Scope
Reference
PRJ_30545
Description
Westminster City Council (the "Authority") on behalf of itself and The Royal Borough of Kensington and Chelsea (the "Councils") are seeking Tenders from suitable tenderers that wish to be appointed to the first iteration of a series ofa Framework Agreements (the "Open Framework") for the provision of Passenger Transport (Taxi) & Travel Care Services (the "Services"). The Services required will primarily be to transport Vulnerable Children, Young People and Adults ("the Service Users"). The Framework Agreement will also include the provision of ad-hoc passenger journeys to satisfy the requirements of the two Councils.
Commercial tool
Establishes a framework
Total value (estimated)
- £43,780,000 excluding VAT
- £43,780,000 including VAT
Above the relevant threshold
Contract dates (estimated)
- 1 July 2026 to 30 June 2029
- Possible extension to 30 June 2034
- 8 years
Main procurement category
Services
CPV classifications
- 60120000 - Taxi services
Contract locations
- UKI32 - Westminster
- UKI33 - Kensington & Chelsea and Hammersmith & Fulham
Engagement
Engagement deadline
12 June 2025
Engagement process description
Westminster City Council and the Royal Borough of Kensington and Chelsea is inviting taxi transport providers to a virtual market engagement event in preparation for the upcoming procurement of its Special Educational Needs (SEN) Taxi Transport Framework.
Event Details:
- Thursday 12th June 2025, 12:00 - 14:00.
- Online (Microsoft Teams - joining link will be shared upon registration
This session is designed to engage with current and potential providers of Taxi and Travel Care services to:
- Present an overview of the proposed service model
- Discuss and receive feedback on draft Key Performance Indicators (KPIs)
- Explore the introduction of a new service Lot, aligned to evolving demand and market capacity
- Understand provider capabilities, challenges, and innovation opportunities
- Share the high-level timetable for tender publication and mobilisation
Who should attend:
- Taxi/PHV operators delivering home-to-school, SEND, or adult social care transport
- Providers with experience in travel care assistance or passenger escort services
- Local SMEs and VCSEs interested in accessible transport solutions
- Organisations considering entering the London transport services market
How to register:
Please express your interest in attending by emailing jrichardson1@westminster.gov.uk by Tuesday, 11th June 2025 at 12:00 PM.
Joining instructions will be issued upon registration.
This engagement relates to a forthcoming Framework Agreement under the Procurement Act 2023, which Westminster City Council intends to launch. Attendance at this event will not affect future participation but is strongly encouraged to shape the service model and ensure proportionality, fairness and value for money.
Participation
Particular suitability
- Small and medium-sized enterprises (SME)
- Voluntary, community and social enterprises (VCSE)
Submission
Publication date of tender notice (estimated)
1 August 2025
Contracting authorities
Westminster City Council
- Public Procurement Organisation Number: PJVD-6261-BPPJ
64 Victoria Street
London
SW1E 6QP
United Kingdom
Region: UKI32 - Westminster
Organisation type: Public authority - sub-central government
The Royal Borough of Kensington & Chelsea
- Public Procurement Organisation Number: PPRX-1592-MXGN
Town Hall, Hornton Street
London
W8 7NX
United Kingdom
Email: procurement@rbkc.gov.uk
Website: https://www.rbkc.gov.uk/
Region: UKI33 - Kensington & Chelsea and Hammersmith & Fulham
Organisation type: Public authority - sub-central government