Section one: Contracting authority/entity
one.1) Name and addresses
NORTHERN GAS NETWORKS LIMITED
1100 Century Way Thorpe Park
LEEDS
LS158TU
Contact
Rebecca Rowley
Telephone
+44 7935077342
Country
United Kingdom
Region code
UKE42 - Leeds
Companies House
NORTHERN GAS NETWORKS LIMITED
Internet address(es)
Main address
one.6) Main activity
Production, transport and distribution of gas and heat
Section two: Object
two.1) Scope of the procurement
two.1.1) Title
FWoW Connections Portal - Phase 1 additional costs
two.1.2) Main CPV code
- 72000000 - IT services: consulting, software development, Internet and support
two.1.3) Type of contract
Services
two.1.4) Short description
In 2020 during the FWoW Connections project it was identified that an online self-serve portal would benefit both the connections team but also our connections customers by
improving the time it takes to raise and complete a quotation
or job. It would also improve the overall customer experience because customers would have access to real time information about their application status.
TPoint have built the majority of the functionality in the portal. This notice is for for some additional costs to implement Phase 1 of the portal for go live.
N.B. This a contract variation. NGN are unable to publish a modification notice because the original contract notice cannot be found.
two.1.6) Information about lots
This contract is divided into lots: No
two.1.7) Total value of the procurement (excluding VAT)
Value excluding VAT: £21,170
two.2) Description
two.2.3) Place of performance
NUTS codes
- UKE42 - Leeds
two.2.4) Description of the procurement
In 2020 during the FWoW Connections project it was identified that an online self-serve portal would benefit both the connections team but also our connections customers by
improving the time it takes to raise and complete a quotation
or job.
It would also improve the overall customer experience because customers would have access to real time information about their application status.
TPoint have built the majority of the functionality in the portal. This notice is for for some additional costs to implement Phase 1 of the portal for go live.
N.B. This a contract variation. NGN are unable to publish a modification notice because the original contract notice cannot be found.
two.2.11) Information about options
Options: No
Section four. Procedure
four.1) Description
four.1.1) Type of procedure
Negotiated without a prior call for competition
- The works, supplies or services can be provided only by a particular economic operator for the following reason:
- absence of competition for technical reasons
Explanation:
In 2020 during the FWoW Connections project it was identified that an online self-serve portal would benefit both the connections team but also our connections customers by
improving the time it takes to raise and complete a quotation
or job. It would also improve the overall customer experience because customers would have access to real time information about their application status.
TPoint have built the majority of the functionality in the portal. They have designed their solution on around the creation of a TPoint based website combined with an integration with
SAP where ever possible to eliminate double keying of order data.
This notice is for for some additional costs to implement Phase 1 of the portal for go live.
N.B. This a contract variation. NGN are unable to publish a modification notice because the
original contract notice cannot be found.
four.1.8) Information about the Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement: No
Section five. Award of contract/concession
A contract/lot is awarded: Yes
five.2) Award of contract/concession
five.2.1) Date of conclusion of the contract
28 September 2022
five.2.2) Information about tenders
The contract has been awarded to a group of economic operators: No
five.2.3) Name and address of the contractor/concessionaire
TPoint Solutions Limited
Reading
Country
United Kingdom
NUTS code
- UKJ11 - Berkshire
Companies House
TPoint Solutions Limited
The contractor/concessionaire is an SME
No
Section six. Complementary information
six.4) Procedures for review
six.4.1) Review body
Northern Gas Networks
Leeds
Country
United Kingdom