Section one: Contracting authority
one.1) Name and addresses
Stoke-on-Trent City Council
Civic Centre, Glebe Street
Stoke-on-Trent
ST4 1HH
Contact
Miss Agnes Ashun
Telephone
+44 1782237651
Country
United Kingdom
Region code
UKG23 - Stoke-on-Trent
Internet address(es)
Main address
Buyer's address
one.3) Communication
The procurement documents are available for unrestricted and full direct access, free of charge, at
Additional information can be obtained from the above-mentioned address
Tenders or requests to participate must be submitted electronically via
one.4) Type of the contracting authority
Regional or local authority
one.5) Main activity
General public services
Section two: Object
two.1) Scope of the procurement
two.1.1) Title
Healthwatch Stoke-on-Trent (ASCHIW/2023/431*)
Reference number
DN615342
two.1.2) Main CPV code
- 85140000 - Miscellaneous health services
two.1.3) Type of contract
Services
two.1.4) Short description
Provider of Healthwatch service for Stoke-on-Trent City Council. The service will:
• Act as a local independent consumer champion representing the collective voices of adults, children and young people, patients, service users, carers and the public
• Support individuals to shape health and social care delivery, and influence the services which they receive personally with commissioners, providers, regulators and Healthwatch England using local knowledge and experiences of what matters to local people
• Signpost people to an independent advocacy if they need help to complain about NHS services
• Support individuals to access information and advice about services
This contract falls under the Public Contract Regulations 2015 Light Touch Regime (LTR) - Regulations 74 to 77. As such, the City Council will place an advert in Find a Tender Service (FTS), publish an award notice and comply with the principles of transparency and equal treatment.
two.1.6) Information about lots
This contract is divided into lots: No
two.2) Description
two.2.2) Additional CPV code(s)
- 85120000 - Medical practice and related services
- 85320000 - Social services
two.2.3) Place of performance
NUTS codes
- UKG23 - Stoke-on-Trent
two.2.4) Description of the procurement
Commissioning of Healthwatch service for Stoke-on-Trent City Council. The service will:
• Act as a local independent consumer champion representing the collective voices of adults, children and young people, patients, service users, carers and the public
• Support individuals to shape health and social care delivery, and influence the services which they receive personally with commissioners, providers, regulators and Healthwatch England using local knowledge and experiences of what matters to local people
• Signpost people to an independent advocacy if they need help to complain about NHS services
• Support individuals to access information and advice about services
This contract falls under the Public Contract Regulations 2015 Light Touch Regime (LTR) - Regulations 74 to 77. As such, the City Council will place an advert in Find a Tender Service (FTS), publish an award notice and comply with the principles of transparency and equal treatment.
two.2.5) Award criteria
Price is not the only award criterion and all criteria are stated only in the procurement documents
two.2.7) Duration of the contract, framework agreement or dynamic purchasing system
Duration in months
60
This contract is subject to renewal
No
two.2.10) Information about variants
Variants will be accepted: No
two.2.11) Information about options
Options: No
two.2.13) Information about European Union Funds
The procurement is related to a project and/or programme financed by European Union funds: No
Section four. Procedure
four.1) Description
four.1.1) Type of procedure
Open procedure
four.1.8) Information about the Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement: No
four.2) Administrative information
four.2.2) Time limit for receipt of tenders or requests to participate
Date
27 September 2023
Local time
12:00pm
four.2.4) Languages in which tenders or requests to participate may be submitted
English
four.2.6) Minimum time frame during which the tenderer must maintain the tender
Duration in months: 6 (from the date stated for receipt of tender)
four.2.7) Conditions for opening of tenders
Date
27 September 2023
Local time
4:00pm
Section six. Complementary information
six.1) Information about recurrence
This is a recurrent procurement: Yes
six.4) Procedures for review
six.4.1) Review body
Stoke-on-Trent City Council
Civic Centre, Glebe Street
Stoke-on-Trent
ST4 1HH
Country
United Kingdom