Contract

Framework for Additional Processing Capacity for the Council's Assessment & Awards Team based within Transactional and Customer Services

  • Durham County Council

F03: Contract award notice

Notice identifier: 2023/S 000-024621

Procurement identifier (OCID): ocds-h6vhtk-03c1e1

Published 22 August 2023, 12:31pm



Section one: Contracting authority

one.1) Name and addresses

Durham County Council

County Hall

DURHAM

DH15UL

Contact

Guy Aynsley

Email

guy.aynsley@durham.gov.uk

Country

United Kingdom

Region code

UKC14 - Durham CC

Justification for not providing organisation identifier

Not on any register

Internet address(es)

Main address

www.durham.gov.uk

one.4) Type of the contracting authority

Regional or local authority

one.5) Main activity

General public services


Section two: Object

two.1) Scope of the procurement

two.1.1) Title

Framework for Additional Processing Capacity for the Council's Assessment & Awards Team based within Transactional and Customer Services

Reference number

DN666452

two.1.2) Main CPV code

  • 79000000 - Business services: law, marketing, consulting, recruitment, printing and security

two.1.3) Type of contract

Services

two.1.4) Short description

This framework agreement is for the provision of additional processing capacity for the Council's Assessment and Awards Service. The framework will provide offsite processing capacity to enable processing of work packages for Council Tax, Housing Benefit and Council Tax Reduction.

This framework has been divided into the following Lots:

• Lot 1 Council Tax

• Lot 2 Housing Benefit and Council Tax Reduction

Potential suppliers may submit a tender for one Lot or both Lots.

Each Lot will be evaluated and awarded separately.

Each Lot will be evaluated and awarded separately.

The value of 500 000 GBP is an estimated total spend over both lots over the life of the framework including optional extensions.

two.1.6) Information about lots

This contract is divided into lots: Yes

two.1.7) Total value of the procurement (excluding VAT)

Value excluding VAT: £500,000

two.2) Description

two.2.1) Title

Council Tax

Lot No

1

two.2.2) Additional CPV code(s)

  • 79000000 - Business services: law, marketing, consulting, recruitment, printing and security

two.2.3) Place of performance

NUTS codes
  • UKC14 - Durham CC

two.2.4) Description of the procurement

This framework agreement is for the provision of additional processing capacity for the Council's Assessment and Awards Service. The framework will provide offsite processing capacity to enable processing of work packages for Council Tax, Housing Benefit and Council Tax Reduction.

This framework has been divided into the following Lots:

• Lot 1 Council Tax

• Lot 2 Housing Benefit and Council Tax Reduction

Potential suppliers may submit a tender for one Lot or both Lots.

Each Lot will be evaluated and awarded separately.

The value of 500 000 GBP is an estimated total spend over both lots over the life of the framework including optional extensions.

two.2.5) Award criteria

Quality criterion - Name: Previous Experience / Weighting: 15

Quality criterion - Name: Proposed Delivery Personnel / Weighting: 15

Quality criterion - Name: Contract methodology and overview of personnel responsibilities / Weighting: 25

Quality criterion - Name: Social Value / Weighting: 10

Price - Weighting: 35

two.2.11) Information about options

Options: No

two.2.14) Additional information

Contract reference number: DN666452

two.2) Description

two.2.1) Title

Housing Benefit and Council Tax Reduction

Lot No

2

two.2.2) Additional CPV code(s)

  • 79000000 - Business services: law, marketing, consulting, recruitment, printing and security

two.2.3) Place of performance

NUTS codes
  • UKC14 - Durham CC

two.2.4) Description of the procurement

This framework agreement is for the provision of additional processing capacity for the Council's Assessment and Awards Service. The framework will provide offsite processing capacity to enable processing of work packages for Council Tax, Housing Benefit and Council Tax Reduction.

This framework has been divided into the following Lots:

• Lot 1 Council Tax

• Lot 2 Housing Benefit and Council Tax Reduction

Potential suppliers may submit a tender for one Lot or both Lots.

Each Lot will be evaluated and awarded separately.

The value of 500 000 GBP is an estimated total spend over both lots over the life of the framework including optional extensions.

two.2.5) Award criteria

Quality criterion - Name: Previous Experience / Weighting: 15

Quality criterion - Name: Proposed Delivery Personnel / Weighting: 15

Quality criterion - Name: Contract methodology and overview of personnel responsibilities / Weighting: 25

Quality criterion - Name: Social Value / Weighting: 10

Price - Weighting: 35

two.2.11) Information about options

Options: No

two.2.14) Additional information

Contract reference number: DN666452


Section four. Procedure

four.1) Description

four.1.1) Type of procedure

Open procedure

four.1.3) Information about a framework agreement or a dynamic purchasing system

The procurement involves the establishment of a framework agreement

four.1.8) Information about the Government Procurement Agreement (GPA)

The procurement is covered by the Government Procurement Agreement: No

four.2) Administrative information

four.2.1) Previous publication concerning this procedure

Notice number: 2023/S 000-011167


Section five. Award of contract

Contract No

DN666452

Lot No

1

Title

Framework for Additional Processing Capacity for the Council's Assessment & Awards Team based within Transactional and Customer Services

A contract/lot is awarded: Yes

five.2) Award of contract

five.2.1) Date of conclusion of the contract

1 July 2023

five.2.2) Information about tenders

Number of tenders received: 3

Number of tenders received from SMEs: 0

Number of tenders received by electronic means: 3

The contract has been awarded to a group of economic operators: No

five.2.3) Name and address of the contractor

Capita Business Services Limited

65 Gresham Street

London

EC2V 7NQ

Country

United Kingdom

NUTS code
  • UKI - London
Companies House

2299747

The contractor is an SME

No

five.2.4) Information on value of contract/lot (excluding VAT)

Total value of the contract/lot: £500,000


Section five. Award of contract

Contract No

DN666452

Lot No

1

Title

Framework for Additional Processing Capacity for the Council's Assessment & Awards Team based within Transactional and Customer Services

A contract/lot is awarded: Yes

five.2) Award of contract

five.2.1) Date of conclusion of the contract

1 July 2023

five.2.2) Information about tenders

Number of tenders received: 3

Number of tenders received from SMEs: 0

Number of tenders received by electronic means: 3

The contract has been awarded to a group of economic operators: No

five.2.3) Name and address of the contractor

Civica UK Limited

Southbank Central, 30 Stamford Street

London

SE1 9LQ

Country

United Kingdom

NUTS code
  • UKI - London
Companies House

01628868

The contractor is an SME

No

five.2.4) Information on value of contract/lot (excluding VAT)

Total value of the contract/lot: £500,000


Section five. Award of contract

Contract No

DN666452

Lot No

1

Title

Framework for Additional Processing Capacity for the Council's Assessment & Awards Team based within Transactional and Customer Services

A contract/lot is awarded: Yes

five.2) Award of contract

five.2.1) Date of conclusion of the contract

1 July 2023

five.2.2) Information about tenders

Number of tenders received: 3

Number of tenders received from SMEs: 0

Number of tenders received by electronic means: 3

The contract has been awarded to a group of economic operators: No

five.2.3) Name and address of the contractor

NEC Software Solutions UK Limited

BizSpace, 1st Floor, iMex Centre, 575-599Maxted Road

Hemel Hempstead, Hertfordshire

HP2 7DX

Country

United Kingdom

NUTS code
  • UKH23 - Hertfordshire
Companies House

00968498

The contractor is an SME

No

five.2.4) Information on value of contract/lot (excluding VAT)

Total value of the contract/lot: £500,000


Section five. Award of contract

Contract No

DN666452

Lot No

2

Title

Framework for Additional Processing Capacity for the Council's Assessment & Awards Team based within Transactional and Customer Services

A contract/lot is awarded: Yes

five.2) Award of contract

five.2.1) Date of conclusion of the contract

1 July 2023

five.2.2) Information about tenders

Number of tenders received: 3

Number of tenders received from SMEs: 0

Number of tenders received by electronic means: 3

The contract has been awarded to a group of economic operators: No

five.2.3) Name and address of the contractor

Capita Business Services Limited

65 Gresham Street

London

EC2V 7NQ

Country

United Kingdom

NUTS code
  • UKI - London
Companies House

2299747

The contractor is an SME

No

five.2.4) Information on value of contract/lot (excluding VAT)

Total value of the contract/lot: £500,000


Section five. Award of contract

Contract No

DN666452

Lot No

2

Title

Framework for Additional Processing Capacity for the Council's Assessment & Awards Team based within Transactional and Customer Services

A contract/lot is awarded: Yes

five.2) Award of contract

five.2.1) Date of conclusion of the contract

1 July 2023

five.2.2) Information about tenders

Number of tenders received: 3

Number of tenders received from SMEs: 0

Number of tenders received by electronic means: 3

The contract has been awarded to a group of economic operators: No

five.2.3) Name and address of the contractor

Civica UK Limited

Southbank Central, 30 Stamford Street

London

SE1 9LQ

Country

United Kingdom

NUTS code
  • UKI - London
Companies House

01628868

The contractor is an SME

No

five.2.4) Information on value of contract/lot (excluding VAT)

Total value of the contract/lot: £500,000


Section five. Award of contract

Contract No

DN666452

Lot No

2

Title

Framework for Additional Processing Capacity for the Council's Assessment & Awards Team based within Transactional and Customer Services

A contract/lot is awarded: Yes

five.2) Award of contract

five.2.1) Date of conclusion of the contract

1 July 2023

five.2.2) Information about tenders

Number of tenders received: 3

Number of tenders received from SMEs: 0

Number of tenders received by electronic means: 3

The contract has been awarded to a group of economic operators: No

five.2.3) Name and address of the contractor

NEC Software Solutions UK Limited

BizSpace, 1st Floor, iMex Centre, 575-599Maxted Road

Hemel Hempstead, Hertfordshire

HP2 7DX

Country

United Kingdom

NUTS code
  • UKH23 - Hertfordshire
Companies House

00968498

The contractor is an SME

No

five.2.4) Information on value of contract/lot (excluding VAT)

Total value of the contract/lot: £500,000


Section six. Complementary information

six.4) Procedures for review

six.4.1) Review body

The High Court of England and Wales

7 Rolls Buildings, Fetter Lane

London

EC4A 1NL

Email

tcc.issue@hmcts.gsi.gov.uk

Country

United Kingdom

Internet address

https://www.judiciary.uk/