Section one: Contracting authority
one.1) Name and addresses
Wirral Borough Council
Mallory Building, 2 Alice Kerr Square
Birkenhead
CH41 2AB
Contact
Ms Cheryl Cunliffe
Country
United Kingdom
Region code
UKD74 - Wirral
Internet address(es)
Main address
Buyer's address
one.3) Communication
The procurement documents are available for unrestricted and full direct access, free of charge, at
Additional information can be obtained from the above-mentioned address
Tenders or requests to participate must be submitted electronically via
one.4) Type of the contracting authority
Regional or local authority
one.5) Main activity
General public services
Section two: Object
two.1) Scope of the procurement
two.1.1) Title
Direct Payments Support Service
Reference number
DN726084
two.1.2) Main CPV code
- 85000000 - Health and social work services
two.1.3) Type of contract
Services
two.1.4) Short description
Wirral Council is seeking to appoint one organisation to provide a Direct Payment Support Service. The Service will be comprised of the following 3 elements:
• A Direct Payment Support Service which will include information, guidance and support for Direct Payment recipients, Personal Assistants, and social care professionals.
• A Payroll and managed accounts function, to enable people to enjoy the flexibility a Direct Payment offers without the responsibility of managing the budget themselves.
• A digital Personal Assistant register which would match people with the skill set required to meet assessed needs.
two.1.6) Information about lots
This contract is divided into lots: No
two.2) Description
two.2.3) Place of performance
NUTS codes
- UKD74 - Wirral
two.2.4) Description of the procurement
Wirral Council is seeking to appoint one organisation to provide a Direct Payment Support Service. The Service will be comprised of the following 3 elements:
• A Direct Payment Support Service which will include information, guidance and support for Direct Payment recipients, Personal Assistants, and social care professionals.
• A Payroll and managed accounts function, to enable people to enjoy the flexibility a Direct Payment offers without the responsibility of managing the budget themselves.
• A digital Personal Assistant register which would match people with the skill set required to meet assessed needs.
The Provider will be expected to enable Direct Payment recipients to manage their Direct Payments as independently as possible and maximise the choice and control of Direct Payment recipients over which aspects of the service they wish to access. The Provider will also contribute towards the development of Direct Payments in Wirral by supporting the Council’s ambitions to increase the uptake of Direct Payments in the borough.
two.2.5) Award criteria
Quality criterion - Name: Quality / Weighting: 50
Quality criterion - Name: Social Value / Weighting: 10
Price - Weighting: 40
two.2.7) Duration of the contract, framework agreement or dynamic purchasing system
Duration in months
36
This contract is subject to renewal
Yes
Description of renewals
One optional extension provision of up to 12 months, to be taken at the discretion of Wirral Borough Council
two.2.10) Information about variants
Variants will be accepted: No
two.2.11) Information about options
Options: No
two.2.13) Information about European Union Funds
The procurement is related to a project and/or programme financed by European Union funds: No
Section four. Procedure
four.1) Description
four.1.1) Type of procedure
Open procedure
four.1.8) Information about the Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement: No
four.2) Administrative information
four.2.1) Previous publication concerning this procedure
Notice number: 2024/S 000-017082
four.2.2) Time limit for receipt of tenders or requests to participate
Date
19 August 2024
Local time
12:00pm
four.2.4) Languages in which tenders or requests to participate may be submitted
English
four.2.6) Minimum time frame during which the tenderer must maintain the tender
Duration in months: 3 (from the date stated for receipt of tender)
four.2.7) Conditions for opening of tenders
Date
19 August 2024
Local time
1:00pm
Section six. Complementary information
six.1) Information about recurrence
This is a recurrent procurement: Yes
six.4) Procedures for review
six.4.1) Review body
The Royal Court of Justice
London
WC2A 2LL
Country
United Kingdom