Section one: Contracting authority
one.1) Name and addresses
NHS Sussex Integrated Care Board (ICB)
Sackville House, Brooks Close
LEWES
BN7 2FX
Country
United Kingdom
Region code
UKJ2 - Surrey, East and West Sussex
NHS Organisation Data Service
QNX
Internet address(es)
Main address
https://www.sussex.ics.nhs.uk/
one.4) Type of the contracting authority
Body governed by public law
one.5) Main activity
Health
Section two: Object
two.1) Scope of the procurement
two.1.1) Title
NHS Sussex Non-Emergency Patient Transport service (NEPTS) 23.922 CAN
Reference number
23.922 CAN
two.1.2) Main CPV code
- 60130000 - Special-purpose road passenger-transport services
two.1.3) Type of contract
Services
two.1.4) Short description
NHS Sussex ICB (covering the patient population of West Sussex, Brighton & Hove, and East Sussex) are pleased to announce the award of a contract for a new Non-Emergency Patient
Transport Service from 1st April 2025.
two.1.6) Information about lots
This contract is divided into lots: No
two.1.7) Total value of the procurement (excluding VAT)
Value excluding VAT: £230,000,000
two.2) Description
two.2.2) Additional CPV code(s)
- 79512000 - Call centre
two.2.3) Place of performance
NUTS codes
- UKJ2 - Surrey, East and West Sussex
Main site or place of performance
The service supports all patients registered with GP Practices in Sussex.
***NB: This service does not include Surrey as listed in the UKJ2 description, however some out of area work will be within scope where the patients home address or the required transport destination is outside of the ICB boundary.***
two.2.4) Description of the procurement
NHS Sussex ICB (covering the patient population of West Sussex, Brighton & Hove, and East Sussex) are pleased to announce the award of contract of a new Non-Emergency Patient Transport Service from 1st April 2025.
The aim of this service is to provide transport for eligible Sussex patients with a medical need, between their places of residence, primary, community, social care and acute settings transporting patients in safe, timely, comfortable and clinically appropriate transport without detriment to their medical condition. There is a need for the NEPTS Provider in the post-COVID pandemic to be able to respond to rapidly changing regional demand patterns to cater for the patient, the Acute Trusts and stakeholder partners.
The contract period will be for a period of 5 years commencing 1st April 2025. The Commissioners at their sole discretion, have an option to extend for a further 5 years (5+5). A standard NHS contract will be used for this service.
The annual financial envelope is £23 million pounds per year, so a total financial envelope of £230 million pounds over the maximum 10 year duration.
two.2.5) Award criteria
Quality criterion - Name: Service Delivery / Weighting: 42
Quality criterion - Name: Mobilisation / Weighting: 10
Quality criterion - Name: Reporting / Weighting: 5
Quality criterion - Name: Communications and Engagement / Weighting: 10
Quality criterion - Name: Workforce / Weighting: 8
Quality criterion - Name: Digital / Weighting: 10
Quality criterion - Name: Sustainability and Social value (also covered elsewhere) / Weighting: 5
Quality criterion - Name: Business Resilience and Service Continuity / Weighting: 10
Cost criterion - Name: Assurance / Weighting: Pass/Fail
two.2.11) Information about options
Options: Yes
Description of options
£23,000,000 per annum. Primary period of 5 years with an additional 5 year extension period at the sole discretion of
the Commissioner.
Section four. Procedure
four.1) Description
four.1.1) Type of procedure
Open procedure
four.1.8) Information about the Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement: No
four.2) Administrative information
four.2.1) Previous publication concerning this procedure
Notice number: 2023/S 000-018852
Section five. Award of contract
A contract/lot is awarded: Yes
five.2) Award of contract
five.2.1) Date of conclusion of the contract
26 July 2024
five.2.2) Information about tenders
Number of tenders received: 5
Number of tenders received from SMEs: 1
The contract has been awarded to a group of economic operators: No
five.2.3) Name and address of the contractor
ERS Transition (trading as EMED Group Ltd)
Angels Wing 1 Whitehouse Street, Hunslet
LEEDS
LS10 1AD
Country
United Kingdom
NUTS code
- UKE - Yorkshire and the Humber
Companies House
10783395
The contractor is an SME
No
five.2.4) Information on value of contract/lot (excluding VAT)
Initial estimated total value of the contract/lot: £115,000,000
Total value of the contract/lot: £230,000,000
five.2.5) Information about subcontracting
The contract is likely to be subcontracted
Value or proportion likely to be subcontracted to third parties
Proportion: 19 %
Short description of the part of the contract to be subcontracted
Elite Medical and Ambulance Services Ltd
Registration number: 08510248
Registered or head office address: Unit 51 Granary Business Centre Broad Farm Hellingly, BN27 4DU
Role: To provide Time-bound, same-day Discharge & transfer service as part of the RDTS requirements.
Approximate % of contractual obligations assigned: ~ 19% of total annual contract value
Section six. Complementary information
six.4) Procedures for review
six.4.1) Review body
NHS Sussex Integrated Care Board (ICB)
Sackville House, Brooks Close
LEWES
BN7 2FX
Country
United Kingdom