Section one: Contracting authority
one.1) Name and addresses
North Yorkshire County Council
North Yorkshire County Council, County Hall
Northallerton
DL7 8AD
Contact
Mr Tim Wood
Telephone
+44 1609533450
Country
United Kingdom
NUTS code
UKE22 - North Yorkshire CC
Internet address(es)
Main address
Buyer's address
one.3) Communication
The procurement documents are available for unrestricted and full direct access, free of charge, at
Additional information can be obtained from the above-mentioned address
Tenders or requests to participate must be submitted electronically via
one.4) Type of the contracting authority
Regional or local authority
one.5) Main activity
General public services
Section two: Object
two.1) Scope of the procurement
two.1.1) Title
Contract for the Provision of a Carers Support Service
Reference number
DN577410
two.1.2) Main CPV code
- 85000000 - Health and social work services
two.1.3) Type of contract
Services
two.1.4) Short description
North Yorkshire County Council would like to appoint a provider(s) to provide a carers support service across North Yorkshire for Adults and Young Carers. The tender is divided into Lots.
Lot value per annum (approx)
Lot 1 - £183,000. Young carers £56,000, Adults £127,000.
Lot 2 - £219,000. Young carers £77,000, Adults £142,000.
Lot 3 - £177,000. Young carers £25,000, Adults £152,000.
Lot 4 - £143,000. Young carers £55,000, Adults £88,000.
Total = £722,000 per annum
two.1.5) Estimated total value
Value excluding VAT: £5,800,000
two.1.6) Information about lots
This contract is divided into lots: Yes
Tenders may be submitted for all lots
two.2) Description
two.2.1) Title
Lot 1 - Hambleton & Richmondshire- Adults and Young Carers Service
Lot No
1
two.2.2) Additional CPV code(s)
- 85000000 - Health and social work services
two.2.3) Place of performance
NUTS codes
- UKE22 - North Yorkshire CC
two.2.4) Description of the procurement
Hambleton & Richmondshire- Adults and Young Carers Service
two.2.5) Award criteria
Quality criterion - Name: Service Delivery Model / Weighting: 10
Quality criterion - Name: Service Mobilisation and Implementation / Weighting: 10
Quality criterion - Name: The Carer Journey/Service Outcomes / Weighting: 20
Quality criterion - Name: Collaboration with Health, Care and Community Partners / Weighting: 15
Quality criterion - Name: Visibility and Accessibility / Weighting: 15
Quality criterion - Name: Ongoing Carer Engagement / Weighting: 5
Quality criterion - Name: Social Value / Weighting: 5
Price - Weighting: 20
two.2.7) Duration of the contract, framework agreement or dynamic purchasing system
Duration in months
36
This contract is subject to renewal
Yes
Description of renewals
3 year initial period followed by 2 possible extensions :
1st extension – 01/07/2025- 30/06/2028
2nd extension – 01/07/2028- 30/06/2030
two.2.10) Information about variants
Variants will be accepted: No
two.2.11) Information about options
Options: No
two.2.13) Information about European Union Funds
The procurement is related to a project and/or programme financed by European Union funds: No
two.2) Description
two.2.1) Title
Lot 2 - 2- Scarborough & Ryedale
Lot No
2
two.2.2) Additional CPV code(s)
- 85000000 - Health and social work services
two.2.3) Place of performance
NUTS codes
- UKE22 - North Yorkshire CC
two.2.4) Description of the procurement
Scarborough & Ryedale- Adults & Young Carers Service
two.2.5) Award criteria
Quality criterion - Name: Service Delivery Model / Weighting: 10
Quality criterion - Name: Service Mobilisation and Implementation / Weighting: 10
Quality criterion - Name: The Carer Journey/Service Outcomes / Weighting: 20
Quality criterion - Name: Collaboration with Health, Care and Community Partners / Weighting: 15
Quality criterion - Name: Visibility and Accessibility / Weighting: 15
Quality criterion - Name: Ongoing Carer Engagement / Weighting: 5
Quality criterion - Name: Social Value / Weighting: 5
Price - Weighting: 20
two.2.7) Duration of the contract, framework agreement or dynamic purchasing system
Duration in months
36
This contract is subject to renewal
Yes
Description of renewals
3 year initial period followed by 2 possible extensions :
1st extension – 01/07/2025- 30/06/2028
2nd extension – 01/07/2028- 30/06/2030
two.2.10) Information about variants
Variants will be accepted: No
two.2.11) Information about options
Options: No
two.2.13) Information about European Union Funds
The procurement is related to a project and/or programme financed by European Union funds: No
two.2) Description
two.2.1) Title
Lot 3- Harrogate & Craven
Lot No
3
two.2.2) Additional CPV code(s)
- 85000000 - Health and social work services
two.2.3) Place of performance
NUTS codes
- UKE22 - North Yorkshire CC
two.2.4) Description of the procurement
Harrogate & Craven- Adults & Young Carers Service (Please note that, for adult carers only, services in the Craven area are not within the scope of this contract).
two.2.5) Award criteria
Quality criterion - Name: Service Delivery Model / Weighting: 10
Quality criterion - Name: Service Mobilisation and Implementation / Weighting: 10
Quality criterion - Name: The Carer Journey/Service Outcomes / Weighting: 20
Quality criterion - Name: Collaboration with Health, Care and Community Partners / Weighting: 15
Quality criterion - Name: Visibility and Accessibility / Weighting: 15
Quality criterion - Name: Ongoing Carer Engagement / Weighting: 5
Quality criterion - Name: Social Value / Weighting: 5
Price - Weighting: 20
two.2.7) Duration of the contract, framework agreement or dynamic purchasing system
Duration in months
36
This contract is subject to renewal
Yes
Description of renewals
3 year initial period followed by 2 possible extensions :
1st extension – 01/07/2025- 30/06/2028
2nd extension – 01/07/2028- 30/06/2030
two.2.10) Information about variants
Variants will be accepted: No
two.2.11) Information about options
Options: No
two.2.13) Information about European Union Funds
The procurement is related to a project and/or programme financed by European Union funds: No
two.2) Description
two.2.1) Title
Lot 4- Selby
Lot No
4
two.2.2) Additional CPV code(s)
- 85000000 - Health and social work services
two.2.3) Place of performance
NUTS codes
- UKE22 - North Yorkshire CC
two.2.4) Description of the procurement
Selby - Adults & Young Carers Service
two.2.5) Award criteria
Quality criterion - Name: Service Delivery Model / Weighting: 10
Quality criterion - Name: Service Mobilisation and Implementation / Weighting: 10
Quality criterion - Name: The Carer Journey/Service Outcomes / Weighting: 20
Quality criterion - Name: Collaboration with Health, Care and Community Partners / Weighting: 15
Quality criterion - Name: Visibility and Accessibility / Weighting: 15
Quality criterion - Name: Ongoing Carer Engagement / Weighting: 5
Quality criterion - Name: Social Value / Weighting: 5
Price - Weighting: 20
two.2.7) Duration of the contract, framework agreement or dynamic purchasing system
Duration in months
36
This contract is subject to renewal
Yes
Description of renewals
3 year initial period followed by 2 possible extensions :
1st extension – 01/07/2025- 30/06/2028
2nd extension – 01/07/2028- 30/06/2030
two.2.10) Information about variants
Variants will be accepted: No
two.2.11) Information about options
Options: No
two.2.13) Information about European Union Funds
The procurement is related to a project and/or programme financed by European Union funds: No
Section three. Legal, economic, financial and technical information
three.1) Conditions for participation
three.1.3) Technical and professional ability
Selection criteria as stated in the procurement documents
Section four. Procedure
four.1) Description
four.1.1) Type of procedure
Open procedure
four.1.8) Information about the Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement: Yes
four.2) Administrative information
four.2.2) Time limit for receipt of tenders or requests to participate
Date
7 December 2021
Local time
12:00pm
four.2.4) Languages in which tenders or requests to participate may be submitted
English
four.2.7) Conditions for opening of tenders
Date
7 December 2021
Local time
12:00pm
Place
Procurement and Contract Management, North Yorkshire County Council, County Hall, Northallerton, DL7 8AD’
Information about authorised persons and opening procedure
An independent member of the Procurement and Contract Management section will verify the tenders through our e-tendering system (YORtender).
Section six. Complementary information
six.1) Information about recurrence
This is a recurrent procurement: Yes
six.3) Additional information
To access the tender documents you must register your organisation details on the YORtender (ProContract) system at https://procontract.due-north.com/Login/ by creating a username, password and company profile.
To view details of this opportunity click on the Find Opportunities icon within the Opportunities section. Select North Yorkshire County Council from the Organisations drop down in the filter section and click Update. The Opportunity should then be displayed on the page. Alternatively use the Find Opportunities icon and
• change the All Data drop down to Reference Number in the search drop down;
• enter the contract ID: DN577410
• click Go, and the details of this contract should be displayed.
Once you have selected the Opportunity by clicking on the project title, you will need to express your interest by clicking the Register Interest In This Opportunity button. This will then allow you to download any documentation required, complete and upload the documents to the system. This must be done in advance of the deadline date.
If you require further information, guidance or support using YORtender (ProContract) please visit the supplier help centre: https://supplierhelp.due-north.com/ If you have specific system issues please log a support call using the following link: http://proactis.kayako.com/procontractv3/Core/Default/Index
Alternatively you can log your call by emailing ProContractSuppliers@proactis.com. For critical and time-sensitive issues (requiring resolution within 60 minutes) please call 0330 005 0352.
six.4) Procedures for review
six.4.1) Review body
High Court of England and Wales
Strand, City of Westminster
London
Country
United Kingdom
six.4.3) Review procedure
Precise information on deadline(s) for review procedures
Precise information on deadline(s) for review procedures:
North Yorkshire County Council shall in accordance with the Public Contracts (Amendment) Regulations 2015, incorporate a minimum 10 day standstill period commencing at the point that information on the intention to award the contract is sent to tenderers.
The Council shall, as soon as possible after the decision has been made, inform the tenderers and candidates of its decision, and shall do so by notice in writing by the most rapid means of communication practicable.
Should additional information be required, please contact the person cited in paragraph I.1) of this form. If an appeal regarding the award of a contract has not been successfully resolved, Public Contracts Regulations2015 (SI 2015 No 6) provide for aggrieved parties who have been harmed or are at risk of harm by a breach of the rules to take action in the High Court (England and Wales).
Any such action must be started within 30 days beginning with the date when the aggrieved party first knew or ought to have known that grounds for starting the proceedings had arisen. Where a contract has not been entered into the Court may order the setting aside of the award decision or order the authority to amend any document and may award damages. Following the 10 day standstill period, if no further debriefing has been requested, the Court may only award damages once the contract has been entered into.
six.4.4) Service from which information about the review procedure may be obtained
High Court of England and Wales
Strand, City of Westminster
London
Country
United Kingdom