Section one: Contracting entity
one.1) Name and addresses
FIRST RAIL HOLDINGS LIMITED
4th Floor Capital House,25 Chapel Street
LONDON
NW15DH
Contact
Rachel Crockford
FRH-procurement.indirects@firstrail.com
Telephone
+44 7583102659
Country
United Kingdom
NUTS code
UKI32 - Westminster
Internet address(es)
Main address
http://redirect.transaxions.com/events/ost6U
one.3) Communication
Access to the procurement documents is restricted. Further information can be obtained at
http://redirect.transaxions.com/events/ost6U
Additional information can be obtained from the above-mentioned address
Tenders or requests to participate must be submitted electronically via
http://redirect.transaxions.com/events/ost6U
one.6) Main activity
Railway services
Section two: Object
two.1) Scope of the procurement
two.1.1) Title
Provision of Customer Loyalty Services
Reference number
FX407
two.1.2) Main CPV code
- 79342321 - Customer-loyalty programme
two.1.3) Type of contract
Services
two.1.4) Short description
Seeking expression of interests for the provision of customer loyalty services to select First Rail Holdings Companies, including Avanti West Coast (AWC), Greater Western Railway (GWR), South Western Railway (SWR) andFirst TransPennine Express Limited
two.1.5) Estimated total value
Value excluding VAT: £8,000,000
two.1.6) Information about lots
This contract is divided into lots: Yes
Tenders may be submitted for all lots
two.2) Description
two.2.1) Title
Customer Loyalty Services - Avanti West Coast
Lot No
1
two.2.2) Additional CPV code(s)
- 79342321 - Customer-loyalty programme
two.2.3) Place of performance
NUTS codes
- UK - United Kingdom
two.2.4) Description of the procurement
Provision of customer loyalty services to Avanti West Coast
two.2.5) Award criteria
Price is not the only award criterion and all criteria are stated only in the procurement documents
two.2.6) Estimated value
Value excluding VAT: £3,600,000
two.2.7) Duration of the contract, framework agreement or dynamic purchasing system
Duration in months
24
This contract is subject to renewal
Yes
Description of renewals
There will be an option to extend for a period of up to two years in total
two.2.10) Information about variants
Variants will be accepted: No
two.2.11) Information about options
Options: No
two.2) Description
two.2.1) Title
Customer loyalty services - Greater Western Railway
Lot No
2
two.2.2) Additional CPV code(s)
- 79342321 - Customer-loyalty programme
two.2.3) Place of performance
NUTS codes
- UK - United Kingdom
two.2.4) Description of the procurement
Provision of customer loyalty services for Greater Western Railway
two.2.5) Award criteria
Price is not the only award criterion and all criteria are stated only in the procurement documents
two.2.6) Estimated value
Value excluding VAT: £3,200,000
two.2.7) Duration of the contract, framework agreement or dynamic purchasing system
Duration in months
24
This contract is subject to renewal
Yes
Description of renewals
There will be an option to extend for a period of up to two years in total
two.2.10) Information about variants
Variants will be accepted: No
two.2.11) Information about options
Options: No
two.2) Description
two.2.1) Title
Customer loyalty services - South Western Railway
Lot No
3
two.2.2) Additional CPV code(s)
- 79342321 - Customer-loyalty programme
two.2.3) Place of performance
NUTS codes
- UK - United Kingdom
two.2.4) Description of the procurement
Provision of customer loyalty services for SWR
two.2.5) Award criteria
Price is not the only award criterion and all criteria are stated only in the procurement documents
two.2.6) Estimated value
Value excluding VAT: £730,000
two.2.7) Duration of the contract, framework agreement or dynamic purchasing system
Duration in months
24
This contract is subject to renewal
Yes
Description of renewals
There will be an option to extend up to the period of 2 years in total
two.2.10) Information about variants
Variants will be accepted: No
two.2.11) Information about options
Options: No
two.2) Description
two.2.1) Title
Customer loyalty services - TransPennine Express
Lot No
4
two.2.2) Additional CPV code(s)
- 79342321 - Customer-loyalty programme
two.2.3) Place of performance
NUTS codes
- UK - United Kingdom
two.2.4) Description of the procurement
Provision of customer loyalty services to TPE
two.2.5) Award criteria
Price is not the only award criterion and all criteria are stated only in the procurement documents
two.2.6) Estimated value
Value excluding VAT: £600,000
two.2.7) Duration of the contract, framework agreement or dynamic purchasing system
Duration in months
24
This contract is subject to renewal
Yes
Description of renewals
There will be an option to extend for a period of up to 2 years in total
two.2.10) Information about variants
Variants will be accepted: No
two.2.11) Information about options
Options: No
Section four. Procedure
four.1) Description
four.1.1) Type of procedure
Negotiated procedure with prior call for competition
four.1.8) Information about the Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement: No
four.2) Administrative information
four.2.2) Time limit for receipt of tenders or requests to participate
Date
13 October 2021
Local time
12:00pm
four.2.3) Estimated date of dispatch of invitations to tender or to participate to selected candidates
15 October 2021
four.2.4) Languages in which tenders or requests to participate may be submitted
English
four.2.6) Minimum time frame during which the tenderer must maintain the tender
Duration in months: 6 (from the date stated for receipt of tender)
Section six. Complementary information
six.1) Information about recurrence
This is a recurrent procurement: No
six.4) Procedures for review
six.4.1) Review body
First Rail Holdings Limited
London
Country
United Kingdom