Scope
Description
The London Borough of Sutton (Sutton Council) is seeking suitably qualified organisations for the provision of a Parking Enforcement & Operations service including:
On-street and off street Civil Parking Enforcement (CPE) including all resourcing, equipment and associated services including provision of software/system, hosting and secure online payment processing
Review of moving traffic and bus lane contravention clips to generate evidence packs, using existing review software, for processing to the enforcement system.
Provision of printing and posting service for statutory notices served through the statutory enforcement process for parking, moving traffic and bus lane contraventions.
Provision of software/system for the administration of parking permit applications, renewals, visitor vouchers, and dispensations and school street exemptions and related secure online payments processing.
Processing applications for, implementation and removal of parking bay suspensions.
Customer Services related to CPE and services provided, including triaging and responding to enforcement requests from the Council and members of the public
Blue Badge misuse monitoring and reporting.
Operation and maintenance of parking equipment
Operation of the off-street parking assets, including provision of staff for the operation of multi-storey and surface car parks
Cash collection, counting and banking
Any other associated services required to facilitate the delivery of the contract.
The main objectives of this contract are to ensure:
Compliance with the parking regulations to facilitate the free flow of traffic in accordance with traffic management principles and requirements.
Equity in the use of the limited space available for on street parking by providing a visible on-street enforcement presence and carrying out enforcement against contraventions as and when they occur
Orderly management of off-street parking spaces within the Council surface and Multi-storey car parks in accordance with the Off Street Parking Places Orders.
Technology systems are in place to assist the management of enforcement and permit processing and improve the customer experience
The contract will be for a period of five (5) years with the option to extend the contract for a further five (5) years, at the sole discretion of Sutton Council.
**Please note that this is not a tender notice and at this stage the tender documents are not available. This notice is a pipeline notice published under section 93 of the Procurement Act 2023 with the intention of advising interested suppliers of a future procurement**
Total value (estimated)
- £20,000,000 excluding VAT
- £24,000,000 including VAT
Contract dates (estimated)
- 1 October 2026 to 30 September 2031
- Possible extension to 30 September 2036
- 10 years
Main category
Services
CPV classifications
- 60000000 - Transport services (excl. Waste transport)
- 63712400 - Parking services
Contract locations
- UKI63 - Merton, Kingston upon Thames and Sutton
Participation
Particular suitability
Small and medium-sized enterprises (SME)
Submission
Publication date of tender notice (estimated)
15 August 2025
Procedure
Procedure type
Open procedure
Above or below total value threshold
Above or equal to threshold
Contracting authority
London Borough of Sutton
- Public Procurement Organisation Number: PJMC-1445-VCVG
Civic Offices, St Nicholas Way
Sutton
SM1 1EA
United Kingdom
Region: UKI63 - Merton, Kingston upon Thames and Sutton
Organisation type: Public authority - sub-central government