Section one: Contracting authority
one.1) Name and addresses
The Borough Council of Bolton
Bolton Town Hall, Victoria Square
Bolton
BL1 1RU
Contact
Mr Irfan Oomer
Country
United Kingdom
NUTS code
UKD36 - Greater Manchester North West
Internet address(es)
Main address
Buyer's address
one.3) Communication
The procurement documents are available for unrestricted and full direct access, free of charge, at
Additional information can be obtained from the above-mentioned address
Tenders or requests to participate must be submitted electronically via
one.4) Type of the contracting authority
Regional or local authority
one.5) Main activity
General public services
Section two: Object
two.1) Scope of the procurement
two.1.1) Title
TC069 - Information Communications Technology (ICT) Managed Services Provision
Reference number
DN570488
two.1.2) Main CPV code
- 72000000 - IT services: consulting, software development, Internet and support
two.1.3) Type of contract
Services
two.1.4) Short description
The Borough Council of Bolton (“the Authority”) is prepared to receive proposals for a fully ICT Managed Service Provision (the "Services") which will be subject to the tender information enclosed. The Authority is seeking a cost effective, value for money, innovative service provider to meet both the existing and future ICT needs of each of the aforementioned and to achieve service improvements and cost savings. The Authority currently operates an outsourced service.
The ICT services required by the Authority may include, but not be limited to:
- Service Management
- Communications
- IT Configuration
- Business Continuity and Disaster Recovery (BCDR)
- Collaboration & Email
- End User Device Support
- Management Reporting
- Firewall and Network
- Security
- Servers & Appliances (on-premise, hybrid, cloud)
- Service Desk
- Audit
- Service Requests
- Third Party Management
- Application Development
- Application Delivery
- Application Support
- Business Intelligence / Digital Data Warehouse
- Data Transfer
- Database Administration (DBA)
- Agile Working Support Services
- Inventory Control, Asset Management and Procurement
- Project Programme Management
- Telephony
- Training
- Cabling
- Videos, Hybrid Meetings, Broadcast and Streaming
- Mobile Telephony and Connectivity Management
- Managed Print Service
Additional Services – to be considered
- Automation Software
- Artificial Intelligence Software
- Business Analysis
- Internet of Things (IOT)
- Oracle E-Business
- Schools
two.1.5) Estimated total value
Value excluding VAT: £79,189,000
two.1.6) Information about lots
This contract is divided into lots: No
two.2) Description
two.2.2) Additional CPV code(s)
- 30000000 - Office and computing machinery, equipment and supplies except furniture and software packages
- 32000000 - Radio, television, communication, telecommunication and related equipment
- 45314000 - Installation of telecommunications equipment
- 48000000 - Software package and information systems
- 50300000 - Repair, maintenance and associated services related to personal computers, office equipment, telecommunications and audio-visual equipment
- 51611100 - Hardware installation services
- 51612000 - Installation services of information-processing equipment
- 64200000 - Telecommunications services
- 72000000 - IT services: consulting, software development, Internet and support
- 79800000 - Printing and related services
two.2.3) Place of performance
NUTS codes
- UKD36 - Greater Manchester North West
Main site or place of performance
The Borough of Bolton
two.2.4) Description of the procurement
The Borough Council of Bolton (“the Authority”) is prepared to receive proposals for a fully ICT Managed Service Provision (the "Services") which will be subject to the tender information enclosed. The Authority is seeking a cost effective, value for money, innovative service provider to meet both the existing and future ICT needs of each of the aforementioned and to achieve service improvements and cost savings. The Authority currently operates an outsourced service.
The ICT services required by the Authority may include, but not be limited to:
- Service Management
- Communications
- IT Configuration
- Business Continuity and Disaster Recovery (BCDR)
- Collaboration & Email
- End User Device Support
- Management Reporting
- Firewall and Network
- Security
- Servers & Appliances (on-premise, hybrid, cloud)
- Service Desk
- Audit
- Service Requests
- Third Party Management
- Application Development
- Application Delivery
- Application Support
- Business Intelligence / Digital Data Warehouse
- Data Transfer
- Database Administration (DBA)
- Agile Working Support Services
- Inventory Control, Asset Management and Procurement
- Project Programme Management
- Telephony
- Training
- Cabling
- Videos, Hybrid Meetings, Broadcast and Streaming
- Mobile Telephony and Connectivity Management
- Managed Print Service
Additional Services – to be considered
- Automation Software
- Artificial Intelligence Software
- Business Analysis
- Internet of Things (IOT)
- Oracle E-Business
- Schools
two.2.5) Award criteria
Quality criterion - Name: Quality / Weighting: 40
Quality criterion - Name: Social Value / Weighting: 20
Price - Weighting: 40
two.2.6) Estimated value
Value excluding VAT: £79,189,000
two.2.7) Duration of the contract, framework agreement or dynamic purchasing system
Duration in months
120
This contract is subject to renewal
No
two.2.9) Information about the limits on the number of candidates to be invited
Envisaged minimum number: 2
Maximum number: 3
Objective criteria for choosing the limited number of candidates:
The Tenderers (up to 3 will be selected on conclusion of the RtP stage, however the Authority reserves the right to increase or decrease the number of Tenderers, if required ) who are selected as a result of the RtP assessment process, will be invited to the ITPD stage. Following assessment of the ITPD stage, the Authority will invite the Tenderers on commencement of the RtP stage to proceed to the second stage of the dialogue, ITCD.
Once the Authority has identified those solutions upon which to seek Final Tenders and the Tenderers from whom these will be sought, the Authority will declare the dialogue concluded and notify the Tenderers accordingly. Following assessment of the ITCD stage, the Authority will reduce the number of Tenderers, to two (2), who will be invited to proceed to submit Final Tenders.
Tenderers shall note that the dialogue phase will continue until the Authority is satisfied that Tenderers have sufficient information and clarity to be in a position to submit fully developed Final Tenders.
Following evaluation of Final Tenders, and after any clarification, specification or fine tuning that may be required, the Authority will select a preferred bidder.
two.2.10) Information about variants
Variants will be accepted: No
two.2.11) Information about options
Options: No
two.2.13) Information about European Union Funds
The procurement is related to a project and/or programme financed by European Union funds: No
two.2.14) Additional information
There will be an Open Session that Tenderers can attend during the advertisement of the RtP. The Open Session will be held on Thursday 11 November 2021, 2pm for approximately 60-90 minutes, via MS Teams; to attend the Open Session, please send a message via The Chest, after which the details, including the MS Teams invite, will be forwarded to you. The Open Session will cover an overview of Bolton and its ICT requirements. The cut-off date to request attendance to the Open Session is Tuesday 9 November 2021, close of play. The Authority will publish a list of FAQ's and responses on The Chest following the Open Session.
Section three. Legal, economic, financial and technical information
three.1) Conditions for participation
three.1.2) Economic and financial standing
Selection criteria as stated in the procurement documents
three.1.3) Technical and professional ability
Selection criteria as stated in the procurement documents
Section four. Procedure
four.1) Description
four.1.1) Type of procedure
Competitive dialogue
four.1.4) Information about reduction of the number of solutions or tenders during negotiation or dialogue
Recourse to staged procedure to gradually reduce the number of solutions to be discussed or tenders to be negotiated
four.1.8) Information about the Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement: No
four.2) Administrative information
four.2.2) Time limit for receipt of tenders or requests to participate
Date
3 December 2021
Local time
4:00pm
four.2.3) Estimated date of dispatch of invitations to tender or to participate to selected candidates
13 January 2022
four.2.4) Languages in which tenders or requests to participate may be submitted
English
four.2.6) Minimum time frame during which the tenderer must maintain the tender
Duration in months: 120 (from the date stated for receipt of tender)
Section six. Complementary information
six.1) Information about recurrence
This is a recurrent procurement: No
six.3) Additional information
There will be an Open Session that Tenderers can attend during the advertisement of the RtP. The Open Session will be held on Thursday 11 November 2021, 2pm for approximately 60-90 minutes, via MS Teams; to attend the Open Session, please send a message via The Chest, after which the details, including the MS Teams invite, will be forwarded to you. The Open Session will cover an overview of Bolton and its ICT requirements. The cut-off date to request attendance to the Open Session is Tuesday 9 November 2021, close of play. The Authority will publish a list of FAQ's and responses on The Chest following the Open Session.
six.4) Procedures for review
six.4.1) Review body
The Borough Council of Bolton
Victoria Square
Bolton
BL1 1RU
Country
United Kingdom
six.4.2) Body responsible for mediation procedures
The Borough Council of Bolton
Victoria Square
Bolton
BL1 1RU
Country
United Kingdom
six.4.3) Review procedure
Precise information on deadline(s) for review procedures
The Authority reserves the right not to award any Contract as a result of the procurement process initiated by this notice and will not be liable for any costs incurred by candidates. Interested parties must log on The Chest by way of expression of interest. The Authority is using the e-business portal known as The Chest. Applicants will need to register their details at the following link: https://www.the-chest.org.uk. Once registered, Applicants will be emailed a username and password which will allow applicants to gain access to the RtP. Applicants will need to electronically submit the completed questionnaire and accompanying documentation via the on-line portal by 16:00 hrs on Friday 3 December 2021. The contract period will be for 7 years with the option to extend for a further 3 years.
This is a contract notice. The standstill period of ten calendar days will be observed by the Authority and provides time for unsuccessful tenderers to challenge the award decision before the contract is entered into. Aggrieved parties who have been harmed or are at risk of harm by any breach of the Councils obligations may take action in the High Court (England, Wales and Northern Ireland).
six.4.4) Service from which information about the review procedure may be obtained
The Borough Council of Bolton
Victoria Square
Bolton
BL1 1RU
Country
United Kingdom