Contract

First Tier Level: Welfare Rights & Financial Wellbeing Advice

  • Sunderland City Council

F03: Contract award notice

Notice identifier: 2025/S 000-024140

Procurement identifier (OCID): ocds-h6vhtk-04e31c (view related notices)

Published 21 May 2025, 3:34pm



Section one: Contracting authority

one.1) Name and addresses

Sunderland City Council

City Hall, Plater Way,

Sunderland

SR13AA

Contact

Kristine Goodliffe

Email

kristine.goodliffe@sunderland.gov.uk

Country

United Kingdom

Region code

UKC23 - Sunderland

Justification for not providing organisation identifier

Not on any register

Internet address(es)

Main address

https://www.sunderland.gov.uk/

one.4) Type of the contracting authority

Regional or local authority

one.5) Main activity

General public services


Section two: Object

two.1) Scope of the procurement

two.1.1) Title

First Tier Level: Welfare Rights & Financial Wellbeing Advice

two.1.2) Main CPV code

  • 85300000 - Social work and related services

two.1.3) Type of contract

Services

two.1.4) Short description

Framework for a Locality Based Welfare Rights Advice Service Framework.

The framework consists of 6 Lots. Lots 1 - 5 are locality based, and Lot 6 will provide a City-Wide Telephony and digital offer.

two.1.6) Information about lots

This contract is divided into lots: Yes

two.1.7) Total value of the procurement (excluding VAT)

Value excluding VAT: £1,200,000

two.2) Description

two.2.1) Title

Lot 1: Sunderland West

Lot No

1

two.2.2) Additional CPV code(s)

  • 85300000 - Social work and related services

two.2.3) Place of performance

NUTS codes
  • UKC23 - Sunderland

two.2.4) Description of the procurement

Lot 1: Sunderland West Locality Based Welfare Rights Advice Service Framework

two.2.5) Award criteria

Quality criterion - Name: Quality / Weighting: 100

Price - Weighting: Accept/Reject

two.2.11) Information about options

Options: No

two.2) Description

two.2.1) Title

Lot 2: Sunderland North

Lot No

2

two.2.2) Additional CPV code(s)

  • 85300000 - Social work and related services

two.2.3) Place of performance

NUTS codes
  • UKC23 - Sunderland

two.2.4) Description of the procurement

Locality Based Welfare Rights Advice Service Framework

two.2.5) Award criteria

Quality criterion - Name: Quality / Weighting: 100

Price - Weighting: Accept/Reject

two.2.11) Information about options

Options: No

two.2) Description

two.2.1) Title

Lot 3: Sunderland East

Lot No

3

two.2.2) Additional CPV code(s)

  • 85300000 - Social work and related services

two.2.3) Place of performance

NUTS codes
  • UKC23 - Sunderland

two.2.4) Description of the procurement

Locality Based Welfare Rights Advice Service Framework

two.2.5) Award criteria

Quality criterion - Name: Quality / Weighting: 100

Price - Weighting: Accept/Reject

two.2.11) Information about options

Options: No

two.2) Description

two.2.1) Title

Lot 4: Washington

Lot No

4

two.2.2) Additional CPV code(s)

  • 85300000 - Social work and related services

two.2.3) Place of performance

NUTS codes
  • UKC23 - Sunderland

two.2.4) Description of the procurement

Locality Based Welfare Rights Advice Service Framework

two.2.5) Award criteria

Quality criterion - Name: Quality / Weighting: 100

Price - Weighting: Accept/Reject

two.2.11) Information about options

Options: No

two.2) Description

two.2.1) Title

Lot 5: Coalfield

Lot No

5

two.2.2) Additional CPV code(s)

  • 85300000 - Social work and related services

two.2.3) Place of performance

NUTS codes
  • UKC23 - Sunderland

two.2.4) Description of the procurement

Locality Based Welfare Rights Advice Service Framework

two.2.5) Award criteria

Quality criterion - Name: Quality / Weighting: 100

Price - Weighting: Accept/Reject

two.2.11) Information about options

Options: No

two.2) Description

two.2.1) Title

Lot 6: City Wide Telephony and digital offer

Lot No

6

two.2.2) Additional CPV code(s)

  • 85300000 - Social work and related services

two.2.3) Place of performance

NUTS codes
  • UKC23 - Sunderland

two.2.4) Description of the procurement

City Wide Telephony and digital offer

two.2.5) Award criteria

Quality criterion - Name: Quality / Weighting: 100

Price - Weighting: Accept/Reject

two.2.11) Information about options

Options: No


Section four. Procedure

four.1) Description

four.1.1) Type of procedure

Open procedure

four.1.8) Information about the Government Procurement Agreement (GPA)

The procurement is covered by the Government Procurement Agreement: Yes

four.2) Administrative information

four.2.1) Previous publication concerning this procedure

Notice number: 2025/S 000-005528


Section five. Award of contract

A contract/lot is awarded: Yes

five.2) Award of contract

five.2.1) Date of conclusion of the contract

24 April 2025

five.2.2) Information about tenders

Number of tenders received: 2

The contract has been awarded to a group of economic operators: No

five.2.3) Name and address of the contractor

Shiney Advice and Resource Project

Houghton le Spring

Country

United Kingdom

NUTS code
  • UKC23 - Sunderland
Companies House

04769232

The contractor is an SME

No

five.2.4) Information on value of contract/lot (excluding VAT)

Total value of the contract/lot: £800,000


Section five. Award of contract

A contract/lot is awarded: Yes

five.2) Award of contract

five.2.1) Date of conclusion of the contract

24 April 2025

five.2.2) Information about tenders

Number of tenders received: 2

The contract has been awarded to a group of economic operators: No

five.2.3) Name and address of the contractor

Citizens Advice Sunderland

Sunderland

Country

United Kingdom

NUTS code
  • UKC23 - Sunderland
Companies House

06347304

The contractor is an SME

Yes

five.2.4) Information on value of contract/lot (excluding VAT)

Total value of the contract/lot: £400,000


Section six. Complementary information

six.4) Procedures for review

six.4.1) Review body

Sunderland City Council

Sunderland

Country

United Kingdom