Section one: Contracting authority
one.1) Name and addresses
London Borough of Camden
London Borough of Camden, 5 Pancras Square
London
N1C 4AG
Contact
Mr David Walsh
Telephone
+44 2079743535
Country
United Kingdom
NUTS code
UKI31 - Camden and City of London
Internet address(es)
Main address
Buyer's address
one.4) Type of the contracting authority
Regional or local authority
one.5) Main activity
General public services
Section two: Object
two.1) Scope of the procurement
two.1.1) Title
Long Term Care and Support and Reablement
Reference number
DN666921
two.1.2) Main CPV code
- 85000000 - Health and social work services
two.1.3) Type of contract
Services
two.1.4) Short description
The London Borough of Camden has awarded one geographically based long term and support contract and two reablement locality contracts. All three contracts are for 18 months, commencing on or around [insert date David], and fall within the first phase of a 5-year transformation project and will take place alongside a number of ‘test and learn’ approaches that explore new ways of supporting residents in their home; this will include specialist in-house options which will develop alongside the commissioned services. The contracts were let under Regulations 74 to 77 (Social and Other Specific Services) of the Public Contract
two.1.6) Information about lots
This contract is divided into lots: Yes
two.1.7) Total value of the procurement (excluding VAT)
Value excluding VAT: £3,900,000
two.2) Description
two.2.1) Title
Long Term Care - Central Neighbourhood
Lot No
1
two.2.2) Additional CPV code(s)
- 85300000 - Social work and related services
- 98330000 - Physical well-being services
- 98390000 - Other services
two.2.3) Place of performance
NUTS codes
- UKI31 - Camden and City of London
two.2.4) Description of the procurement
The provision of care and support delivered in the home of Camden residents in the ‘Central Neighbourhood’ aged 18 and over who will draw on care and support on a longer term basis. The tender was let under the Social and Other Specific Services (Light Touch Regime) of the Public Contract Regulations 2015 which allowed the Council to design a flexible procedure provided that it complied with the principles of equal treatment and transparency.
A one-stage process was used where suppliers were required to submit responses to both Selection Criteria and Award Criteria. Following evaluation of the Selection Criteria, and after any tie break principles were applied as described in the published tender documents, the five highest scoring tenderers for Lot 1 were evaluated against the Award Criteria
two.2.5) Award criteria
Quality criterion - Name: Implementation / Weighting: 6
Quality criterion - Name: Staying Safe and Safeguarding / Weighting: pass/fail
Quality criterion - Name: Promoting Independence and wellbeing / Weighting: 8
Quality criterion - Name: Workforce recruitment and retention / Weighting: 8
Quality criterion - Name: Neighbourhood and community connections / Weighting: 8
Quality criterion - Name: Social value / Weighting: 10
Quality criterion - Name: Performance management / Weighting: 6
Quality criterion - Name: Resident marked question / Weighting: 6
Quality criterion - Name: 9. Presentations: 4% and 4% / Weighting: 8
Price - Weighting: 40
two.2.11) Information about options
Options: No
two.2.13) Information about European Union Funds
The procurement is related to a project and/or programme financed by European Union funds: No
two.2) Description
two.2.1) Title
Reablement -North West
Lot No
2
two.2.2) Additional CPV code(s)
- 85100000 - Health services
- 85300000 - Social work and related services
two.2.3) Place of performance
NUTS codes
- UKI31 - Camden and City of London
two.2.4) Description of the procurement
The tender fell under the Light Touch Regime of the Public Contract Regulations 2015. This allows the Council to design its own procedure provided that it:
Compiles with the principles of equal treatment and transparency.
Carries out the procedure in conformity with the information included, and
Sets time limits that are reasonable and proportionate.
A one-stage process was used where suppliers were required to submit responses to both Selection Criteria (assessing technical capacity and experience) and Award Criteria (assessing proposals for delivering the service).
Following evaluation of the Selection Criteria, the five highest scoring tenderers had their Award Criteria evaluated.
The contract was awarded to the tenderer with the highest score (Award Criteria and Price) Rather Home ltd
They demonstrated a robust implementation plan with timescales, achievable milestones, staffing action plan, details of partnership development and provided a communication plan with key actions for each target audience. They also provided a proportionate and timely response to the safeguarding scenario including their process, organisational awareness, embedding learning, involving family and reporting practices. There was strong evidence of local recruitment and connections to the local community was provided. Furthermore, they demonstrated an understanding of strengths-based approaches with examples that substantiated their approach. Significant evidence of staff training was provided and an emphasis on the resident voice in managing quality.
two.2.5) Award criteria
Quality criterion - Name: Implementation / Weighting: 6
Quality criterion - Name: Staying Safe and Safeguarding -pass/fail / Weighting: pass/fail
Quality criterion - Name: Promoting Independence and Wellbeing / Weighting: 8
Quality criterion - Name: Workforce Recruitment and Retention / Weighting: 4
Quality criterion - Name: Workforce recruitment and retention: Workforce competency and development / Weighting: 4
Quality criterion - Name: Neighbourhood and community connections: Identifying key partners / Weighting: 4
Quality criterion - Name: Neighbourhood and community connections: Developing key partnerships / Weighting: 4
Quality criterion - Name: Social Value / Weighting: 10
Quality criterion - Name: Managing quality / Weighting: 6
Quality criterion - Name: Resident marked question / Weighting: 6
Quality criterion - Name: Presentations / Weighting: 8
Price - Weighting: 40
two.2.11) Information about options
Options: No
two.2.13) Information about European Union Funds
The procurement is related to a project and/or programme financed by European Union funds: No
two.2) Description
two.2.1) Title
Reablement North East Neighbourhood
Lot No
3
two.2.2) Additional CPV code(s)
- 85300000 - Social work and related services
two.2.3) Place of performance
NUTS codes
- UKI31 - Camden and City of London
two.2.4) Description of the procurement
The provision of care and support delivered in the home of Camden residents in the ‘North West Locality’ aged 18 years or over who would benefit from a reablement service. The tender was let under the Social and Other Specific Services (Light Touch Regime) of the Public Contract Regulations 2015, which allowed the Council to design a flexible procedure provided that it complied with the principles of equal treatment and transparency.
A one-stage process was used where suppliers were required to submit responses to both Selection Criteria and Award Criteria. Following evaluation of the Selection Criteria, and after any tie break principles were applied as described in the published tender documents, the five highest scoring tenderers for Lot 2 were evaluated against the Award Criteria. ,
two.2.5) Award criteria
Quality criterion - Name: As for Lot 2 / Weighting: 60
Price - Weighting: 40
two.2.11) Information about options
Options: No
two.2.13) Information about European Union Funds
The procurement is related to a project and/or programme financed by European Union funds: No
Section four. Procedure
four.1) Description
four.1.1) Type of procedure
Open procedure
four.1.8) Information about the Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement: No
four.2) Administrative information
four.2.1) Previous publication concerning this procedure
Notice number: 2023/S 000-011887
Section five. Award of contract
Lot No
1
Title
Long Term Care Central Neighbourhood
A contract/lot is awarded: Yes
five.2) Award of contract
five.2.1) Date of conclusion of the contract
9 August 2023
five.2.2) Information about tenders
Number of tenders received: 31
Number of tenders received from SMEs: 31
Number of tenders received from tenderers from other EU Member States: 0
Number of tenders received from tenderers from non-EU Member States: 0
Number of tenders received by electronic means: 28
The contract has been awarded to a group of economic operators: No
five.2.3) Name and address of the contractor
Rather Home Ltd
25 Queens Crescent
London
NW5 4EZ
Country
United Kingdom
NUTS code
- UKI31 - Camden and City of London
The contractor is an SME
Yes
five.2.4) Information on value of contract/lot (excluding VAT)
Total value of the contract/lot: £2,400,000
Section five. Award of contract
Lot No
2
Title
Reablement North West Neighbourhood
A contract/lot is awarded: Yes
five.2) Award of contract
five.2.1) Date of conclusion of the contract
9 August 2023
five.2.2) Information about tenders
Number of tenders received: 31
Number of tenders received from SMEs: 31
Number of tenders received from tenderers from other EU Member States: 0
Number of tenders received from tenderers from non-EU Member States: 0
Number of tenders received by electronic means: 31
The contract has been awarded to a group of economic operators: No
five.2.3) Name and address of the contractor
Rather Home Ltd
25 Queens Crescent
London
NW5 4EZ
Country
United Kingdom
NUTS code
- UKI31 - Camden and City of London
The contractor is an SME
Yes
five.2.4) Information on value of contract/lot (excluding VAT)
Total value of the contract/lot: £750,000
Section five. Award of contract
Lot No
3
Title
Reablement North East Neighbourhood
A contract/lot is awarded: Yes
five.2) Award of contract
five.2.1) Date of conclusion of the contract
9 August 2023
five.2.2) Information about tenders
Number of tenders received: 31
Number of tenders received from SMEs: 31
Number of tenders received from tenderers from other EU Member States: 0
Number of tenders received from tenderers from non-EU Member States: 0
Number of tenders received by electronic means: 0
The contract has been awarded to a group of economic operators: No
five.2.3) Name and address of the contractor
Focus Care Link ltd
48 Kentish Town Road
London
NW5 2AB
Country
United Kingdom
NUTS code
- UKI31 - Camden and City of London
The contractor is an SME
Yes
five.2.4) Information on value of contract/lot (excluding VAT)
Total value of the contract/lot: £750,000
Section six. Complementary information
six.4) Procedures for review
six.4.1) Review body
High Court, The Royal Courts of Justice
The Strand
London
WC2A 2LL
Telephone
+44 2079477501
Country
United Kingdom