Section one: Contracting authority/entity
one.1) Name and addresses
Department for Work and Pensions
Quarry House, Quarry Hill
Leeds
FY4 5ES
Country
United Kingdom
Region code
UK - United Kingdom
Internet address(es)
Main address
https://www.gov.uk/government/organisations/department-for-work-pensions
Section two: Object
two.1) Scope of the procurement
two.1.1) Title
Credit Reference Agency Services
two.1.2) Main CPV code
- 72316000 - Data analysis services
two.1.3) Type of contract
Services
two.2) Description
two.2.1) Title
Credit Reference Agency Services
two.2.3) Place of performance
NUTS codes
- UK - United Kingdom
two.2.4) Description of the procurement at the time of conclusion of the contract:
The contract for the provision of Credit Reference Agency Services provides DWP agents with access to a secure online (Web UI) and integrated (API) reporting solution where the information obtained is used to support the agreement of sustainable customer repayment plans.
two.2.7) Duration of the contract, framework agreement, dynamic purchasing system or concession
Start date
21 September 2022
End date
20 September 2024
two.2.13) Information about European Union Funds
The procurement is related to a project and/or programme financed by European Union funds: No
Section five. Award of contract/concession
Contract No
ecm_10550
Title
Credit Reference Agency Services
five.2) Award of contract/concession
five.2.1) Date of conclusion of the contract/concession award decision:
24 July 2024
five.2.2) Information about tenders
The contract/concession has been awarded to a group of economic operators: No
five.2.3) Name and address of the contractor/concessionaire
Equifax Limited
1 Angel Court
London
EC2R 7HJ
Country
United Kingdom
NUTS code
- UK - United Kingdom
National registration number
02425920
The contractor/concessionaire is an SME
No
five.2.4) Information on value of the contract/lot/concession (at the time of conclusion of the contract;excluding VAT)
Total value of the procurement: £2,634,765.77
Section six. Complementary information
six.3) Additional information
Suppliers Instructions:
How to Express Interest in this Tender:
1. Register on the eSourcing portal (this is only required once):
https://dwp.bravosolution.co.uk & click the link to register - Accept the terms & conditions & click 'continue' - Enter your correct business & user details - Note your chosen username & click 'Save'. You will receive an email with your password (keep this secure)
2. Express an Interest in the tender - Login to the portal with the username/password - Click the 'PQQs / ITTs Open To All Suppliers' link. (These are Pre-Qualification Questionnaires or Invitations to Tender open to any registered supplier) - Click on the relevant exercise to access the content. - Click the 'Express Interest' button at the top of the page. - This will move the PQQ /ITT into your 'My PQQs/ My ITTs' page. (A secure area reserved for your projects only) -You can now access any attachments by clicking 'Buyer Attachments' in the 'PQQ/ ITT Details' box
3. Responding to the tender - Click 'My Response' under 'PQQ/ ITT Details', you can choose to 'Create Response' or to 'Decline to Respond' (please give a reason if declining) - You can now use the 'Messages' function to communicate with the buyer and seek any clarification - Note the deadline for completion. Follow the onscreen instructions to complete the PQQ/ ITT - There may be a mixture of online & offline actions to complete (detailed online help available). To submit your reply use the 'Submit Response' button (top of the page).
For further assistance please consult the online help, or the eTendering help desk.
DWP expressly reserves the rights(i)to use a reverse auction; (ii)to cancel this procurement at any stage; (iii)to not award any contract as a result of the procurement process commenced by publication of this notice; (iv)and in no circumstances will DWP be liable for any costs incurred by potential suppliers.
six.4) Procedures for review
six.4.1) Review body
Royal Courts of Justice
London
Country
United Kingdom
Section seven: Modifications to the contract/concession
seven.1) Description of the procurement after the modifications
seven.1.1) Main CPV code
- 72316000 - Data analysis services
seven.1.3) Place of performance
NUTS code
- UK - United Kingdom
seven.1.4) Description of the procurement:
The contract for the provision of Credit Reference Agency Services provides DWP agents with access to a secure online (Web UI) and integrated (API) reporting solution where the information obtained is used to support the agreement of sustainable customer repayment plans.
seven.1.5) Duration of the contract, framework agreement, dynamic purchasing system or concession
Start date
21 September 2022
End date
20 March 2025
seven.1.6) Information on value of the contract/lot/concession (excluding VAT)
Total value of the contract/lot/concession:
£3,208,836.16
seven.1.7) Name and address of the contractor/concessionaire
Equifax Limited
1 Angel Court
London
EC2R 7HJ
Country
United Kingdom
NUTS code
- UK - United Kingdom
The contractor/concessionaire is an SME
No
seven.2) Information about modifications
seven.2.1) Description of the modifications
Nature and extent of the modifications (with indication of possible earlier changes to the contract):
The modification notice is published to uplift the contract value by £574.070.39 excluding VAT.
The Department will rely on Regulation 72(1)(b), where additional services by the original contractor have become necessary and were not included in the initial procurement, but where a change of contractor (i) cannot be made for economic or technical reasons such as requirements of interchangeability or interoperability with existing services procured under the initial procurement, and (ii) would cause significant inconvenience or substantial duplication of costs for the contracting authority; and (iii) any increase in price must not exceed 50% of the value of the original contract.
Reliance on regulation 72(1)(b) requires the Authority to publish a “modification notice” on FTS (UK e-tendering services) describing the modification made and the exception relied on.
The modification fall below the 50% limit imposed by Regulation 72(1)(b).
seven.2.2) Reasons for modification
Need for additional works, services or supplies by the original contractor/concessionaire.
Description of the economic or technical reasons and the inconvenience or duplication of cost preventing a change of contractor:
Need for additional works, services or supplies by the original contractor/concessionaire.
Description of the economic or technical reasons and the inconvenience or duplication of cost preventing a change of contractor:
A further competition for a replacement service is currently underway. Timescales have been impacted by the abandonment of a previous competition for a replacement strategic service and the need for an extended implementation period to allow for a change of contractor should that be the outcome of the current competition. The service is critical such that a gap in service would be intolerable.
seven.2.3) Increase in price
Updated total contract value before the modifications (taking into account possible earlier contract modifications, price adaptions and average inflation)
Value excluding VAT: £2,634,765.77
Total contract value after the modifications
Value excluding VAT: £3,208,836.16