Section one: Contracting authority
one.1) Name and addresses
The Royal Borough of Kensington and Chelsea (RBKC)
.
London
W8 7NX
Country
United Kingdom
NUTS code
UK - United Kingdom
Internet address(es)
Main address
Buyer's address
one.3) Communication
Additional information can be obtained from the above-mentioned address
one.4) Type of the contracting authority
Regional or local authority
one.5) Main activity
General public services
Section two: Object
two.1) Scope of the procurement
two.1.1) Title
Grenfell Housing Services
two.1.2) Main CPV code
- 50700000 - Repair and maintenance services of building installations
two.1.3) Type of contract
Services
two.1.4) Short description
The Royal Borough of Kensington and Chelsea is looking to procure a high-profile arrangement to deliver a back up (resilience) responsive repairs service to an in house DLO team, selected planned and preventative maintenance (PPM) to 6 freehold blocks within the portfolio, cleaning & grounds maintenance to these freehold blocks and an overarchingn out of hours contact point for the 140 properties occupied by former residents of Grenfell Tower and Walk. The purpose of this service is to provide an out of hours solution to manage delivery of repairs for the residents in these properties, resilience maintenance, planned and preventative maintenance (to the freehold owned blocks within the portfolio), cleaning and grounds maintenance (to the freehold blocks within the portfolio) and any remedial repairs across the piece.
two.1.5) Estimated total value
Value excluding VAT: £450,000
two.1.6) Information about lots
This contract is divided into lots: No
two.2) Description
two.2.2) Additional CPV code(s)
- 50324200 - Preventive maintenance services
- 50700000 - Repair and maintenance services of building installations
- 50710000 - Repair and maintenance services of electrical and mechanical building installations
- 50720000 - Repair and maintenance services of central heating
- 50730000 - Repair and maintenance services of cooler groups
- 50740000 - Repair and maintenance services of escalators
- 50750000 - Lift-maintenance services
- 70333000 - Housing services
two.2.3) Place of performance
NUTS codes
- UKI - London
two.2.4) Description of the procurement
The contract is for 140 properties across the borough housing former residents of Grenfell Tower and Walk which require a high level of bespoke service. It is anticipated that this service will be measured on the basis of the customer experience and good data monitoring practices, demonstrating the service meets residents’ variety of needs, within a timely manner.
The properties covered are those which have been acquired by the Council since 2017 for resident’s needs. As such, they are a mixture of new build properties and street properties. The repairs requirements are varied across the patch and therefore any provider must be confident that they could deliver a consistent repairs service through their supply chain or directly. Due to the relatively small numbers but high profile of residents, we are looking for an operator who can manage, allocate and deliver out of hours requirements for these residents, alongside the repairs service which is offered in core hours. The service focuses on providing an exceptional, bespoke and specialist service to these residents both in and out of hours, with a need to deliver the best repairs possible for the clients.
two.2.14) Additional information
The Council is ideally seeking to engage with SMEs with relevant skills and experience to discuss what this service may look like. A market engagement activity will be organised after the PIN notice period has expired. The session will provide an opportunity to explore any interest in bidding for this project, review key aspects of the service and refine our approach and the specification.
two.3) Estimated date of publication of contract notice
6 December 2021
Section four. Procedure
four.1) Description
four.1.8) Information about the Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement: Yes
Section six. Complementary information
six.3) Additional information
The Council is ideally seeking to engage with SMEs with relevant skills and experience to discuss what this service may look like. A market engagement activity will be organised after the PIN notice period has expired. The session will provide an opportunity to explore what interest there is in bidding for this project, review key aspects of the service and refine our approach and the tender specification.
To register your expression of interest kindly visit our e-tendering portal; www.capitalesourcing.com and search for the following reference: RBKC_1721 - Grenfell Housing Services (Pre-Tender Market Engagement) by 10:00am on 23rd November 2021. If you have any questions prior to the event please submit these through the e-tendering portal.