Section one: Contracting authority
one.1) Name and addresses
Stoke-on-Trent City Council
Civic Centre, Glebe Street
Stoke-on-Trent
ST4 1HH
Contact
Miss Agnes Ashun
Telephone
+44 1782237651
Country
United Kingdom
Region code
UKG23 - Stoke-on-Trent
Internet address(es)
Main address
Buyer's address
one.4) Type of the contracting authority
Regional or local authority
one.5) Main activity
General public services
Section two: Object
two.1) Scope of the procurement
two.1.1) Title
Citywide Advice Service (HDG/2022/196)
Reference number
DN622319
two.1.2) Main CPV code
- 85300000 - Social work and related services
two.1.3) Type of contract
Services
two.1.4) Short description
Citywide Advice Service delivering a range of activities including: Generalist Information and Advice; Independent Housing Advice; Debt and Money Advice and Welfare Benefits Advice. The Service will help to supply information and support opportunities for vulnerable people in the city, enabling
individuals to make informed decisions around a range of issues such as managing their finances, maximising income opportunities, uptake of benefits for those who are eligible and reducing overall debt and issues that may impact on their housing or living conditions.
two.1.6) Information about lots
This contract is divided into lots: No
two.1.7) Total value of the procurement (excluding VAT)
Value excluding VAT: £1,814,500
two.2) Description
two.2.2) Additional CPV code(s)
- 75110000 - General public services
- 79140000 - Legal advisory and information services
- 75310000 - Benefit services
two.2.3) Place of performance
NUTS codes
- UKG23 - Stoke-on-Trent
two.2.4) Description of the procurement
Citywide Advice Service delivering a range of activities including: Generalist Information and Advice; Independent Housing Advice; Debt and Money Advice and Welfare Benefits Advice. The Service will help to supply information and support opportunities for vulnerable people in the city, enabling
individuals to make informed decisions around a range of issues such as managing their finances, maximising income opportunities, uptake of benefits for those who are eligible and reducing overall debt and issues that may impact on their housing or living conditions.
two.2.5) Award criteria
Quality criterion - Name: Proposed delivery of Service / Weighting: 25
Quality criterion - Name: Customer access to Service / Weighting: 15
Quality criterion - Name: Staffing / Weighting: 10
Quality criterion - Name: Mobilisation Plan / Weighting: 5
Quality criterion - Name: Reporting format for Key Performance Indicators and Outcomes / Weighting: 5
Quality criterion - Name: Innovation and Added Value / Weighting: 5
Quality criterion - Name: Social Value / Weighting: 5
Price - Weighting: 30
two.2.11) Information about options
Options: No
two.2.13) Information about European Union Funds
The procurement is related to a project and/or programme financed by European Union funds: No
Section four. Procedure
four.1) Description
four.1.1) Type of procedure
Open procedure
four.1.8) Information about the Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement: No
four.2) Administrative information
four.2.1) Previous publication concerning this procedure
Notice number: 2022/S 000-024750
Section five. Award of contract
Contract No
HDG/2022/196
A contract/lot is awarded: Yes
five.2) Award of contract
five.2.1) Date of conclusion of the contract
12 January 2023
five.2.2) Information about tenders
Number of tenders received: 1
Number of tenders received from SMEs: 1
Number of tenders received from tenderers from other EU Member States: 0
Number of tenders received from tenderers from non-EU Member States: 1
Number of tenders received by electronic means: 1
The contract has been awarded to a group of economic operators: No
five.2.3) Name and address of the contractor
Staffordshire North & Stoke on Trent Citizens Advice Bureaux
Advice House, Cheapside, Hanley
Stoke-on-Trent
ST1 1HL
Country
United Kingdom
NUTS code
- UKG23 - Stoke-on-Trent
Internet address
The contractor is an SME
Yes
five.2.4) Information on value of contract/lot (excluding VAT)
Total value of the contract/lot: £1,814,500
Section six. Complementary information
six.4) Procedures for review
six.4.1) Review body
Stoke-on-Trent City Council
Civic Centre, Glebe Street
Stoke-on-Trent
ST4 1HH
Country
United Kingdom