Section one: Contracting authority
one.1) Name and addresses
Stoke-on-Trent City Council
Civic Centre, Glebe Street
Stoke-on-Trent
ST4 1HH
Contact
Miss Agnes Ashun
Telephone
+44 1782237651
Country
United Kingdom
Region code
UKG23 - Stoke-on-Trent
Internet address(es)
Main address
Buyer's address
one.3) Communication
The procurement documents are available for unrestricted and full direct access, free of charge, at
https://procontract.due-north.com/Advert/Index?advertId=10364f5b-9c2a-ed11-8119-005056b64545
Additional information can be obtained from the above-mentioned address
Tenders or requests to participate must be submitted electronically via
https://procontract.due-north.com/Advert/Index?advertId=10364f5b-9c2a-ed11-8119-005056b64545
one.4) Type of the contracting authority
Regional or local authority
one.5) Main activity
General public services
Section two: Object
two.1) Scope of the procurement
two.1.1) Title
Citywide Advice Service (HDG/2022/196)
Reference number
DN622319
two.1.2) Main CPV code
- 85300000 - Social work and related services
two.1.3) Type of contract
Services
two.1.4) Short description
Tenders are invited from interested parties for a Citywide Advice Service.
Stoke-on-Trent City Council is seeking a provider of an independent Citywide Advice Service. The Council requires the Provider to deliver a flexible and responsive Service delivering a range of activities including: Generalist Information and Advice; Independent Housing Advice; Debt and Money Advice and Welfare Benefits Advice. The Service will help to supply information and support opportunities for vulnerable people in the city, enabling individuals to make informed decisions around a range of issues such as managing their finances, maximising income opportunities, uptake of benefits for those who are eligible and reducing overall debt and issues that may impact on their housing or living conditions. This contract falls under the Public Contract Regulations 2015 Light Touch Regime (LTR) - Regulations 74 to 77. As such, the City Council will place an advert in Find a Tender Service (FTS), publish an award notice and comply with the principles of transparency and equal treatment. Further information and access to documents can be found at : https://procontract.due-north.com/Advert/Index?advertId=10364f5b-9c2a-ed11-8119-005056b64545
two.1.5) Estimated total value
Value excluding VAT: £1,814,500
two.1.6) Information about lots
This contract is divided into lots: No
two.2) Description
two.2.2) Additional CPV code(s)
- 75110000 - General public services
- 79140000 - Legal advisory and information services
- 75310000 - Benefit services
two.2.3) Place of performance
NUTS codes
- UKG23 - Stoke-on-Trent
two.2.4) Description of the procurement
The Council requires the Provider to deliver a flexible and responsive Service delivering a range of activities including: Generalist Information and Advice; Independent Housing Advice; Debt and Money Advice and Welfare Benefits Advice. The Service will help to supply information and support opportunities for vulnerable people in the city, enabling individuals to make informed decisions around a range of issues such as managing their finances, maximising income opportunities, uptake of benefits for those who are eligible and reducing overall debt and issues that may impact on their housing or living conditions. This contract falls under the Public Contract Regulations 2015 Light Touch Regime (LTR) - Regulations 74 to 77. As such, the City Council will place an advert in Find a Tender Service (FTS), publish an award notice and comply with the principles of transparency and equal treatment.
two.2.5) Award criteria
Quality criterion - Name: Proposed delivery of Service / Weighting: 25
Quality criterion - Name: Customer access to Service / Weighting: 15
Quality criterion - Name: Staffing / Weighting: 10
Quality criterion - Name: Mobilisation Plan / Weighting: 5
Quality criterion - Name: Reporting format for Key Performance Indicators and Outcomes / Weighting: 5
Quality criterion - Name: Innovation and Added Value / Weighting: 5
Quality criterion - Name: Social Value / Weighting: 5
Price - Weighting: 30
two.2.7) Duration of the contract, framework agreement or dynamic purchasing system
Duration in months
60
This contract is subject to renewal
No
two.2.10) Information about variants
Variants will be accepted: No
two.2.11) Information about options
Options: No
two.2.13) Information about European Union Funds
The procurement is related to a project and/or programme financed by European Union funds: No
Section four. Procedure
four.1) Description
four.1.1) Type of procedure
Open procedure
four.1.8) Information about the Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement: No
four.2) Administrative information
four.2.2) Time limit for receipt of tenders or requests to participate
Date
10 October 2022
Local time
12:00pm
four.2.4) Languages in which tenders or requests to participate may be submitted
English
four.2.7) Conditions for opening of tenders
Date
10 October 2022
Local time
4:00pm
Section six. Complementary information
six.1) Information about recurrence
This is a recurrent procurement: No
six.4) Procedures for review
six.4.1) Review body
Stoke-on-Trent City Council
Civic Centre, Glebe Street
Stoke-on-Trent
ST4 1HH
Country
United Kingdom