Scope
Reference
PRJ1382
Description
General Practice is experienced in delivering frequent and significant change to meet national and local expectations for continuous improvement of patient care. This is in addition to providing a higher volume of clinical care than ever. It is well-understood, however, that practice capacity to undertake meaningful, sustainable change is finite, and that capability for change management and quality improvement varies between individual providers.
In previous financial years North Central London Integrated Care Board (NCL ICB) has commissioned at-scale primary care providers to offer change management support to General Practice on a number of topics. These have included mobilising the model of care required to deliver its long-term conditions locally commissioned service (LTC LCS), and delivering the requirements of the national delivery plan for recovering access to primary care. Some of these commissioned offers have been universal to all practices in NCL; others have been targeted where data and intelligence indicates that a subset of practices would specifically benefit from targeted support.
Building on the learning from previous commissioned services the ICB now aspires to move towards a consistent commissioned change management offer to General Practice across NCL. As a first step, this specification represents iterative development of the ICB's aspiration to continue to support General Practice with change management using a standard approach. It describes the programme approach to be delivered to enable a consistent change management offer, and the individual change themes for the 2025-26 financial year with the intention of a larger scale procurement of a longer-term contract in the future.
The Service will commence on 1st October 2025. The value will be up to £1,425,000 for a maximum contract length of 18 months.
Total value (estimated)
- £1,425,000 excluding VAT
- £1,425,000 including VAT
Above the relevant threshold
Contract dates (estimated)
- 1 October 2025 to 31 March 2027
- 1 year, 6 months
Main procurement category
Services
CPV classifications
- 79420000 - Management-related services
Contract locations
- UKI - London
Participation
Particular suitability
- Small and medium-sized enterprises (SME)
- Voluntary, community and social enterprises (VCSE)
Submission
Enquiry deadline
16 June 2025, 12:00pm
Tender submission deadline
24 June 2025, 12:00pm
Submission address and any special instructions
Interested organisations must express an interest and submit a tender via Atamis e-tendering portal by the deadline stated in the Invitation to Tender documents. Bidders needs to register on Atamis/Health Family if they are not registered already. This can be done by clicking the link below:
https://atamis-1928.my.site.com/s/Welcome
Once registered, you can express an interest in this project on the site by going to the Atamis Contract Reference: C357957
Tenders may be submitted electronically
Yes
Languages that may be used for submission
English
Award decision date (estimated)
20 July 2025
Award criteria
| Name | Type | Weighting |
|---|---|---|
| Quality | Quality | 90% |
| Price | Price | 10% |
Other information
Conflicts assessment prepared/revised
Yes
Procedure
Procedure type
Open procedure
Contracting authority
NHS NORTH CENTRAL LONDON INTEGRATED CARE BOARD
- NHS Organisation Data Service: QMJ
- Public Procurement Organisation Number: PWBN-7811-DGVX
Laycock PDC, Laycock Street
London
N1 1TH
United Kingdom
Region: UKI43 - Haringey and Islington
Organisation type: Public authority - central government