Contract

Managed service for the hosting of the CX System

  • Middlesbrough Council

F03: Contract award notice

Notice identifier: 2025/S 000-024166

Procurement identifier (OCID): ocds-h6vhtk-051b9a

Published 21 May 2025, 3:50pm



Section one: Contracting authority

one.1) Name and addresses

Middlesbrough Council

PO Box 500

Middlesbrough

TS19FT

Contact

Victoria Hayton

Email

victoria_hayton@middlesbrough.gov.uk

Country

United Kingdom

Region code

UKC12 - South Teesside

Justification for not providing organisation identifier

Not on any register

Internet address(es)

Main address

www.middlesbrough.gov.uk

one.4) Type of the contracting authority

Regional or local authority

one.5) Main activity

General public services


Section two: Object

two.1) Scope of the procurement

two.1.1) Title

Managed service for the hosting of the CX System

two.1.2) Main CPV code

  • 72000000 - IT services: consulting, software development, Internet and support

two.1.3) Type of contract

Services

two.1.4) Short description

Civica shall provide a managed service for the hosting of Cx system including other support services

two.1.6) Information about lots

This contract is divided into lots: No

two.1.7) Total value of the procurement (excluding VAT)

Value excluding VAT: £369,214

two.2) Description

two.2.2) Additional CPV code(s)

  • 72000000 - IT services: consulting, software development, Internet and support

two.2.3) Place of performance

NUTS codes
  • UKC12 - South Teesside

two.2.4) Description of the procurement

Civica shall provide a managed service for the hosting of Cx system including other support services

two.2.5) Award criteria

Price

two.2.11) Information about options

Options: No


Section four. Procedure

four.1) Description

four.1.1) Type of procedure

Award of a contract without prior publication of a call for competition in the cases listed below

  • The procurement falls outside the scope of application of the regulations

Explanation:

Direct Award via CCS RM6259 Lot 3 framework

four.1.3) Information about a framework agreement or a dynamic purchasing system

The procurement involves the establishment of a framework agreement

four.1.8) Information about the Government Procurement Agreement (GPA)

The procurement is covered by the Government Procurement Agreement: Yes


Section five. Award of contract

A contract/lot is awarded: Yes

five.2) Award of contract

five.2.1) Date of conclusion of the contract

3 April 2025

five.2.2) Information about tenders

Number of tenders received: 1

The contract has been awarded to a group of economic operators: No

five.2.3) Name and address of the contractor

Civica UK Limited

London

Country

United Kingdom

NUTS code
  • UKI - London
Companies House

01628868

The contractor is an SME

Yes

five.2.4) Information on value of contract/lot (excluding VAT)

Initial estimated total value of the contract/lot: £369,214

Total value of the contract/lot: £369,214


Section six. Complementary information

six.4) Procedures for review

six.4.1) Review body

Middlesbrough Council

Middlesbrough

Country

United Kingdom