Section one: Contracting authority
one.1) Name and addresses
SOUTH YORKSHIRE PASSENGER TRANSPORT EXECUTIVE
11 Broad Street West
SHEFFIELD
S12BQ
Contact
-
Country
United Kingdom
NUTS code
UKE32 - Sheffield
Internet address(es)
Main address
www.sypte.co.uk/WhatWeDo/Contracts
Buyer's address
www.sypte.co.uk/WhatWeDo/Contracts
one.4) Type of the contracting authority
Regional or local authority
one.5) Main activity
General public services
Section two: Object
two.1) Scope of the procurement
two.1.1) Title
Provision of Customer Services and Cleaning Services
Reference number
4153
two.1.2) Main CPV code
- 90910000 - Cleaning services
two.1.3) Type of contract
Services
two.1.4) Short description
Provision of Customer Services and Cleaning Services for SYPTE in South Yorkshire
two.1.6) Information about lots
This contract is divided into lots: No
two.1.7) Total value of the procurement (excluding VAT)
Value excluding VAT: £15,000,000
two.2) Description
two.2.2) Additional CPV code(s)
- 79342300 - Customer services
two.2.3) Place of performance
NUTS codes
- UKE3 - South Yorkshire
Main site or place of performance
South Yorkshire
two.2.4) Description of the procurement
Service providers are required to provide, proactive, highly flexible, customer focused, customer service, and cleaning teams to deliver a competent standard of customer service and facilities presentation across SYPTE's sites, to a standard which is acceptable to both customers and relevant stakeholders. It is necessary that customer service and cleaning service teams work in a fully integrated and collaborative manner.
SYPTE's portfolio includes but is not limited to:
• Head Office Premises
• Transport Interchanges
• Park & Ride sites
• Mini Interchanges
• Satellite sites
• Rail sites
• 'On street' Infrastructure (bus stops, bus shelters and information totems)
These facilities are located throughout South Yorkshire.
SYPTE's Transport Interchanges currently experience footfall in excess of Seventeen million customers per annum.
.
The Contract will run from 1 April 2022 to 31 March 2027 with an estimated overall contract value of £16.5 million allowing for possible inflation. The estimated value for the first year of this contract is £3,280,000.00, this figure also indicates the available budget in place for the provision of these services for the first year. SYPTE reserves the right following full evaluation that if the preferred tenderer's submitted price for Year 1 exceeds this figure post tender negotiations will take place to review and reduce the services proposed and if agreed this would be set out in the contract document. If post tender negotiations with the preferred tenderer cannot be successfully agreed SYPTE further reserves the right to discount this tender and to deem the next ranked tenderer the preferred tenderer and carry out the same process and so on until satisfactory agreement can be reached.
two.2.5) Award criteria
Price
two.2.11) Information about options
Options: No
Section four. Procedure
four.1) Description
four.1.1) Type of procedure
Open procedure
four.1.8) Information about the Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement: Yes
four.2) Administrative information
four.2.1) Previous publication concerning this procedure
Notice number: 2021/S 000-024220
four.2.9) Information about termination of call for competition in the form of a prior information notice
The contracting authority will not award any further contracts based on the above prior information notice
Section five. Award of contract
A contract/lot is awarded: Yes
five.2) Award of contract
five.2.1) Date of conclusion of the contract
25 March 2022
five.2.2) Information about tenders
Number of tenders received: 4
Number of tenders received from SMEs: 4
Number of tenders received by electronic means: 4
The contract has been awarded to a group of economic operators: No
five.2.3) Name and address of the contractor
Bidvest Noonan (UK) Limited
St. Magnus House, 3 Lower Thames Street
London
EC3R 6HD
Country
United Kingdom
NUTS code
- UKI - London
The contractor is an SME
No
five.2.4) Information on value of contract/lot (excluding VAT)
Initial estimated total value of the contract/lot: £16,500,000
Total value of the contract/lot: £15,000,000
Section six. Complementary information
six.4) Procedures for review
six.4.1) Review body
Jan Smallwood
SYPTE, 11 Broad Street West
Sheffield
S1 2BQ
Country
United Kingdom