Section one: Contracting authority
one.1) Name and addresses
London Borough of Merton
Civic Centre, London Rd
Morden
SM4 5DX
Contact
Daniel Butler
Country
United Kingdom
Region code
UKI63 - Merton, Kingston upon Thames and Sutton
Internet address(es)
Main address
Buyer's address
one.3) Communication
The procurement documents are available for unrestricted and full direct access, free of charge, at
Additional information can be obtained from the above-mentioned address
Tenders or requests to participate must be submitted electronically via
one.4) Type of the contracting authority
Regional or local authority
one.5) Main activity
General public services
Section two: Object
two.1) Scope of the procurement
two.1.1) Title
ITT - Befriending services
Reference number
DN689994
two.1.2) Main CPV code
- 85000000 - Health and social work services
two.1.3) Type of contract
Services
two.1.4) Short description
The London Borough of Merton (“the Council”) is inviting tenders to deliver a befriending service for older people who are lonely or socially isolated using volunteer befrienders.
two.1.6) Information about lots
This contract is divided into lots: No
two.2) Description
two.2.3) Place of performance
NUTS codes
- UKI63 - Merton, Kingston upon Thames and Sutton
two.2.4) Description of the procurement
The aim of the service is to reduce social isolation and loneliness and is open to Merton residents aged 65 years and older who are; either housebound, live alone, have a long- term condition, have recently been divorced or bereaved and/or who are isolated from social networks; with priority given to those who live alone and are housebound. The model allows for ‘face to face’ and telephone befriending with ‘face to face’ befriending being universally more popular. Whilst the service predominately supports those in their own home the service is also open to existing service users moving to live in local residential or nursing care homes.
two.2.5) Award criteria
Quality criterion - Name: Quality / Weighting: 75
Quality criterion - Name: Social value / Weighting: 5
Price - Weighting: 20
two.2.7) Duration of the contract, framework agreement or dynamic purchasing system
Start date
1 April 2024
This contract is subject to renewal
No
two.2.10) Information about variants
Variants will be accepted: No
two.2.11) Information about options
Options: No
two.2.13) Information about European Union Funds
The procurement is related to a project and/or programme financed by European Union funds: No
Section four. Procedure
four.1) Description
four.1.1) Type of procedure
Open procedure
four.1.8) Information about the Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement: Yes
four.2) Administrative information
four.2.2) Time limit for receipt of tenders or requests to participate
Date
16 October 2023
Local time
12:00pm
four.2.4) Languages in which tenders or requests to participate may be submitted
English
four.2.7) Conditions for opening of tenders
Date
18 September 2023
Local time
2:00pm
Section six. Complementary information
six.1) Information about recurrence
This is a recurrent procurement: No
six.4) Procedures for review
six.4.1) Review body
London Borough of Merton
Morden
Country
United Kingdom