Section one: Contracting authority
one.1) Name and addresses
Foreign Commonwealth and Development Office
King Charles Street
London
SW1A 2AH
Country
Bangladesh
Region code
BD - Bangladesh
Internet address(es)
Main address
Buyer's address
https://fcdo.bravosolution.co.uk/web/login.html
one.4) Type of the contracting authority
Ministry or any other national or federal authority
one.5) Main activity
General public services
Section two: Object
two.1) Scope of the procurement
two.1.1) Title
Group Term Life and Medical Insurance for Country Based Staff of British High Commission (BHC) in Bangladesh
Reference number
CPG-11914-2025
two.1.2) Main CPV code
- 66512200 - Health insurance services
two.1.3) Type of contract
Services
two.1.4) Short description
This contract has been awarded to American life Insurance Company for delivering the Group Term Life and Medical Insurance for Country Based Staff of British High Commission (BHC) in Bangladesh. The contract period starts from 01st May 2025 till 30th of April 2026 with a further provision for extension of the contract for two more years ( till 30th of April 2028 on 1+1+1 basis) based on satisfactory performance and continued business requirement.
two.1.6) Information about lots
This contract is divided into lots: No
two.1.7) Total value of the procurement (excluding VAT)
Value excluding VAT: £645,696
two.2) Description
two.2.2) Additional CPV code(s)
- 66511000 - Life insurance services
two.2.3) Place of performance
NUTS codes
- BD - Bangladesh
two.2.4) Description of the procurement
American Life Insurance Company has been selected to deliver a comprehensive Medical Insurance cover for staff and their immediate family members. The policy will will provide hospitalisation/in-patient and outpatient cover to all permanent and long-term contract staff employed.
two.2.5) Award criteria
Quality criterion - Name: Coverages Provided (including sub-limits) / Weighting: 10
Quality criterion - Name: Adherence to the Statement of Service Requirement / Weighting: 10
Quality criterion - Name: Claim Settlement Process / Weighting: 10
Quality criterion - Name: Service Level Agreement / Weighting: 10
Quality criterion - Name: Escalation Matrix & Customer Support / Weighting: 05
Quality criterion - Name: Data and Information Security and Confidentiality / Weighting: 05
Quality criterion - Name: Hospital/Clinic NetworkHospital/Clinic Network / Weighting: 05
Quality criterion - Name: Contract start date / Weighting: 05
Cost criterion - Name: A full assessment of the total price breakdown for each of the. Competitiveness of the Commercial offer in relation to the Market. / Weighting: 40
two.2.11) Information about options
Options: No
two.2.13) Information about European Union Funds
The procurement is related to a project and/or programme financed by European Union funds: No
Section four. Procedure
four.1) Description
four.1.1) Type of procedure
Open procedure
four.1.8) Information about the Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement: No
four.2) Administrative information
four.2.1) Previous publication concerning this procedure
Notice number: 2025/S 000-004311
Section five. Award of contract
Contract No
CPG-11914-2024
Title
Group Term Life and Medical Insurance for Country Based Staff of British High Commission (BHC) in Bangladesh
A contract/lot is awarded: Yes
five.2) Award of contract
five.2.1) Date of conclusion of the contract
30 April 2025
five.2.2) Information about tenders
Number of tenders received: 3
The contract has been awarded to a group of economic operators: No
five.2.3) Name and address of the contractor
American Life Insurance Company
MetLife Building,18-20 Motijheel Commercial Area, Motijheel
Dhaka
Country
Bangladesh
NUTS code
- BD - Bangladesh
The contractor is an SME
No
five.2.4) Information on value of contract/lot (excluding VAT)
Total value of the contract/lot: £645,696
Section six. Complementary information
six.4) Procedures for review
six.4.1) Review body
Foreign and Commonwealth and Development office
London
SW1A 2AH
Country
United Kingdom