Section one: Contracting authority
one.1) Name and addresses
Essex County Council
County Hall, Market Road
Chelmsford
CM1 1QH
Contact
Ms Sophie Jarrett
Telephone
+44 333
Country
United Kingdom
Region code
UKH3 - Essex
Internet address(es)
Main address
Buyer's address
one.4) Type of the contracting authority
Regional or local authority
one.5) Main activity
General public services
Section two: Object
two.1) Scope of the procurement
two.1.1) Title
CO0346 Employee Assistance Programme
Reference number
DN669025
two.1.2) Main CPV code
- 85147000 - Company health services
two.1.3) Type of contract
Services
two.1.4) Short description
At Essex County Council (ECC) we are committed to supporting the wellbeing of our people. We strive to enable the right environment, conditions, and behaviours so individual and organisational wellbeing is embedded in everything we do.
The purpose of our Employee Assistance Programme (EAP) provision is to provide confidential and professional support to employees who may be experiencing personal or work-related issues. This will be offering counselling, guidance, and resources for a range of challenges such as stress, anxiety, depression, substance abuse, financial or legal issues, and more.
We are seeking a Provider to deliver an EAP service within ECC as a crucial aspect of our broader wellbeing offer, to ensure that our employees have access to timely and effective support to help them cope with personal and work-related challenges, and ultimately, maintain a healthy and productive workforce.
two.1.6) Information about lots
This contract is divided into lots: No
two.1.7) Total value of the procurement (excluding VAT)
Value excluding VAT: £79,875.88
two.2) Description
two.2.3) Place of performance
NUTS codes
- UKH3 - Essex
two.2.4) Description of the procurement
At Essex County Council (ECC) we are committed to supporting the wellbeing of our people. We strive to enable the right environment, conditions, and behaviours so individual and organisational wellbeing is embedded in everything we do.
The purpose of our Employee Assistance Programme (EAP) provision is to provide confidential and professional support to employees who may be experiencing personal or work-related issues. This will be offering counselling, guidance, and resources for a range of challenges such as stress, anxiety, depression, substance abuse, financial or legal issues, and more.
We are seeking a Provider to deliver an EAP service within ECC as a crucial aspect of our broader wellbeing offer, to ensure that our employees have access to timely and effective support to help them cope with personal and work-related challenges, and ultimately, maintain a healthy and productive workforce.
ECC’s EAP is currently delivered by an external Provider, the contract of which is due to expire on 31st August 2023.
Services provided include, but are not limited to:
advice and support
counselling services
management support services
trauma and critical incident support
promotion of the Employee Assistance Programme
therapeutic interventions
bullying and harassment support
interactive health content via a web platform and mobile application
The annual utilisation rate with our current provider in 2022 (April – September) was 4.17%.
The organisation focused service will provide:
An assessment of organisational need and the design of tailored EAP services
Clear communication of the EAP defining the purpose, objectives, and parameters of the service
Clear communication so that the EAP is used to maximum advantage for both employees and ECC
Comprehensive procedures outlining how the EAP will operate and be monitored and evaluated
An effective implementation and on-going promotion plan to reach all those eligible to use the service
Feedback to ECC on themes and trends which would benefit from action by the authority
Arrangements for audit, evaluation, and service developments
Occupational Health Services, general medical treatment, tax advice, legal advice aside from signposting in the context of welfare counselling and relevant consultation and advice relating to leisure or recreation are outside the scope of this procurement.
For a full description, please refer to the specification provided within the tender.
two.2.5) Award criteria
Quality criterion - Name: Social Value / Weighting: 5
Quality criterion - Name: Quality / Weighting: 55
Price - Weighting: 40
two.2.11) Information about options
Options: No
two.2.13) Information about European Union Funds
The procurement is related to a project and/or programme financed by European Union funds: No
Section four. Procedure
four.1) Description
four.1.1) Type of procedure
Open procedure
four.1.8) Information about the Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement: Yes
four.2) Administrative information
four.2.1) Previous publication concerning this procedure
Notice number: 2023/S 000-016256
Section five. Award of contract
Contract No
CO0338
A contract/lot is awarded: Yes
five.2) Award of contract
five.2.1) Date of conclusion of the contract
1 August 2023
five.2.2) Information about tenders
Number of tenders received: 6
Number of tenders received from SMEs: 5
Number of tenders received by electronic means: 6
The contract has been awarded to a group of economic operators: No
five.2.3) Name and address of the contractor
Vita Health Wellness Ltd
14 Woodhall Street
Bury St. Edmunds
IP33 1LA
Country
United Kingdom
NUTS code
- UKH3 - Essex
The contractor is an SME
No
five.2.4) Information on value of contract/lot (excluding VAT)
Total value of the contract/lot: £79,875.88
Section six. Complementary information
six.4) Procedures for review
six.4.1) Review body
High Court , Royal Courts of Justice
London
WC2A 2LL
Country
United Kingdom