Section one: Contracting authority
one.1) Name and addresses
Durham County Council
County Hall
DURHAM
DH15UL
Contact
Guy Aynsley
Country
United Kingdom
Region code
UKC14 - Durham CC
Justification for not providing organisation identifier
Not on any register
Internet address(es)
Main address
one.4) Type of the contracting authority
Regional or local authority
one.5) Main activity
General public services
Section two: Object
two.1) Scope of the procurement
two.1.1) Title
Framework for Additional Processing Capacity for the Council's Assessment & Awards Team based within Transactional and Customer Services
Reference number
DN666452
two.1.2) Main CPV code
- 79000000 - Business services: law, marketing, consulting, recruitment, printing and security
two.1.3) Type of contract
Services
two.1.4) Short description
This framework agreement is for the provision of additional processing capacity for the Council's Assessment and Awards Service. The framework will provide offsite processing capacity to enable processing of work packages for Council Tax, Housing Benefit and Council Tax Reduction.
This framework has been divided into the following Lots:
• Lot 1 Council Tax
• Lot 2 Housing Benefit and Council Tax Reduction
Potential suppliers may submit a tender for one Lot or both Lots.
Each Lot will be evaluated and awarded separately.
Each Lot will be evaluated and awarded separately.
The value of 500 000 GBP is an estimated total spend over both lots over the life of the framework including optional extensions.
two.1.6) Information about lots
This contract is divided into lots: Yes
two.1.7) Total value of the procurement (excluding VAT)
Value excluding VAT: £500,000
two.2) Description
two.2.1) Title
Council Tax
Lot No
1
two.2.2) Additional CPV code(s)
- 79000000 - Business services: law, marketing, consulting, recruitment, printing and security
two.2.3) Place of performance
NUTS codes
- UKC14 - Durham CC
two.2.4) Description of the procurement
This framework agreement is for the provision of additional processing capacity for the Council's Assessment and Awards Service. The framework will provide offsite processing capacity to enable processing of work packages for Council Tax, Housing Benefit and Council Tax Reduction.
This framework has been divided into the following Lots:
• Lot 1 Council Tax
• Lot 2 Housing Benefit and Council Tax Reduction
Potential suppliers may submit a tender for one Lot or both Lots.
Each Lot will be evaluated and awarded separately.
The value of 500 000 GBP is an estimated total spend over both lots over the life of the framework including optional extensions.
two.2.5) Award criteria
Quality criterion - Name: Previous Experience / Weighting: 15
Quality criterion - Name: Proposed Delivery Personnel / Weighting: 15
Quality criterion - Name: Contract methodology and overview of personnel responsibilities / Weighting: 25
Quality criterion - Name: Social Value / Weighting: 10
Price - Weighting: 35
two.2.11) Information about options
Options: No
two.2.14) Additional information
Contract reference number: DN666452
two.2) Description
two.2.1) Title
Housing Benefit and Council Tax Reduction
Lot No
2
two.2.2) Additional CPV code(s)
- 79000000 - Business services: law, marketing, consulting, recruitment, printing and security
two.2.3) Place of performance
NUTS codes
- UKC14 - Durham CC
two.2.4) Description of the procurement
This framework agreement is for the provision of additional processing capacity for the Council's Assessment and Awards Service. The framework will provide offsite processing capacity to enable processing of work packages for Council Tax, Housing Benefit and Council Tax Reduction.
This framework has been divided into the following Lots:
• Lot 1 Council Tax
• Lot 2 Housing Benefit and Council Tax Reduction
Potential suppliers may submit a tender for one Lot or both Lots.
Each Lot will be evaluated and awarded separately.
The value of 500 000 GBP is an estimated total spend over both lots over the life of the framework including optional extensions.
two.2.5) Award criteria
Quality criterion - Name: Previous Experience / Weighting: 15
Quality criterion - Name: Proposed Delivery Personnel / Weighting: 15
Quality criterion - Name: Contract methodology and overview of personnel responsibilities / Weighting: 25
Quality criterion - Name: Social Value / Weighting: 10
Price - Weighting: 35
two.2.11) Information about options
Options: No
two.2.14) Additional information
Contract reference number: DN666452
Section four. Procedure
four.1) Description
four.1.1) Type of procedure
Open procedure
four.1.3) Information about a framework agreement or a dynamic purchasing system
The procurement involves the establishment of a framework agreement
four.1.8) Information about the Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement: No
four.2) Administrative information
four.2.1) Previous publication concerning this procedure
Notice number: 2023/S 000-011167
Section five. Award of contract
Contract No
DN666452
Lot No
1
Title
Framework for Additional Processing Capacity for the Council's Assessment & Awards Team based within Transactional and Customer Services
A contract/lot is awarded: Yes
five.2) Award of contract
five.2.1) Date of conclusion of the contract
1 July 2023
five.2.2) Information about tenders
Number of tenders received: 3
Number of tenders received from SMEs: 0
Number of tenders received by electronic means: 3
The contract has been awarded to a group of economic operators: No
five.2.3) Name and address of the contractor
Capita Business Services Limited
65 Gresham Street
London
EC2V 7NQ
Country
United Kingdom
NUTS code
- UKI - London
Companies House
2299747
The contractor is an SME
No
five.2.4) Information on value of contract/lot (excluding VAT)
Total value of the contract/lot: £500,000
Section five. Award of contract
Contract No
DN666452
Lot No
1
Title
Framework for Additional Processing Capacity for the Council's Assessment & Awards Team based within Transactional and Customer Services
A contract/lot is awarded: Yes
five.2) Award of contract
five.2.1) Date of conclusion of the contract
1 July 2023
five.2.2) Information about tenders
Number of tenders received: 3
Number of tenders received from SMEs: 0
Number of tenders received by electronic means: 3
The contract has been awarded to a group of economic operators: No
five.2.3) Name and address of the contractor
Civica UK Limited
Southbank Central, 30 Stamford Street
London
SE1 9LQ
Country
United Kingdom
NUTS code
- UKI - London
Companies House
01628868
The contractor is an SME
No
five.2.4) Information on value of contract/lot (excluding VAT)
Total value of the contract/lot: £500,000
Section five. Award of contract
Contract No
DN666452
Lot No
1
Title
Framework for Additional Processing Capacity for the Council's Assessment & Awards Team based within Transactional and Customer Services
A contract/lot is awarded: Yes
five.2) Award of contract
five.2.1) Date of conclusion of the contract
1 July 2023
five.2.2) Information about tenders
Number of tenders received: 3
Number of tenders received from SMEs: 0
Number of tenders received by electronic means: 3
The contract has been awarded to a group of economic operators: No
five.2.3) Name and address of the contractor
NEC Software Solutions UK Limited
BizSpace, 1st Floor, iMex Centre, 575-599Maxted Road
Hemel Hempstead, Hertfordshire
HP2 7DX
Country
United Kingdom
NUTS code
- UKH23 - Hertfordshire
Companies House
00968498
The contractor is an SME
No
five.2.4) Information on value of contract/lot (excluding VAT)
Total value of the contract/lot: £500,000
Section five. Award of contract
Contract No
DN666452
Lot No
2
Title
Framework for Additional Processing Capacity for the Council's Assessment & Awards Team based within Transactional and Customer Services
A contract/lot is awarded: Yes
five.2) Award of contract
five.2.1) Date of conclusion of the contract
1 July 2023
five.2.2) Information about tenders
Number of tenders received: 3
Number of tenders received from SMEs: 0
Number of tenders received by electronic means: 3
The contract has been awarded to a group of economic operators: No
five.2.3) Name and address of the contractor
Capita Business Services Limited
65 Gresham Street
London
EC2V 7NQ
Country
United Kingdom
NUTS code
- UKI - London
Companies House
2299747
The contractor is an SME
No
five.2.4) Information on value of contract/lot (excluding VAT)
Total value of the contract/lot: £500,000
Section five. Award of contract
Contract No
DN666452
Lot No
2
Title
Framework for Additional Processing Capacity for the Council's Assessment & Awards Team based within Transactional and Customer Services
A contract/lot is awarded: Yes
five.2) Award of contract
five.2.1) Date of conclusion of the contract
1 July 2023
five.2.2) Information about tenders
Number of tenders received: 3
Number of tenders received from SMEs: 0
Number of tenders received by electronic means: 3
The contract has been awarded to a group of economic operators: No
five.2.3) Name and address of the contractor
Civica UK Limited
Southbank Central, 30 Stamford Street
London
SE1 9LQ
Country
United Kingdom
NUTS code
- UKI - London
Companies House
01628868
The contractor is an SME
No
five.2.4) Information on value of contract/lot (excluding VAT)
Total value of the contract/lot: £500,000
Section five. Award of contract
Contract No
DN666452
Lot No
2
Title
Framework for Additional Processing Capacity for the Council's Assessment & Awards Team based within Transactional and Customer Services
A contract/lot is awarded: Yes
five.2) Award of contract
five.2.1) Date of conclusion of the contract
1 July 2023
five.2.2) Information about tenders
Number of tenders received: 3
Number of tenders received from SMEs: 0
Number of tenders received by electronic means: 3
The contract has been awarded to a group of economic operators: No
five.2.3) Name and address of the contractor
NEC Software Solutions UK Limited
BizSpace, 1st Floor, iMex Centre, 575-599Maxted Road
Hemel Hempstead, Hertfordshire
HP2 7DX
Country
United Kingdom
NUTS code
- UKH23 - Hertfordshire
Companies House
00968498
The contractor is an SME
No
five.2.4) Information on value of contract/lot (excluding VAT)
Total value of the contract/lot: £500,000
Section six. Complementary information
six.4) Procedures for review
six.4.1) Review body
The High Court of England and Wales
7 Rolls Buildings, Fetter Lane
London
EC4A 1NL
Country
United Kingdom