Section one: Contracting authority
one.1) Name and addresses
Devon County Council
County Hall, Topsham Road
Exeter
EX2 4QD
Contact
Mr William Reed
Telephone
+44 1392383000
Country
United Kingdom
NUTS code
UKK43 - Devon CC
Internet address(es)
Main address
Buyer's address
one.1) Name and addresses
Plymouth City Council
Plymouth City Council, Windsor House, Tavistock Road
Plymouth
PL6 5UF
Contact
Sarah Lees
Country
United Kingdom
NUTS code
UKK41 - Plymouth
Internet address(es)
Main address
one.1) Name and addresses
Torbay Council
Torquay Town Hall, Castle Circus
Torquay
TQ1 3DR
Contact
Rachel Bell
Country
United Kingdom
NUTS code
UKK42 - Torbay
Internet address(es)
Main address
one.1) Name and addresses
NHS Devon Clinical Commissioning Group
Annexe, County Hall, Topsham Road, Exeter
Exeter
EX2 4QD
Contact
Rachel Bell
Country
United Kingdom
NUTS code
UKK4 - Devon
Internet address(es)
Main address
Buyer's address
https://www.supplyingthesouthwest.org.uk/
one.2) Information about joint procurement
The contract involves joint procurement
one.3) Communication
The procurement documents are available for unrestricted and full direct access, free of charge, at
https://procontract.due-north.com/Advert/Index?advertId=202e14ed-8fbf-eb11-810c-005056b64545
Additional information can be obtained from the above-mentioned address
Tenders or requests to participate must be submitted electronically via
https://procontract.due-north.com/Advert/Index?advertId=202e14ed-8fbf-eb11-810c-005056b64545
one.4) Type of the contracting authority
Regional or local authority
one.5) Main activity
General public services
Section two: Object
two.1) Scope of the procurement
two.1.1) Title
CP2080-21 - Online Emotional Mental Health and Wellbeing Service
Reference number
DN542489
two.1.2) Main CPV code
- 85300000 - Social work and related services
two.1.3) Type of contract
Services
two.1.4) Short description
The Provider will deliver an accessible, self-directed, confidential, online digital-based
provision of Emotional Mental Health and Wellbeing Service support to adults aged 18 years
and over (Service Users) in Devon, Plymouth and Torbay. This will be integrated into the
local system to maximise access to this support and other services aligned to the needs of
the Service User. It will be a 24/7 offer that particularly enables ‘outside office hours’ access
to trained professionals/practitioners. This will include immediate access to support with a
‘no waiting list’ approach.
two.1.6) Information about lots
This contract is divided into lots: No
two.2) Description
two.2.2) Additional CPV code(s)
- 85141000 - Services provided by medical personnel
- 85147000 - Company health services
- 98000000 - Other community, social and personal services
two.2.3) Place of performance
NUTS codes
- UKK43 - Devon CC
two.2.4) Description of the procurement
The Provider will deliver an accessible, self-directed, confidential, online digital-based
provision of Emotional Mental Health and Wellbeing Service support to adults aged 18 years
and over (Service Users) in Devon, Plymouth and Torbay. This will be integrated into the
local system to maximise access to this support and other services aligned to the needs of
the Service User. It will be a 24/7 offer that particularly enables ‘outside office hours’ access
to trained professionals/practitioners. This will include immediate access to support with a
‘no waiting list’ approach.
two.2.6) Estimated value
Value excluding VAT: £1,080,000
two.2.7) Duration of the contract or the framework agreement
Start date
27 June 2022
End date
26 June 2026
two.2.13) Information about European Union Funds
The procurement is related to a project and/or programme financed by European Union funds: No
Section four. Procedure
four.2) Administrative information
four.2.2) Time limit for receipt of tenders or requests to participate
Date
6 December 2021
Local time
12:00pm
four.2.4) Languages in which tenders or requests to participate may be submitted
English
Section six. Complementary information
six.4) Procedures for review
six.4.1) Review body
Devon County Council
County Hall, Topsham Road
Exeter
EX2 4QD
Country
United Kingdom
six.4.3) Review procedure
Precise information on deadline(s) for review procedures
In accordance with Regulations 86 (notices of decisions to award a contract or conclude a
Framework
Agreement), 87 (standstill period) and Regulation 91 (enforcement of duties through the
court) of the Public Contracts Regulations 2015.