Section one: Contracting authority/entity
one.1) Name and addresses
Reading Borough Council
Civic Offices, Bridge Street
Reading
RG1 2LU
Contact
Diane Palmer and Emily Chomicz
Country
United Kingdom
NUTS code
UKJ11 - Berkshire
Internet address(es)
Main address
Buyer's address
Section two: Object
two.1) Scope of the procurement
two.1.1) Title
Provision of Sheltered Housing: Call Monitoring, Welfare Check Call and Responder service
Reference number
2022/S 000-026642
two.1.2) Main CPV code
- 85310000 - Social work services
two.1.3) Type of contract
Services
two.1.4) Short description
Proposals are invited for the provision of an Alarm Receiving Centre (ARC) to provide: - 24/7 emergency alarm (warden call) monitoring service - Daily welfare check calls – weekends, bank holidays and office closures- Site responder service across the portfolio within the sheltered housing service.We are seeking an interim 2-year support contract to commission an ARC. The Sheltered Housing Service provides a variety of services to people living within RBC owned accommodation. These include:• General Sheltered • Cedar Court Sheltered Extra Care scheme • Phoebe Cusden House.Each site within the sheltered housing service has a Tunstall Communical Connect system, and across the service there are 654 connections. RBC’s detailed requirements are defined in the Specification at Schedule 1.
Section six. Complementary information
six.6) Original notice reference
Notice number: 2022/S 000-026642
Section seven. Changes
seven.1.2) Text to be corrected in the original notice
Section number
IV 2.2
Place of text to be modified
Time Limit
Instead of
Date
5 October 2022
Local time
2:00pm
Read
Date
24 October 2022
Local time
10:00am
Section number
IV 2.7
Place of text to be modified
Conditions for opening
Instead of
Date
13 October 2022
Local time
9:00am
Read
Date
24 October 2022
Local time
11:00am