Section one: Contracting authority
one.1) Name and addresses
NHS South East London Integrated Care Board
Southwark Coucil 160 Tooley Street
London
SE1 2QH
Contact
Kieran James Paterson
Country
United Kingdom
Region code
UKI44 - Lewisham and Southwark
Internet address(es)
Main address
https://www.selondonics.org/icb
Buyer's address
https://www.selondonics.org/icb
one.3) Communication
Additional information can be obtained from the above-mentioned address
Electronic communication requires the use of tools and devices that are not generally available. Unrestricted and full direct access to these tools and devices is possible, free of charge, at
https://health-family.force.com/s/Welcome
one.4) Type of the contracting authority
Body governed by public law
one.5) Main activity
Health
Section two: Object
two.1) Scope of the procurement
two.1.1) Title
PRJ1320 South East London 111 Integrated Urgent Care Service
two.1.2) Main CPV code
- 85100000 - Health services
two.1.3) Type of contract
Services
two.1.4) Short description
The South East London Integrated Care Board (SEL ICB) has started the discovery phase of designing a new 111 model of care for our residents. Our current 111 Integrated Urgent Care (111 IUC) service contract is due to expire in March of 2026. Given the drastic changes during and after the Covid-19 pandemic to 111 services, SEL ICB is working to develop a new model that takes into account the other key transformational deliverables across our sector, including the:
- Fuller Stocktake Report,
- Delivery Plan for Recovering Access to Primary Care,
- Delivery Plan for Recovering Urgent and Emergency Care Services,
- Enhanced Access to General Practice, and
NHS Long Term Plan
We are reaching out to 111 IUC providers to better understand your views of 111 in general; and to also understand what directly impacts your organisation’s decision to bid for potential new services.
This survey is anonymous. We are looking for candidate responses to support us in transforming 111 for the future and appreciate your time in completing the survey:
https://letstalkhealthandcareselondon.org/embeds/projects/27033/survey-tools/27979
Please feel free to also forward this survey to other people in your organisation who might be interested in providing information.
two.1.6) Information about lots
This contract is divided into lots: No
two.2) Description
two.2.3) Place of performance
NUTS codes
- UKI - London
Main site or place of performance
London
two.2.4) Description of the procurement
The South East London Integrated Care Board (SEL ICB) has started the discovery phase of designing a new 111 model of care for our residents. Our current 111 Integrated Urgent Care (111 IUC) service contract is due to expire in March of 2026. Given the drastic changes during and after the Covid-19 pandemic to 111 services, SEL ICB is working to develop a new model that takes into account the other key transformational deliverables across our sector, including the:
- Fuller Stocktake Report,
- Delivery Plan for Recovering Access to Primary Care,
- Delivery Plan for Recovering Urgent and Emergency Care Services,
- Enhanced Access to General Practice, and
NHS Long Term Plan
We are reaching out to 111 IUC providers to better understand your views of 111 in general; and to also understand what directly impacts your organisation’s decision to bid for potential new services.
This survey is anonymous. We are looking for candidate responses to support us in transforming 111 for the future and appreciate your time in completing the survey:
https://letstalkhealthandcareselondon.org/embeds/projects/27033/survey-tools/27979
Please feel free to also forward this survey to other people in your organisation who might be interested in providing information.
two.2.14) Additional information
This is an early Market Engagement opportunity for the named future procurement, not an 'Expression of Interest' Stage.
two.3) Estimated date of publication of contract notice
1 April 2026
Section four. Procedure
four.1) Description
four.1.8) Information about the Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement: Yes