Scope
Reference
C0145
Description
The provision of process optimisation services for the Police, Fire and Crime Commissioner for Northamptonshire. The Authority is seeking to better understand the options available on the market for a partner to work with us on a process optimisation project. Within our organisations we have a number of key departments all of which have a number of customer services and "front door" processes to enable key tasks and actions to be completed. The key aims of this opportunity is to identify potential suppliers who can help refine our requirements with the aim of optimising processes to: • Increase efficiency • Reduce costs • Improve productivity • Enhance quality • Improve customer experience and satisfaction We are looking for responses to our pre market engagement document and offering some meetings to discuss options with suppliers with the aim of better informing our specification. Please view the documents on https://northamptonshire-opfcc.my.site.com/s/Welcome
Contract dates (estimated)
- 1 September 2025 to 31 August 2026
- 1 year
Main procurement category
Services
Additional procurement category
Goods
CPV classifications
- 72000000 - IT services: consulting, software development, Internet and support
- 72220000 - Systems and technical consultancy services
Contract locations
- UKF25 - North Northamptonshire
Engagement
Engagement deadline
11 June 2025
Engagement process description
The provision of process optimisation services for the Police, Fire and Crime Commissioner for Northamptonshire. The Authority is seeking to better understand the options available on the market for a partner to work with us on a process optimisation project. Within our organisations we have a number of key departments all of which have a number of customer services and "front door" processes to enable key tasks and actions to be completed. The key aims of this opportunity is to identify potential suppliers who can help refine our requirements with the aim of optimising processes to: • Increase efficiency • Reduce costs • Improve productivity • Enhance quality • Improve customer experience and satisfaction We are looking for responses to our pre market engagement document and offering some meetings to discuss options with suppliers with the aim of better informing our specification. Invites for meetings will be sent following a review of the received PME documents. Provisional supplier meeting dates are 27th and 30th June. Please view the documents on https://northamptonshire-opfcc.my.site.com/s/Welcome
Participation
Particular suitability
Small and medium-sized enterprises (SME)
Submission
Publication date of tender notice (estimated)
1 July 2025
Contracting authority
The Police, Fire and Crime Commissioner for Northamptonshire
- Public Procurement Organisation Number: PQZB-4253-GCQD
Darby House ,Darby Close ,Park Farm Industrial Estate
Wellingborough
NN8 6GS
United Kingdom
Contact name: Lucy Westley
Email: commercial@northants.police.uk
Website: https://northamptonshire-opfcc.my.site.com/s/Welcome
Region: UKF25 - North Northamptonshire
Organisation type: Public authority - sub-central government