Pipeline

Contact Centre Platform

  • Nottinghamshire County Council

UK1: Pipeline notice - Procurement Act 2023 - view information about notice types

Notice identifier: 2025/S 000-024404

Procurement identifier (OCID): ocds-h6vhtk-051c62

Published 21 May 2025, 8:51pm



Scope

Description

NCC Contact Centre Platform

Contract dates (estimated)

  • 16 September 2028 to 15 September 2033
  • 5 years

Main category

Goods

CPV classifications

  • 32000000 - Radio, television, communication, telecommunication and related equipment
  • 48000000 - Software package and information systems
  • 72000000 - IT services: consulting, software development, Internet and support

Contract locations

  • UKC - North East (England)
  • UKD - North West (England)
  • UKE - Yorkshire and the Humber
  • UKF - East Midlands (England)
  • UKG - West Midlands (England)
  • UKH - East of England
  • UKI - London
  • UKJ - South East (England)
  • UKK - South West (England)

Submission

Publication date of tender notice (estimated)

15 September 2026


Contracting authority

Nottinghamshire County Council

  • Public Procurement Organisation Number: PBCV-5152-BXBP

County Hall, Loughborough Road

Nottingham

NG2 7QP

United Kingdom

Region: UKF16 - South Nottinghamshire

Organisation type: Public authority - sub-central government