Section one: Contracting authority
one.1) Name and addresses
SOUTH YORKSHIRE PASSENGER TRANSPORT EXECUTIVE
11 Broad Street West
SHEFFIELD
S12BQ
Contact
-
Country
United Kingdom
NUTS code
UKE32 - Sheffield
Internet address(es)
Main address
www.sypte.co.uk/WhatWeDo/Contracts
one.3) Communication
The procurement documents are available for unrestricted and full direct access, free of charge, at
www.sypte.co.uk/WhatWeDo/Contracts
Additional information can be obtained from the above-mentioned address
Tenders or requests to participate must be submitted electronically via
www.sypte.co.uk/WhatWeDo/Contracts
Tenders or requests to participate must be submitted to the above-mentioned address
one.4) Type of the contracting authority
Regional or local authority
one.5) Main activity
General public services
Section two: Object
two.1) Scope of the procurement
two.1.1) Title
Provision of Customer Services and Cleaning Services
Reference number
4153
two.1.2) Main CPV code
- 90910000 - Cleaning services
two.1.3) Type of contract
Services
two.1.4) Short description
Provision of Customer Services and Cleaning Services for SYPTE in South Yorkshire
two.1.5) Estimated total value
Value excluding VAT: £16,500,000
two.1.6) Information about lots
This contract is divided into lots: No
two.2) Description
two.2.2) Additional CPV code(s)
- 79342300 - Customer services
two.2.3) Place of performance
NUTS codes
- UKE3 - South Yorkshire
Main site or place of performance
South Yorkshire
two.2.4) Description of the procurement
Service providers are required to provide, proactive, highly flexible, customer focused, customer service, and cleaning teams to deliver a competent standard of customer service and facilities presentation across SYPTE's sites, to a standard which is acceptable to both customers and relevant stakeholders. It is necessary that customer service and cleaning service teams work in a fully integrated and collaborative manner.
SYPTE's portfolio includes but is not limited to:
• Head Office Premises
• Transport Interchanges
• Park & Ride sites
• Mini Interchanges
• Satellite sites
• Rail sites
• 'On street' Infrastructure (bus stops, bus shelters and information totems)
These facilities are located throughout South Yorkshire.
SYPTE's Transport Interchanges currently experience footfall in excess of Seventeen million customers per annum.
.
The Contract will run from 1 April 2022 to 31 March 2027 with an estimated overall contract value of £16.5 million allowing for possible inflation. The estimated value for the first year of this contract is £3,280,000.00, this figure also indicates the available budget in place for the provision of these services for the first year. SYPTE reserves the right following full evaluation that if the preferred tenderer's submitted price for Year 1 exceeds this figure post tender negotiations will take place to review and reduce the services proposed and if agreed this would be set out in the contract document. If post tender negotiations with the preferred tenderer cannot be successfully agreed SYPTE further reserves the right to discount this tender and to deem the next ranked tenderer the preferred tenderer and carry out the same process and so on until satisfactory agreement can be reached.
two.2.5) Award criteria
Price is not the only award criterion and all criteria are stated only in the procurement documents
two.2.6) Estimated value
Value excluding VAT: £16,500,000
two.2.7) Duration of the contract, framework agreement or dynamic purchasing system
Start date
1 April 2022
End date
31 March 2027
This contract is subject to renewal
No
two.2.10) Information about variants
Variants will be accepted: No
two.2.11) Information about options
Options: No
Section three. Legal, economic, financial and technical information
three.1) Conditions for participation
three.1.1) Suitability to pursue the professional activity, including requirements relating to enrolment on professional or trade registers
List and brief description of conditions
n/a
three.1.2) Economic and financial standing
Selection criteria as stated in the procurement documents
three.1.3) Technical and professional ability
Selection criteria as stated in the procurement documents
three.2) Conditions related to the contract
three.2.2) Contract performance conditions
As set out in the tender documentation
Section four. Procedure
four.1) Description
four.1.1) Type of procedure
Open procedure
four.1.8) Information about the Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement: Yes
four.2) Administrative information
four.2.2) Time limit for receipt of tenders or requests to participate
Date
12 November 2021
Local time
12:00pm
four.2.4) Languages in which tenders or requests to participate may be submitted
English
four.2.7) Conditions for opening of tenders
Date
12 November 2021
Local time
1:00pm
Section six. Complementary information
six.1) Information about recurrence
This is a recurrent procurement: Yes
Estimated timing for further notices to be published: Every 5 years
six.2) Information about electronic workflows
Electronic ordering will be used
Electronic invoicing will be accepted
Electronic payment will be used
six.4) Procedures for review
six.4.1) Review body
South Yorkshire Passenger Transport Executive
11 Broad Street West
Sheffield
S1 2BQ
Country
United Kingdom