Section one: Contracting authority
one.1) Name and addresses
Warrington Borough Council
Warrington
WA1 1UH
Contact
Ms Hannah Dearnley
Telephone
+44 1925443500
Country
United Kingdom
Region code
UKD61 - Warrington
Internet address(es)
Main address
Buyer's address
one.4) Type of the contracting authority
Regional or local authority
one.5) Main activity
General public services
Section two: Object
two.1) Scope of the procurement
two.1.1) Title
Provision of SAP Support Services
Reference number
DN611189
two.1.2) Main CPV code
- 72261000 - Software support services
two.1.3) Type of contract
Services
two.1.4) Short description
Warrington Borough Council requires support services for its SAP software and estate from a
SAP PartnerEdge Partner who can demonstrate a proven capability of support for the
software.
two.1.6) Information about lots
This contract is divided into lots: No
two.1.7) Total value of the procurement (excluding VAT)
Lowest offer: £230,000 / Highest offer: £900,000 taken into consideration
two.2) Description
two.2.3) Place of performance
NUTS codes
- UKD61 - Warrington
two.2.4) Description of the procurement
Warrington Borough Council requires support services for its SAP software and estate from a
SAP PartnerEdge Partner who can demonstrate a proven capability of support for the
software.
The Contract will have an initial term of 25 months with the option to extend for 2 x 12 month
periods at the discretion of the Council. The initial term includes a 1 month on-boarding/
transition process. The Service shall be fully operational from 01 October 2022.
The Council’s internal SAP Support Team provide first level technical and SAP support.
Incidents and change requests that cannot be resolved internally shall be escalated to the
SAP support services provider’s service desk for investigation and resolution.
two.2.5) Award criteria
Quality criterion - Name: Quality / Weighting: 45
Price - Weighting: 55
two.2.11) Information about options
Options: No
two.2.13) Information about European Union Funds
The procurement is related to a project and/or programme financed by European Union funds: No
Section four. Procedure
four.1) Description
four.1.1) Type of procedure
Open procedure
four.1.8) Information about the Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement: No
four.2) Administrative information
four.2.1) Previous publication concerning this procedure
Notice number: 2022/S 000-012499
Section five. Award of contract
Contract No
DN611189
A contract/lot is awarded: Yes
five.2) Award of contract
five.2.1) Date of conclusion of the contract
1 September 2022
five.2.2) Information about tenders
Number of tenders received: 4
Number of tenders received from SMEs: 4
Number of tenders received from tenderers from other EU Member States: 0
Number of tenders received from tenderers from non-EU Member States: 0
Number of tenders received by electronic means: 4
The contract has been awarded to a group of economic operators: No
five.2.3) Name and address of the contractor
AG Consultancy & Apps Ltd
9 Cedar Court, Birchington Road
Windsor
SL4 3QA
Country
United Kingdom
NUTS code
- UKD61 - Warrington
The contractor is an SME
Yes
five.2.4) Information on value of contract/lot (excluding VAT)
Lowest offer: £230,000 / Highest offer: £900,000 taken into consideration
Section six. Complementary information
six.4) Procedures for review
six.4.1) Review body
Warrington Borough Council
Warrington
WA1 1UH
Country
United Kingdom