Section one: Contracting authority
one.1) Name and addresses
ECL The Care & Wellbeing Company
7th Floor, Seax House, Victoria Road South
Chelmsford
CM1 1QH
Contact
Karen Tucciarone
karen.tucciarone2@essexcares.org
Telephone
+44 333013406
Country
United Kingdom
Region code
UKH3 - Essex
National registration number
06723149
Internet address(es)
Main address
Buyer's address
https://eoecph.bravosolution.co.uk/web/login.shtml
one.3) Communication
The procurement documents are available for unrestricted and full direct access, free of charge, at
https://eoecph.bravosolution.co.uk/web/login.shtml
Additional information can be obtained from the above-mentioned address
Tenders or requests to participate must be submitted electronically via
https://eoecph.bravosolution.co.uk/web/login.shtml
Tenders or requests to participate must be submitted to the above-mentioned address
Electronic communication requires the use of tools and devices that are not generally available. Unrestricted and full direct access to these tools and devices is possible, free of charge, at
https://eoecph.bravosolution.co.uk/web/login.shtml
one.4) Type of the contracting authority
Regional or local authority
one.5) Main activity
General public services
Section two: Object
two.1) Scope of the procurement
two.1.1) Title
24000000
Reference number
0053
two.1.2) Main CPV code
- 48000000 - Software package and information systems
two.1.3) Type of contract
Supplies
two.1.4) Short description
ECL is seeking a digital care and client management system to support the paperless delivery of support services to clients, both individually within their own homes and the community, as well as to groups of clients within building-based settings.
The required solution includes client record management; electronic Medication Administration Records (eMAR); digital forms to support assessment, support planning, activity and incident recording; staff rostering; electronic visit management through mobile devices; location and mileage tracking; staff timesheets; client portal.
The solution will provide management as well as clinical and care staff with real time information and reports to ensure safe, high quality, compliant and efficient services.
The solution will also need to be capable of integrating with ECL's current and future Human Resources, Payroll, Financial and Billing systems.
two.1.5) Estimated total value
Value excluding VAT: £240,000
two.1.6) Information about lots
This contract is divided into lots: Yes
Tenders may be submitted for all lots
Maximum number of lots that may be awarded to one tenderer: 2
The contracting authority reserves the right to award contracts combining the following lots or groups of lots:
Lot 1 - Regulated, Sensory and Clinical Team
Lot 2 - Day Opportunities and Inclusive Employment
two.2) Description
two.2.1) Title
Regulated, Sensory and Clinical Team
Lot No
1
two.2.2) Additional CPV code(s)
- 48000000 - Software package and information systems
two.2.3) Place of performance
NUTS codes
- UKH3 - Essex
Main site or place of performance
Seax House,
Victoria Road South
Chelmsford
CM1 1QH
two.2.4) Description of the procurement
Lot 1
All services except Day Opportunities and Inclusive Employment
Geographical coverage currently includes: Essex, London Borough of Havering, London Borough of Barking and Dagenham and West Sussex
Approx. no. of system users: 955 Mobile Device/App and Web users, plus additional 120 Web only users.
Approx. no. of client records: At least 2,700 active clients at any point in time
Total contract envelope: up to £1.8M max (for 6 years term, covering one off implementation costs, licenses and an allowance for CPI).
two.2.5) Award criteria
Price is not the only award criterion and all criteria are stated only in the procurement documents
two.2.6) Estimated value
Value excluding VAT: £18,000,000
two.2.7) Duration of the contract, framework agreement or dynamic purchasing system
Duration in months
48
This contract is subject to renewal
Yes
Description of renewals
The contract will be awarded up to a maximum of 24 months subject to supplier performance.
two.2.13) Information about European Union Funds
The procurement is related to a project and/or programme financed by European Union funds: No
two.2) Description
two.2.1) Title
Day Opportunities and Inclusive Employment
Lot No
2
two.2.2) Additional CPV code(s)
- 48000000 - Software package and information systems
two.2.3) Place of performance
NUTS codes
- UKH3 - Essex
Main site or place of performance
Seax House
Victoria Road South
Chelmsford
Essex
CM1 1QH
two.2.4) Description of the procurement
Lot 2
• Day Opportunities and Inclusive Employment services only
• Geographical coverage currently includes Essex only (14-day centre sites)
• Approx. no. of system users: 305 Mobile Device/App and Web users, plus additional 45 Web only users.
• Approx. no. of client records: At least 1,300 active clients at any point in time
• Total contract envelope: up to £575k max (for 6 years term, covering o
two.2.5) Award criteria
Price is not the only award criterion and all criteria are stated only in the procurement documents
two.2.6) Estimated value
Value excluding VAT: £575,000
two.2.7) Duration of the contract, framework agreement or dynamic purchasing system
Duration in months
48
This contract is subject to renewal
Yes
Description of renewals
The contract may be extended up to 24 months subject to satisfactory supplier performance.
two.2.13) Information about European Union Funds
The procurement is related to a project and/or programme financed by European Union funds: No
Section three. Legal, economic, financial and technical information
three.1) Conditions for participation
three.1.1) Suitability to pursue the professional activity, including requirements relating to enrolment on professional or trade registers
List and brief description of conditions
Please see tender documentation on eSourcing portal:
https://eoecph.bravosolution.co.uk/web/login.shtml
three.1.2) Economic and financial standing
Selection criteria as stated in the procurement documents
three.1.3) Technical and professional ability
Selection criteria as stated in the procurement documents
three.2) Conditions related to the contract
three.2.2) Contract performance conditions
Please see tender documents and Appendix_5_Info_Docs_KPIs on eSourcing portal:
Section four. Procedure
four.1) Description
four.1.1) Type of procedure
Competitive procedure with negotiation
four.1.8) Information about the Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement: Yes
four.2) Administrative information
four.2.2) Time limit for receipt of expressions of interest
Date
16 August 2024
Local time
12:00pm
four.2.4) Languages in which tenders or requests to participate may be submitted
Spanish
four.2.5) Scheduled date for start of award procedures
18 November 2024
Section six. Complementary information
six.2) Information about electronic workflows
Electronic ordering will be used
Electronic invoicing will be accepted
Electronic payment will be used
six.4) Procedures for review
six.4.1) Review body
Royal Courts of Justice
Strand
London
WC2A 2LL
Telephone
+44 2079476000
Country
United Kingdom
six.4.4) Service from which information about the review procedure may be obtained
Royal Courts of Justice
Strand
London
WC2A 2LL
Telephone
+44 2079476000
Country
United Kingdom