Section one: Contracting entity
one.1) Name and addresses
United Utilities Water Limited
Lingley Mere Business Park
Warrington
WA5 3LP
Contact
Neil Gray
Telephone
+44 835596910
Country
United Kingdom
NUTS code
UKD - North West (England)
National registration number
02366678
Internet address(es)
Main address
http://www.unitedutilities.com
Buyer's address
https://uk.eu-supply.com/ctm/Company/CompanyInformation/Index/43984
one.3) Communication
Additional information can be obtained from the above-mentioned address
one.6) Main activity
Water
Section two: Object
two.1) Scope of the procurement
two.1.1) Title
PRO004262-Services-Framework-Revenue Assurance Activities
Reference number
PRO004262
two.1.2) Main CPV code
- 72314000 - Data collection and collation services
two.1.3) Type of contract
Services
two.1.4) Short description
The Scope of this proposed service framework is to provide revenue assurance services. Working with the team at UU you will be responsible for providing data services and solutions that will facilitate industry leading billing and data integrity processes for the management of UU customer accounts. The successful delivery partner will be required to demonstrate proven experience in data led decisions utilising multiple data sources including Credit Reference Agencies data and provide evidence of continuous improvement and innovation using industry leading techniques to assure the data provided and maximise client benefit.
two.1.6) Information about lots
This contract is divided into lots: No
two.2) Description
two.2.2) Additional CPV code(s)
- 72314000 - Data collection and collation services
two.2.3) Place of performance
NUTS codes
- UKD - North West (England)
two.2.4) Description of the procurement
United Utilities is currently reviewing their strategy for the Revenue Assurance Activities. By undertaking pre market research, the Company can then evaluate the current market capability and identify whether it is commercially viable to put in place multi supplier and multi lot arrangements if market capabilities vary.
The scope of the delivery of this service will include but is not limited to the following areas;
• Missing meters
• Cleanse and Append
• Residency Validation
• GAP sites
• VOID management
• Properties with zero consumption
• System anomaly management
• Mover alerts and early insight on home movers
• Ad hoc projects pertaining to integrity of billing data and revenue assurance
two.2.14) Additional information
This PIN is a request for information only at this stage. A future procurement is planned and we currently estimate a Contract Notice will be published in March 2022.
two.3) Estimated date of publication of contract notice
8 March 2022
Section four. Procedure
four.1) Description
four.1.8) Information about the Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement: No
Section six. Complementary information
six.3) Additional information
Instructions for response can be found by selecting event ID 46493 from the list of events found at the link below:
https://uk.eu-supply.com/ctm/supplier/publictenders?B=UNITEDUTILITIES
If you are not registered on Mercell EU Supply, please refer to the New Supplier Registration guide which has been uploaded onto the event. Respondents are asked to complete and return the response sheet and direct all questions via Mercell EU Supply.
Response deadline (UK time): 29/10/2021 17:00