Section one: Contracting entity
one.1) Name and addresses
FIRST RAIL HOLDINGS LIMITED
4th Floor Capital House,25 Chapel Street
LONDON
NW15DH
Contact
Rachel Crockford
FRH-procurement.indirects@firstrail.com
Telephone
+44 7583102659
Country
United Kingdom
NUTS code
UKI32 - Westminster
Internet address(es)
Main address
one.6) Main activity
Railway services
Section two: Object
two.1) Scope of the procurement
two.1.1) Title
Provision of Customer Loyalty Services
two.1.2) Main CPV code
- 79342321 - Customer-loyalty programme
two.1.3) Type of contract
Services
two.1.4) Short description
Provision of Customer Loyalty services to First operators AWC, GWR, SWR and TPE
two.1.6) Information about lots
This contract is divided into lots: Yes
two.2) Description
two.2.1) Title
Provision of customer loyalty services for AWC
Lot No
1
two.2.2) Additional CPV code(s)
- 79342321 - Customer-loyalty programme
two.2.3) Place of performance
NUTS codes
- UK - United Kingdom
two.2.4) Description of the procurement
Provision of customer loyalty services for Avanti West Coast
two.2.11) Information about options
Options: No
two.2) Description
two.2.1) Title
Provision of customer loyalty services for GWR
Lot No
2
two.2.2) Additional CPV code(s)
- 79342321 - Customer-loyalty programme
two.2.3) Place of performance
NUTS codes
- UK - United Kingdom
two.2.4) Description of the procurement
Provision of customer loyalty services for Great Western Railway
two.2.11) Information about options
Options: No
two.2) Description
two.2.1) Title
Customer loyalty services - SWR
Lot No
3
two.2.2) Additional CPV code(s)
- 79342321 - Customer-loyalty programme
two.2.3) Place of performance
NUTS codes
- UK - United Kingdom
two.2.4) Description of the procurement
Provision of customer loyalty services for South Western Railway
two.2.11) Information about options
Options: No
two.2) Description
two.2.1) Title
Customer Loyalty - TPE
Lot No
4
two.2.2) Additional CPV code(s)
- 79342321 - Customer-loyalty programme
two.2.3) Place of performance
NUTS codes
- UK - United Kingdom
two.2.4) Description of the procurement
provision of customer loyalty services for TransPennine Express
two.2.11) Information about options
Options: No
Section four. Procedure
four.1) Description
four.1.1) Type of procedure
Negotiated procedure with prior call for competition
four.1.8) Information about the Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement: No
four.2) Administrative information
four.2.1) Previous publication concerning this procedure
Notice number: 2021/S 000-025164
Section five. Award of contract
A contract/lot is awarded: No
five.1) Information on non-award
The contract/lot is not awarded
Other reasons (discontinuation of procedure)
Section five. Award of contract
A contract/lot is awarded: No
five.1) Information on non-award
The contract/lot is not awarded
Other reasons (discontinuation of procedure)
Section five. Award of contract
A contract/lot is awarded: No
five.1) Information on non-award
The contract/lot is not awarded
Other reasons (discontinuation of procedure)
Section five. Award of contract
A contract/lot is awarded: No
five.1) Information on non-award
The contract/lot is not awarded
Other reasons (discontinuation of procedure)
Section six. Complementary information
six.4) Procedures for review
six.4.1) Review body
First Rail Holdings Limited
London
Country
United Kingdom