Contract

Contract for a Housing and Health Single Point of Contact Service

  • Oxfordshire County Council

F03: Contract award notice

Notice identifier: 2023/S 000-025185

Procurement identifier (OCID): ocds-h6vhtk-03c551

Published 25 August 2023, 4:50pm



Section one: Contracting authority

one.1) Name and addresses

Oxfordshire County Council

3rd Floor, County Hall

Oxford

OX1 1ND

Contact

Mr Alex White

Email

Alex.White@oxfordshire.gov.uk

Telephone

+44 7554339176

Country

United Kingdom

Region code

UKJ14 - Oxfordshire

Internet address(es)

Main address

http://www.oxfordshire.gov.uk

Buyer's address

http://www.oxfordshire.gov.uk

one.4) Type of the contracting authority

Regional or local authority

one.5) Main activity

General public services


Section two: Object

two.1) Scope of the procurement

two.1.1) Title

Contract for a Housing and Health Single Point of Contact Service

Reference number

DN667124

two.1.2) Main CPV code

  • 85100000 - Health services

two.1.3) Type of contract

Services

two.1.4) Short description

The subject matter of this contract relates to the delivery of services which are listed in Schedule 3 of the Public Contract Regulations.

Oxfordshire County Council have awarded a contract to deliver a Housing and Health Single Point of Contact Service, a telephone advice service providing energy efficiency advice in the home and providing support and advice in the home through home visits. The service is integral to improving the health outcomes of populations and reducing inequalities through the provision of quality homes.

By providing energy efficiency advice and wider support related to cold damp homes, the service will address housing related health inequalities and the needs of people with respiratory and cardiovascular disease or other long term conditions. It is a partnership service which has been developed through discussions with the District and City Councils, adult and children’s social care and the NHS. Evaluation of the service has been carried out to capture the views and preferences of residents and those who use the service.

The service will offer a telephone support service, to assess the energy, housing and health and wellbeing needs of individual residents. It will provide home visits to those with more complex needs to make those same assessments of need. The service will be responsive to the changing funding landscape to increase, and decrease, capacity to deliver telephone and home visit support to Oxfordshire residents.

This outreach service will offer an integrated, holistic assessment of an individual’s housing needs to help achieve safer, healthier housing conditions, by referring and signposting to energy efficiency schemes eg grants and loans, including support with energy bills, to support for other social and health problems, and to promote independent living. A holistic assessment via a home visit can better identify a range of problems and also enable people to access relevant support services.

The Contract period is 2 years and 3 months (27 months), with an option for the Council to extend the Contract period by a further 2 years (24 months). The Contract commenced on 29 July 2023 with service delivery due to commence on 29 October 2023.

two.1.6) Information about lots

This contract is divided into lots: No

two.1.7) Total value of the procurement (excluding VAT)

Lowest offer: £260,000 / Highest offer: £1,500,000 taken into consideration

two.2) Description

two.2.3) Place of performance

NUTS codes
  • UKJ14 - Oxfordshire

two.2.4) Description of the procurement

The subject matter of this process relates to the delivery of services which are listed in Schedule 3 of the Public Contract Regulations.

Oxfordshire County Council have awarded a contract to deliver a Housing and Health Single Point of Contact Service, a telephone advice service providing energy efficiency advice in the home and providing support and advice in the home through home visits. The service is integral to improving the health outcomes of populations and reducing inequalities through the provision of quality homes.

By providing energy efficiency advice and wider support related to cold damp homes, the service will address housing related health inequalities and the needs of people with respiratory and cardiovascular disease or other long term conditions. It is a partnership service which has been developed through discussions with the District and City Councils, adult and children’s social care and the NHS. Evaluation of the service has been carried out to capture the views and preferences of residents and those who use the service.

The service will offer a telephone support service, to assess the energy, housing and health and wellbeing needs of individual residents. It will provide home visits to those with more complex needs to make those same assessments of need. The service will be responsive to the changing funding landscape to increase, and decrease, capacity to deliver telephone and home visit support to Oxfordshire residents.

This outreach service will offer an integrated, holistic assessment of an individual’s housing needs to help achieve safer, healthier housing conditions, by referring and signposting to energy efficiency schemes eg grants and loans, including support with energy bills, to support for other social and health problems, and to promote independent living. A holistic assessment via a home visit can better identify a range of problems and also enable people to access relevant support services.

The contract will provide the Council with a minimum of 900 telephone assessments and 250 home visits per annum. The Council may choose to increase its spending under the contract through the additional services element of the contract to a maximum of £375,000 per annum. Further information on the contract options is contained in section II 2.11

The Contract period is 2 years and 3 months (27 months), with an option for the Council to extend the Contract period by a further 2 years (24 months). The Contract commenced on 29 July 2023 with service delivery due to commence on 29 October 2023.

two.2.5) Award criteria

Quality criterion - Name: Social Value / Weighting: 16

Quality criterion - Name: Quality / Weighting: 79

Price - Weighting: 5

two.2.11) Information about options

Options: Yes

Description of options

The contract contains an option to extend the contract period by up to a further 24 months.

The contract also contains options for the Council to commission further telephone assessments and home visits. Additionally, the Council may commission developmental service elements through the contract life, such as Remote (video) assessments, Face to face publicity events, as well as Administration of small measures and other grants as well as applying for these. The Council may commission these services via an options uptake notice up to a maximum value of £375,000 per annum.

two.2.13) Information about European Union Funds

The procurement is related to a project and/or programme financed by European Union funds: No


Section four. Procedure

four.1) Description

four.1.1) Type of procedure

Open procedure

four.1.8) Information about the Government Procurement Agreement (GPA)

The procurement is covered by the Government Procurement Agreement: Yes

four.2) Administrative information

four.2.1) Previous publication concerning this procedure

Notice number: 2023/S 000-012383


Section five. Award of contract

A contract/lot is awarded: Yes

five.2) Award of contract

five.2.1) Date of conclusion of the contract

28 July 2023

five.2.2) Information about tenders

Number of tenders received: 1

Number of tenders received from SMEs: 0

Number of tenders received from tenderers from other EU Member States: 0

Number of tenders received from tenderers from non-EU Member States: 0

Number of tenders received by electronic means: 1

The contract has been awarded to a group of economic operators: No

five.2.3) Name and address of the contractor

The National Energy Foundation

Suite 2.15, Challenge House, Sherwood Drive,

Bletchley

MK3 6DP

Country

United Kingdom

NUTS code
  • UKJ1 - Berkshire, Buckinghamshire and Oxfordshire
The contractor is an SME

No

five.2.4) Information on value of contract/lot (excluding VAT)

Lowest offer: £260,000 / Highest offer: £1,500,000 taken into consideration


Section six. Complementary information

six.4) Procedures for review

six.4.1) Review body

High Court (Royal Courts of Justice)

Strand

London

WC2A 2LL

Country

United Kingdom