Section one: Contracting authority
one.1) Name and addresses
South Tyneside Council
Town Hall, Westoe Road
South Shields
NE332RL
Contact
Karen Dixon
karen.dixon@southtyneside.gov.uk
Telephone
+44 7585966533
Country
United Kingdom
Region code
UKC22 - Tyneside
Justification for not providing organisation identifier
Not on any register
Internet address(es)
Main address
https://www.southtyneside.gov.uk/
one.3) Communication
The procurement documents are available for unrestricted and full direct access, free of charge, at
https://procontract.due-north.com/Login
Additional information can be obtained from the above-mentioned address
Tenders or requests to participate must be submitted electronically via
https://procontract.due-north.com/Login
one.4) Type of the contracting authority
Regional or local authority
one.5) Main activity
General public services
Section two: Object
two.1) Scope of the procurement
two.1.1) Title
Help to Live at Home Services Zones 1 and 2
Reference number
S8295
two.1.2) Main CPV code
- 85300000 - Social work and related services
two.1.3) Type of contract
Services
two.1.4) Short description
The Contract is for the provision of a Help to Live at Home Service. The Contract is divided into 2 Lots each pertaining to a specific Geographical zone within the Borough of South Tyneside. The service will enable and support people to live as independently as possible in their own homes. The care and support will have a person-centred approach that enables individuals to 'live a good life' by using assistive technology wherever possible to promote independence. Help to Live at Home Service consists of 3 service elements:
1. Home Independence and Crisis Support, which includes hospital to home, intermediate care, restorative support, hospital prevention, emergency response 24/7 and crisis support.
2.Home Independence Service, which includes long term support, palliative/end of life support and night support.
3. Extra Care independence and wellbeing support
two.1.5) Estimated total value
Value excluding VAT: £75,202,895
two.1.6) Information about lots
This contract is divided into lots: Yes
Tenders may be submitted for all lots
two.2) Description
two.2.1) Title
H2L@H Zone 1
Lot No
1
two.2.2) Additional CPV code(s)
- 85300000 - Social work and related services
two.2.3) Place of performance
NUTS codes
- UKC22 - Tyneside
Main site or place of performance
This zone incorporates the Hebburn and Jarrow areas of the Borough which includes the following postcodes (NE31 1, NE31 2, NE32 3, NE32 5, NE37 3, NE10 0, NE10 8).
two.2.4) Description of the procurement
Home Independence Service typical weekly hours 2846, Home Independence and Crisis Response Service 458.5 weekly hours , Extra Care - Independence and Wellbeing Support Service within Campbell Court which includes 462 individual 1-2-1 hours + 168 core hours.
During the term of this Contract there are plans in place to build an Extra Care facility within this Zone, the facility could include up to 95 Apartments. The successful Provider will be expected to provide the care and support services within this facility. The anticipated cost of this additional care and support is estimated to be in the region of £1,083,394 per annum based on 1300 hours at 22/23 hourly rate of £15.99. This build programme is anticipated to commence 2023 with anticipated opening in late 2024.
Lot 1- the anticipated annual value range £3,637,481 - £5,630,745 (including the future planned extra care scheme)
two.2.6) Estimated value
Value excluding VAT: £37,897,304
two.2.7) Duration of the contract or the framework agreement
Duration in months
85
two.2.14) Additional information
Initial contract term is 49 months commencing mid-March 2023, or as soon as possible following contract award, to 5 April 2027 with the option to extend by up to 36 months (1 x 2 years plus 1 x 1 year)
two.2) Description
two.2.1) Title
H2L@H Zone 2
Lot No
2
two.2.2) Additional CPV code(s)
- 85300000 - Social work and related services
two.2.3) Place of performance
NUTS codes
- UKC22 - Tyneside
Main site or place of performance
This Zone incorporates both Boldon and South Shields South areas of the Borough which includes the following postcodes (NE32 4, NE34 0, NE34 9, NE35 9, NE36 0, SR5 3, SR5 4).
two.2.4) Description of the procurement
Home Independence Service typical weekly hours 2,884, Home Independence and Crisis Response Service 458.5 weekly hours and Extra Care - Independence and wellbeing Support Service within Blenkinsopp Court 462 individual 1-2-1 hours per week and 168 core hours per week.
During the term of this Contract there are plans in place to build an Extra Care facility within this Zone, the facility could include up to 120 Apartments. The successful Provider will be expected to provide the care and support services within this facility. The anticipated cost of this additional care and support is estimated to be in the region of £1,667,529 per annum based on 2000 hours at 22/23 hourly rate of £15.99. This may be ready in 2025.
Lot 2- the anticipated annual value range £3,672,133 - £6,257,695 (including the future planned extra care scheme)
two.2.6) Estimated value
Value excluding VAT: £37,305,591
two.2.7) Duration of the contract or the framework agreement
Duration in months
79
two.2.14) Additional information
The initial term is 43 months commencing 13 September 2023 to 5 April 2027 with the option to extend by up to 36 months (1 x 2 years, plus 1 x 1 year).
Section three. Legal, economic, financial and technical information
three.1) Conditions for participation
three.1.4) Objective rules and criteria for participation
List and brief description of rules and criteria
This procurement is undertaken under Chapter 3 of Part 2 of the Public Contracts Regulations 2015 (also known as the "light touch" regime). The process adopted uses the primary methodology of an open tender, but the Council reserves the right to make such adjustments as are required to facilitate the process. The Council will ensure that the tender process is, and will remain, fair and transparent.
three.2) Conditions related to the contract
three.2.2) Contract performance conditions
In order to deliver this contract you will be required to hold current Care Quality Commissioning (CQC) registration for the provision of Personal Care and have a proven track record of delivering similar services.
The selected provider will be required to actively participate in the achievement of social and/or environmental objectives. Accordingly contract performance conditions may relate in particular to social, environmental or other corporate social responsibility considerations. Further details are set out in the procurement documents.
Section four. Procedure
four.1) Description
four.1.1) Form of procedure
Open procedure
four.1.11) Main features of the award procedure
Quality criterion - Name: Mobilisation and Implementation / Weighting: 20%
Quality criterion - Name: Workforce Management / Weighting: 15%
Quality criterion - Name: Service Delivery / Weighting: 20%
Quality criterion - Name: Electronic Care Management and Electronic Call Monitoring Systems / Weighting: 7.5%
Quality criterion - Name: Quality Assurance / Weighting: 7.5%
Quality criterion - Name: Business Continuity / Weighting: 5%
Quality criterion - Name: Collaborative Working / Weighting: 5%
Quality criterion - Name: Social Value / Weighting: 10%
Quality criterion - Name: Interview / Weighting: 10%
Price - Weighting: 0%
four.2) Administrative information
four.2.2) Time limit for receipt of tenders or requests to participate
Date
4 November 2022
Local time
12:00pm
four.2.4) Languages in which tenders or requests to participate may be submitted
English
Section six. Complementary information
six.3) Additional information
Tender documentation is available to be downloaded on the NEPO ProContract system. If not already registered please register, free of charge, at the following link: https://procontract.due-north.com - this will then grant access to the tender documentation. Please note that registering on ProContract and expressing interest does not mean that you have bid for the tender - once you have registered you will be required to complete and submit the tender documentation. Tenders and all supporting documentation must be priced in Sterling and written in English. Any agreement entered into will be governed by English law and will be subject to the exclusive jurisdiction of the English Courts. The Council is not liable for any costs incurred by those expressing an interest in tendering for this contract opportunity.
six.4) Procedures for review
six.4.1) Review body
High Court of England and Wales Royal Courts of Justice
Strand
London
WC2A 2LL
Telephone
+44 2079499882
Country
United Kingdom
six.4.3) Review procedure
Precise information on deadline(s) for review procedures
Any review proceedings should be promptly brought to the attention of the Chief Executive of South Tyneside Council at Town Hall & Civic Offices, Westoe Road, South Shields NE33 2RL and will be dealt with in accordance with the requirements of the Public Contracts Regulations 2015 ("PCR 2015"). Any review proceedings must be brought within the timescales specified by the applicable law, including, without limitation, PCR 2015. In accordance with PCR 2015, The Council will incorporate a minimum 10 calendar day standstill period from the date information on the award of the contract is communicated to tenderers.