
two.1.3) Type of contract
Supplies
two.1.4) Short description
The University’s new Dental School is aiming to open by September 2022. The Bristol Dental School is currently integrated and collocated with the Bristol Dental Hospital, which is run by the Universities Hospitals Bristol & Weston NHS Foundation Trust. As such, the IT systems currently used by the Dental School to facilitate clinical practice are those used by, and provided by, the NHS Trust.
The intention of the New Dental School project is to separate the University’s Dental School both physically and operationally from the Dental Hospital and the NHS Trust, creating a separate and independent Dental School and clinical facility based at a new dedicated location within Bristol.
In conjunction with this move, the Dental School’s operating model will be redefined to deliver enhancements to the quality of clinical education along with significant improvements to student, staff and patient experience.
By separating from the NHS Trust, and the Dental Hospital, the New Dental School will need to procure a number of new IT systems to support the clinical practice elements of the school.
This procurement is specifically for the provision of Patient Administration System (PAS) software.
The new system must ensure that the Dental School can manage all interactions with patients digitally, on the system, including a full record of all interaction / engagement with the patient, treatment plan, booking of appointments and clinics and digital access to scans, images, patient letters and other documents associated with the patient or their treatment.
It is expected that the system will manage:
· Patient records and associated data (charts, treatment plans, scans & image files, patient letters etc.)
· A process for clinical supervisors to review and approve student updates to patient records (e.g. patient notes, treatment plans)
· A mechanism for managing patient referrals to and from other care providers (including sharing of relevant patient details, notes and scans, X-rays and image files)
· Functionality to support onboarding of new patients (referrals and self-referral requests, triage of referral requests)
· Appointment management, including the scheduling and resourcing of clinics
· Patient communications (e.g. paper, email and ideally SMS)
The solution should also provide data analytics and insights that can be used to help maintain and improve clinical practice and patient experience.
Note: vendors also refer to this type of system as a 'Practice Management' system.
two.1.6) Information about lots
This contract is divided into lots: No
two.2) Description
two.2.3) Place of performance
NUTS codes
- UK - United Kingdom
two.2.4) Description of the procurement
This procurement is specifically for the provision of Patient Administration System (PAS) software.
The requirements are published in full at University of Bristol's tendering portal. Please register and review Opportunities for access.
two.2.5) Award criteria
Price is not the only award criterion and all criteria are stated only in the procurement documents
two.2.7) Duration of the contract, framework agreement or dynamic purchasing system
Duration in months
72
This contract is subject to renewal
No
two.2.10) Information about variants
Variants will be accepted: No
two.2.11) Information about options
Options: Yes
Description of options
The contract duration is 4 years plus 2 x one year option periods.
two.2.13) Information about European Union Funds
The procurement is related to a project and/or programme financed by European Union funds: No
Section three. Legal, economic, financial and technical information
three.1) Conditions for participation
three.1.2) Economic and financial standing
Selection criteria as stated in the procurement documents
three.1.3) Technical and professional ability
Selection criteria as stated in the procurement documents
Section four. Procedure
four.1) Description
four.1.1) Type of procedure
Open procedure
four.1.8) Information about the Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement: No
four.2) Administrative information
four.2.2) Time limit for receipt of tenders or requests to participate
Date
9 December 2021
Local time
2:00pm
four.2.4) Languages in which tenders or requests to participate may be submitted
English
four.2.6) Minimum time frame during which the tenderer must maintain the tender
Duration in months: 6 (from the date stated for receipt of tender)
four.2.7) Conditions for opening of tenders
Date
9 December 2021
Local time
3:00pm
Place
Remote
Information about authorised persons and opening procedure
Tenders will be opened electronically
Section six. Complementary information
six.1) Information about recurrence
This is a recurrent procurement: No
six.4) Procedures for review
six.4.1) Review body
Royal Courts of Justice
Strand, London WC2A 2LL
WC2A 2LL
Country
United Kingdom
six.4.3) Review procedure
Precise information on deadline(s) for review procedures
Bidders have the right to appeal as set out in the Public Contracts Regulations 2015. Proceedings under the Public Contracts Regulations 2015 are time limited and any such proceedings must be brought in the High Court of England and Wales