Contract

Customer Engagement Software

  • Derby Homes Ltd

F03: Contract award notice

Notice identifier: 2021/S 000-022434

Procurement identifier (OCID): ocds-h6vhtk-02df11

Published 9 September 2021, 4:15pm



Section one: Contracting authority

one.1) Name and addresses

Derby Homes Ltd

839 London Road, Alvaston

Derby

DE24 8UZ

Email

holly.johnson@derbyhomes.org

Telephone

+44 1332888777

Country

United Kingdom

NUTS code

UKF11 - Derby

Internet address(es)

Main address

www.derbyhomes.org

Buyer's address

https://www.derbyhomes.org

one.2) Information about joint procurement

The contract is awarded by a central purchasing body

one.4) Type of the contracting authority

Body governed by public law

one.5) Main activity

Housing and community amenities


Section two: Object

two.1) Scope of the procurement

two.1.1) Title

Customer Engagement Software

Reference number

DH21008

two.1.2) Main CPV code

  • 48100000 - Industry specific software package

two.1.3) Type of contract

Supplies

two.1.4) Short description

Purchase of cloud-based computing services such as hosting, software and cloud support, including many off-the-shelf, pay-as-you-go cloud solutions from Crown Commercial Services Framework RM1557.12 for engagement with Derby Homes' customer base.

Use of software to enable Derby Homes to meet its obligations when engaging with its tenant community whilst adhering to privacy stated in tenancy agreement.

two.1.6) Information about lots

This contract is divided into lots: No

two.1.7) Total value of the procurement (excluding VAT)

Value excluding VAT: £48,600

two.2) Description

two.2.3) Place of performance

NUTS codes
  • UKF11 - Derby
Main site or place of performance

Derby

two.2.4) Description of the procurement

Purchase of cloud-based computing services such as hosting, software and cloud support, including many off-the-shelf, pay-as-you-go cloud solutions from Crown Commercial Services Framework RM1557.12 for engagement with Derby Homes' customer base.

Use of software to enable Derby Homes to meet its obligations when engaging with its tenant community whilst adhering to privacy stated in tenancy agreement.

two.2.5) Award criteria

Price

two.2.11) Information about options

Options: No

two.2.13) Information about European Union Funds

The procurement is related to a project and/or programme financed by European Union funds: No


Section four. Procedure

four.1) Description

four.1.1) Type of procedure

Open procedure

four.1.8) Information about the Government Procurement Agreement (GPA)

The procurement is covered by the Government Procurement Agreement: Yes

four.2) Administrative information

four.2.1) Previous publication concerning this procedure

Notice number: 2020/S 045-107620


Section five. Award of contract

Contract No

DH21008

A contract/lot is awarded: Yes

five.2) Award of contract

five.2.1) Date of conclusion of the contract

17 August 2021

five.2.2) Information about tenders

Number of tenders received: 1

The contract has been awarded to a group of economic operators: No

five.2.3) Name and address of the contractor

Bang the Table

Hikenield House, East Anton Court, Icknield Way

Andover

SP10 5RG

Email

jonathan@bangthetable.com

Telephone

+44 08007797724

Country

United Kingdom

NUTS code
  • UKF11 - Derby
National registration number

07942888

Internet address

https://www.bangthetable.com

The contractor is an SME

Yes

five.2.4) Information on value of contract/lot (excluding VAT)

Total value of the contract/lot: £46,800


Section five. Award of contract

Contract No

DH21008 - Community Engagement Software

A contract/lot is awarded: Yes

five.2) Award of contract

five.2.1) Date of conclusion of the contract

17 August 2021

five.2.2) Information about tenders

Number of tenders received: 1

The contract has been awarded to a group of economic operators: No

five.2.3) Name and address of the contractor

Bang the Table

Hikenield House, East Anton Court, Icknield Way

Andover

SP10 5RG

Country

United Kingdom

NUTS code
  • UKF11 - Derby
National registration number

07942888

The contractor is an SME

Yes

five.2.4) Information on value of contract/lot (excluding VAT)

Initial estimated total value of the contract/lot: £52,000

Total value of the contract/lot: £48,600


Section six. Complementary information

six.3) Additional information

To view this notice, please click here:

https://www.delta-esourcing.com/delta/viewNotice.html?noticeId=606138682

GO Reference: GO-202199-PRO-18878743

six.4) Procedures for review

six.4.1) Review body

Derby Homes

839 London Road

Derby

DE24 8UZ

Telephone

+444 1332888777

Country

United Kingdom

six.4.2) Body responsible for mediation procedures

Derby Homes

839 London Road

Derby

DE24 8UZ

Telephone

+44 1332888587

Country

United Kingdom

six.4.4) Service from which information about the review procedure may be obtained

Derby Homes

839 London Road

Derby

DE24 8UZ

Telephone

+44 1332888777

Country

United Kingdom