Section one: Contracting authority
one.1) Name and addresses
Mayor's Office For Policing & Crime
69 Union Street
LONDON
SE1 0LL
LVWSdesign@mopac.london.gov.uk
Country
United Kingdom
Region code
UKI - London
Justification for not providing organisation identifier
Not on any register
Internet address(es)
Main address
https://www.london.gov.uk/programmes-strategies/mayors-office-policing-and-crime-mopac
one.3) Communication
The procurement documents are available for unrestricted and full direct access, free of charge, at
https://www.london.gov.uk/programmes-strategies/mayors-office-policing-and-crime-mopac
Additional information can be obtained from the above-mentioned address
one.4) Type of the contracting authority
Body governed by public law
one.5) Main activity
General public services
Section two: Object
two.1) Scope of the procurement
two.1.1) Title
London Victim and Witness Service
Reference number
MOPAC 946
two.1.2) Main CPV code
- 85000000 - Health and social work services
- DA03 - Public
- DA28 - Social service
- DA30 - Counselling
- DA33 - Rehabilitation
- DA34 - Guidance
two.1.3) Type of contract
Services
two.1.4) Short description
The procurement of a central referral mechanism and support service for adult victims of crime.
two.1.5) Estimated total value
Value excluding VAT: £43,159,000
two.1.6) Information about lots
This contract is divided into lots: No
two.2) Description
two.2.3) Place of performance
NUTS codes
- UKI - London
two.2.4) Description of the procurement
Since 2019, MOPAC has commissioned the London Victim and Witness Service (LVWS) that provides support for victims and witnesses of crime. The current LVWS contract comes to an end on 30th September 2024.
The Police and Crime Plan 2022-25 strengthens the commitment made to improve support for victims with a focus on:
Improving the service and support that victims receive from the MPS, support services and the CJS, including in online interaction;
Victims receiving a better criminal justice response and outcome;
Reducing the number of repeat victims of domestic abuse, sexual violence and stalking.
MOPAC wants to work with providers to develop an Ecosystem of support services across London. The Ecosystem will champion trusted relationships and collaboration across services, whilst providing the necessary balance of specialist and by and for provision alongside robust and resilient pan-London services to effectively support victims from London's diverse communities.
The services will be expected to deliver an agreed set of outcomes and share knowledge, skills and capabilities to support its continuous development and efficiency.
MOPAC and partners within the Ecosystem will work closely with the Metropolitan Police Service on the development of a Victim Care Hub, to improve victims' experience of the Criminal Justice System (CJS).
To form this Ecosystem, MOPAC will be looking to commission the following four services through a series of separate tenders:
Central referral mechanism and support service for adult victims
Specialist service for victims of domestic abuse
Specialist service for young victims
Specialist restorative justice services
Tender number 1 is the purpose of this prior information notice. The contract will run for an initial period of up to 42 months (3.5 years), with the option to extend for up to a further 24 months (2 years). The indicative value of this service is £21,759,000 over the full 5.5 year term. There are potential additional services that may be included into this contract, at a maximum additional value of £21,400,000. This brings the total maximum value to £43,159,000.
At a minimum, Tender number 1 will be expected to deliver the following:
Maintain referral mechanisms from the Police on behalf of the Ecosystem to ensure victims eligible for specialist support are passed to the correct services in a timely manner
Assessment the needs of adult victims of crime
Provide a range of practical and emotional support to adult victims of crime
Work with partners across the Ecosystem to develop innovative ways to deliver better outcomes
Maintenance of the LVWS website and service directory
Pre-trial information and support for all witnesses attending court, including defence witnesses
Stand up a response, in concert with relevant agencies, following any major crime incidents
Adapt to changing requirements including need and demand for services and changes to the CJS
two.2.14) Additional information
MOPAC has undertaken a series of early market engagement events to help shape the specification of this opportunity and how partners will be expected to operate.
It is expected that this be an open procedure using a Contract Notice to advertise, as well as advertising on the MOPAC web page.
Expressions of Interest and feedback are encouraged. A market warming event will take place on 2nd October, please email LVWSDesign@mopac.london.gov.uk if you would like to be sent further information on this event.
two.3) Estimated date of publication of contract notice
16 October 2023
Section four. Procedure
four.1) Description
four.1.8) Information about the Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement: Yes
Section six. Complementary information
six.3) Additional information
It is expected that this be an open procedure using a Contract Notice to advertise, as well as advertising on the MOPAC web page.
Any communication regarding this notice should be sent to: email LVWSDesign@mopac.london.gov.uk