Section one: Contracting authority
one.1) Name and addresses
Tower Hamlets
Mulberry Place, 5 Clove Crescent, Town Hall
London
E14 2BG
Contact
Mr Neil Ward
Telephone
+44 2073645000
Country
United Kingdom
Region code
UKI - London
Internet address(es)
Main address
http://www.towerhamlets.gov.uk
Buyer's address
http://www.towerhamlets.gov.uk
one.3) Communication
The procurement documents are available for unrestricted and full direct access, free of charge, at
https://procontract.due-north.com/
Additional information can be obtained from the above-mentioned address
Tenders or requests to participate must be submitted electronically via
https://procontract.due-north.com/
one.4) Type of the contracting authority
Regional or local authority
one.5) Main activity
General public services
Section two: Object
two.1) Scope of the procurement
two.1.1) Title
P5628 Corporate Security Framework
Reference number
DN626376
two.1.2) Main CPV code
- 79715000 - Patrol services
two.1.3) Type of contract
Services
two.1.4) Short description
London Borough of Tower Hamlets wishes to tender for a framework for the supply of security services to achieve the following objectives:
• Provision of a consolidated supply chain under a management contractor for the provision of security services broken down into 4 Lots and to provide a high standard of security, to properly protect the site, and its employees and customers;
• To seek efficiencies across the Lots and from supply chain consolidation.
• To ensure those working within the sector are paid the London living Wage.
• To provide a sustainable platform for the inhabitants of LBTH to gain employment and training to further develop their career; and to
• Ensure value for money within security services, standardise prices and service standards across all LBTH sites.
two.1.6) Information about lots
This contract is divided into lots: Yes
Tenders may be submitted for all lots
two.2) Description
two.2.1) Title
Concierge & Indoor Event Guarding
Lot No
1
two.2.2) Additional CPV code(s)
- 79713000 - Guard services
two.2.3) Place of performance
NUTS codes
- UKI - London
two.2.4) Description of the procurement
The service to be provided shall include the provision of a concierge, facilities management hybrid role at the council's Idea stores and other sites across the borough. The Idea Stores are an award-winning service due to their role in the community.
There are 5 Idea Stores, 2 Libraries, a Registrars, and a the Town Hall and several administration sites in the London Borough of Tower Hamlets. Events will be held at some of these venues from time to time.
two.2.5) Award criteria
Price is not the only award criterion and all criteria are stated only in the procurement documents
two.2.7) Duration of the contract, framework agreement or dynamic purchasing system
Duration in months
48
This contract is subject to renewal
No
two.2.10) Information about variants
Variants will be accepted: No
two.2.11) Information about options
Options: No
two.2.13) Information about European Union Funds
The procurement is related to a project and/or programme financed by European Union funds: No
two.2) Description
two.2.1) Title
Man, and Man & Dog Guarding, Key holding & Intruder Alarm Response
Lot No
2
two.2.2) Additional CPV code(s)
- 79711000 - Alarm-monitoring services
- 79715000 - Patrol services
two.2.3) Place of performance
NUTS codes
- UKI - London
two.2.4) Description of the procurement
The service to be provided shall include for the provision of several types of routine and ad hoc security guarding in empty, closed, and operational buildings as required by the Council to the Corporate Estate premises. Types of buildings range from;
• Administration sites
• Children centres
• Public Libraries
• Schools
• Empty sites
• Council Land
• Parks
During the contract period there may be requirements for the Service Provider to provide some or all the services listed below.
• Static Guarding
• Mobile Patrols
• Control of Access
• Response to Emergency alarm activation
• Unlocking and locking of the premises
• key holding service
• Alarm testing duties
• Site traffic management
• Incident reporting
• Security risk assessment.
two.2.5) Award criteria
Price is not the only award criterion and all criteria are stated only in the procurement documents
two.2.7) Duration of the contract, framework agreement or dynamic purchasing system
Duration in months
48
This contract is subject to renewal
No
two.2.10) Information about variants
Variants will be accepted: No
two.2.11) Information about options
Options: No
two.2.13) Information about European Union Funds
The procurement is related to a project and/or programme financed by European Union funds: No
two.2) Description
two.2.1) Title
Intruder Alarm monitoring and maintenance and supply of equipment and parts
Lot No
3
two.2.2) Additional CPV code(s)
- 35121000 - Security equipment
- 79711000 - Alarm-monitoring services
two.2.3) Place of performance
NUTS codes
- UKI - London
two.2.4) Description of the procurement
The service to be provided shall include the provision of several types of routine and ad hoc Intruder alarm monitoring & maintenance in empty, closed, and operational buildings as required by the Council to the Corporate Estate premises. Types of buildings are as follows:
• Administration sites
• Children centres
• Adult Centres
• Public Libraries
• Schools
• Empty sites
• Park Buildings
During the contract period there will be requirements for the Service Provider to provide some or all the services listed below:
• Provide a core hours reactive and planned repair service to alarms across the estate.
• Provide a response to the councils’ Out-Of-Hours (OOH) key holding provider who may have alarm response centre (ARC) call outs for alarm faults and will require remote resetting in the first attempt or attendance to reset.
• Quotation for works and equipment.
• Adjust, move, or re-design equipment layout according to refurbishment or
new layout.
• Provide fire cable links to the alarm signal device.
• Collection of keys and unlocking and locking of the premise to access alarm.
• Annual Survey of systems.
• 2 Maintenance visits per year.
• Upkeep of Asset data.
• Incident reporting.
• Fire Alarm Testing reports.
• General alarm activity reports on individual or groups of sites.
two.2.5) Award criteria
Price is not the only award criterion and all criteria are stated only in the procurement documents
two.2.7) Duration of the contract, framework agreement or dynamic purchasing system
Duration in months
40
This contract is subject to renewal
No
two.2.10) Information about variants
Variants will be accepted: No
two.2.11) Information about options
Options: No
two.2.13) Information about European Union Funds
The procurement is related to a project and/or programme financed by European Union funds: No
two.2) Description
two.2.1) Title
Crowd Management and Outdoor Event Management
Lot No
4
two.2.2) Additional CPV code(s)
- 79713000 - Guard services
- 79715000 - Patrol services
two.2.3) Place of performance
NUTS codes
- UKI4 - Inner London – East
two.2.4) Description of the procurement
The Service will be limited to the London Borough of Tower Hamlets organised events only and shall not be extended to other events taking place within the borough, which are not organised by the Council.
The Council organises a number of regular events each year; however, the Council is unable to guarantee a minimum number of events or level of work as all events are subject to confirmation. The scale and range of events that require services will vary and may range from an event for a planned attendance of 90,000 through to door supervision for private event hires in Council owned venues.
We are seeking bids from Suppliers that can demonstrate that they have a high level of professionalism and competency in relation to specialist Crowd Management services for large-scale outdoor events.
two.2.5) Award criteria
Price is not the only award criterion and all criteria are stated only in the procurement documents
two.2.7) Duration of the contract, framework agreement or dynamic purchasing system
Duration in months
48
This contract is subject to renewal
No
two.2.10) Information about variants
Variants will be accepted: No
two.2.11) Information about options
Options: No
two.2.13) Information about European Union Funds
The procurement is related to a project and/or programme financed by European Union funds: No
Section four. Procedure
four.1) Description
four.1.1) Type of procedure
Restricted procedure
four.1.3) Information about a framework agreement or a dynamic purchasing system
The procurement involves the establishment of a framework agreement
Framework agreement with several operators
In the case of framework agreements, provide justification for any duration exceeding 4 years:
four.1.8) Information about the Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement: Yes
four.2) Administrative information
four.2.2) Time limit for receipt of tenders or requests to participate
Date
24 October 2022
Local time
12:00pm
four.2.4) Languages in which tenders or requests to participate may be submitted
English
Section six. Complementary information
six.1) Information about recurrence
This is a recurrent procurement: No
six.4) Procedures for review
six.4.1) Review body
London Borough of Tower Hamlets
London
Country
United Kingdom