Tender

Debt Advice Quality Accreditation Scheme

  • Money And Pensions Service

F02: Contract notice

Notice identifier: 2021/S 000-024342

Procurement identifier (OCID): ocds-h6vhtk-02e685

Published 30 September 2021, 3:55pm



Section one: Contracting authority

one.1) Name and addresses

Money And Pensions Service

Holborn Centre, 120 Holbornholborn Centre, 120 Holborn

LONDON

EC1N2TD

Contact

Nicholas Cole

Email

nicholas.cole@maps.org.uk

Telephone

+44 7368646272

Country

United Kingdom

NUTS code

UKI31 - Camden and City of London

Internet address(es)

Main address

https://moneyandpensionsservice.org.uk/

one.3) Communication

The procurement documents are available for unrestricted and full direct access, free of charge, at

https://maps.app.jaggaer.com/

Additional information can be obtained from the above-mentioned address

Tenders or requests to participate must be submitted to the above-mentioned address

one.4) Type of the contracting authority

Body governed by public law

one.5) Main activity

Economic and financial affairs


Section two: Object

two.1) Scope of the procurement

two.1.1) Title

Debt Advice Quality Accreditation Scheme

Reference number

21-76

two.1.2) Main CPV code

  • 98000000 - Other community, social and personal services

two.1.3) Type of contract

Services

two.1.4) Short description

The Money and Pensions Service's vision is 'Everyone making the most of their money and pensions'. The Money and Pensions Service (MaPS) is an arm's-length-body, sponsored by the Department for Work and Pensions, with a joint commitment to ensuring that people throughout the UK have guidance and access to the information they need to make effective financial decisions over their lifetime.

MaPS provides people in England with information and advice on debt and is the biggest funder of free-to Customer debt advice. In 2019/20 MaPS worked with delivery partners to provide customers with free and effective advice while driving up the quality and providing training and support to advisers on the ground.

MaPS Debt Advice Quality Framework (DAQF) provides a single mechanism; against which Third-Party Standards/Codes and Third Party Training/Qualifications can be mapped against and assessed.

Where third-party standards/codes are in compliance with the DAQF, they are awarded MaPS Quality Framework accreditation, and this subsequently allows organisations holding these accredited quality standards/codes to deliver MaPS funded debt advice services.

Many of debt advice services in the UK adhere to one or more quality and membership codes (''Third-Party Standards/Codes'') issued by various organisations. The further details of the accredited standards/codes can be seen at debtquality website. Organisations that hold an accredited standard are expected to focus on consistent quality measures in delivering debt advice services.

Debt advisers within both the 'free to client' and 'fee charging' sectors will undertake a range of training/qualifications to equip themselves with the skills and knowledge required to provide advice. These training programmes/qualifications ("Third-Party Training/Qualifications") are provided by various organisations.

MaPS requires a single independent external organisation with skills, knowledge and experience in assessment and auditing to map Third-Party Standards/Codes and Third Party

To access this Opportunity, please visit the MaPS eProcurement Portal and register as a Supplier, if you are not already registered. You will then be able to see the Opportunity notice, which will allow you to register your interest and view the associated documents.

https://maps.app.jaggaer.com/

two.1.5) Estimated total value

Value excluding VAT: £172,800

two.1.6) Information about lots

This contract is divided into lots: No

two.2) Description

two.2.3) Place of performance

NUTS codes
  • UK - United Kingdom

two.2.4) Description of the procurement

The Money and Pensions Service's vision is 'Everyone making the most of their money and pensions'. The Money and Pensions Service (MaPS) is an arm's-length-body, sponsored by the Department for Work and Pensions, with a joint commitment to ensuring that people throughout the UK have guidance and access to the information they need to make effective financial decisions over their lifetime.

MaPS provides people in England with information and advice on debt and is the biggest funder of free-to Customer debt advice. In 2019/20 MaPS worked with delivery partners to provide customers with free and effective advice while driving up the quality and providing training and support to advisers on the ground.

MaPS Debt Advice Quality Framework (DAQF) provides a single mechanism; against which Third-Party Standards/Codes and Third Party Training/Qualifications can be mapped against and assessed.

Where third-party standards/codes are in compliance with the DAQF, they are awarded MaPS Quality Framework accreditation, and this subsequently allows organisations holding these accredited quality standards/codes to deliver MaPS funded debt advice services.

Many of debt advice services in the UK adhere to one or more quality and membership codes (''Third-Party Standards/Codes'') issued by various organisations. The further details of the accredited standards/codes can be seen at debtquality website. Organisations that hold an accredited standard are expected to focus on consistent quality measures in delivering debt advice services.

Debt advisers within both the 'free to client' and 'fee charging' sectors will undertake a range of training/qualifications to equip themselves with the skills and knowledge required to provide advice. These training programmes/qualifications ("Third-Party Training/Qualifications") are provided by various organisations.

MaPS requires a single independent external organisation with skills, knowledge and experience in assessment and auditing to map Third-Party Standards/Codes and Third Party

two.2.5) Award criteria

Price is not the only award criterion and all criteria are stated only in the procurement documents

two.2.7) Duration of the contract, framework agreement or dynamic purchasing system

Start date

1 April 2022

End date

31 March 2025

This contract is subject to renewal

No

two.2.10) Information about variants

Variants will be accepted: No

two.2.11) Information about options

Options: No


Section three. Legal, economic, financial and technical information

three.1) Conditions for participation

three.1.1) Suitability to pursue the professional activity, including requirements relating to enrolment on professional or trade registers

List and brief description of conditions

Any interested party must be able to demonstrate their independence from the debt sector

three.2) Conditions related to the contract

three.2.3) Information about staff responsible for the performance of the contract

Obligation to indicate the names and professional qualifications of the staff assigned to performing the contract


Section four. Procedure

four.1) Description

four.1.1) Type of procedure

Open procedure

four.1.8) Information about the Government Procurement Agreement (GPA)

The procurement is covered by the Government Procurement Agreement: No

four.2) Administrative information

four.2.2) Time limit for receipt of tenders or requests to participate

Date

25 October 2021

Local time

5:00pm

four.2.4) Languages in which tenders or requests to participate may be submitted

English

four.2.7) Conditions for opening of tenders

Date

10 November 2021

Local time

5:00pm


Section six. Complementary information

six.1) Information about recurrence

This is a recurrent procurement: No

six.4) Procedures for review

six.4.1) Review body

Money and Pensions Service

London

Country

United Kingdom