Section one: Contracting authority
one.1) Name and addresses
Nottingham City Campus, Hucknall Road
NG5 1PB
Nottingham
NG5 1PB
Contact
Michael Pattison
Telephone
+44 1159691169
Country
United Kingdom
Region code
UKF14 - Nottingham
Internet address(es)
Main address
Buyer's address
one.3) Communication
The procurement documents are available for unrestricted and full direct access, free of charge, at
https://health-family.force.com/s/Welcome
Additional information can be obtained from the above-mentioned address
Tenders or requests to participate must be submitted electronically via
https://health-family.force.com/s/Welcome
Tenders or requests to participate must be submitted to the above-mentioned address
Electronic communication requires the use of tools and devices that are not generally available. Unrestricted and full direct access to these tools and devices is possible, free of charge, at
https://health-family.force.com/s/Welcome
one.4) Type of the contracting authority
Body governed by public law
one.5) Main activity
Health
Section two: Object
two.1) Scope of the procurement
two.1.1) Title
Quality, Risk & Safety Software System
Reference number
C199224
two.1.2) Main CPV code
- 72260000 - Software-related services
two.1.3) Type of contract
Services
two.1.4) Short description
Nottingham University Hospitals NHS Trust (NUH hereafter) requires a software solution to facilitate and assist the management of the following internal processes and their associated sub processes:
• Incident Management
• Risk Management
• Patient & Public Feedback (4Cs) Management
• Patient & Public Liaison (PALS) Management
• Claims Management
• Safety Alert Management
• Standards and Compliance Management
• For a period of 3+1+1 years
two.1.6) Information about lots
This contract is divided into lots: No
two.2) Description
two.2.2) Additional CPV code(s)
- 72261000 - Software support services
two.2.3) Place of performance
NUTS codes
- UKF1 - Derbyshire and Nottinghamshire
Main site or place of performance
Queens Medical Centre / City Campus, Nottingham
two.2.4) Description of the procurement
Nottingham University Hospitals NHS Trust (NUH hereafter) requires a software solution to facilitate and assist the management of the following internal processes and their associated sub processes:
• Incident Management
• Risk Management
• Patient & Public Feedback (4Cs) Management
• Patient & Public Liaison (PALS) Management
• Claims Management
• Safety Alert Management
• Standards and Compliance Management
• For a period of 3+1+1 years
two.2.5) Award criteria
Price is not the only award criterion and all criteria are stated only in the procurement documents
two.2.7) Duration of the contract, framework agreement or dynamic purchasing system
Duration in months
36
This contract is subject to renewal
Yes
Description of renewals
Subject to 2x 12 month extensions
two.2.10) Information about variants
Variants will be accepted: No
two.2.11) Information about options
Options: No
two.2.13) Information about European Union Funds
The procurement is related to a project and/or programme financed by European Union funds: No
Section four. Procedure
four.1) Description
four.1.1) Type of procedure
Open procedure
four.1.8) Information about the Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement: No
four.2) Administrative information
four.2.2) Time limit for receipt of tenders or requests to participate
Date
11 September 2023
Local time
5:00pm
four.2.4) Languages in which tenders or requests to participate may be submitted
English
four.2.6) Minimum time frame during which the tenderer must maintain the tender
Tender must be valid until: 31 December 2023
four.2.7) Conditions for opening of tenders
Date
10 August 2023
Local time
8:00am
Section six. Complementary information
six.1) Information about recurrence
This is a recurrent procurement: Yes
six.4) Procedures for review
six.4.1) Review body
The High Court
The Strand
London
WC2A 2LL
Country
United Kingdom