Scope
Reference
OUPA10541
Description
Renewal of software licenses for the Oracle RightNow Knowledge Management System which is an existing and embedded software package.
Contract 1. Knowledge Management System - Oracle
Supplier
Contract value
- £445,000 excluding VAT
- £535,000 including VAT
Above the relevant threshold
Date signed
15 May 2025
Contract dates
- 21 May 2025 to 20 May 2027
- Possible extension to 20 May 2029
- 4 years
Description of possible extension:
Option to extend for up to an additional two (2) years to 20 May 2029. Estimated extension value of c. £250,000 ex VAT / £300,000 inc VAT.
Main procurement category
Goods
CPV classifications
- 48000000 - Software package and information systems
Contract locations
- UK - United Kingdom
Justification for not setting key performance indicators
N/A - Existing software installation.
Other information
Conflicts assessment prepared/revised
Yes
Procedure
Procedure type
Direct award
Direct award justification
- Single supplier - intellectual property or exclusive rights
- Additional or repeat goods, services or works - extension or partial replacement
1 The following conditions are met in relation to the public contract-
(a) due to a particular supplier having intellectual property rights or other exclusive rights, only that supplier can supply the goods, services or works required, and
(b) there are no reasonable alternatives to those goods, services or works.
Oracle KMS is an embedded system which the university is not currently in a position to move away from.
RM6285 Back Office Software 2 CCS Framework was considered, but the value of the contract does not meet the £5m value threshold for Lot 1 and Oracle are not available under Lot 2.
An over-threshold direct award was identified as the most appropriate route to market to comply with PA23.
Supplier
ORACLE CORPORATION UK LIMITED
- Companies House: 01782505
- Public Procurement Organisation Number: PMDX-4517-DZXP
Thames Valley Park
Reading
RG6 1RA
United Kingdom
Email: costel.eftimie@oracle.com
Website: http://www.oracle.com/uk
Region: UKJ11 - Berkshire
Small or medium-sized enterprise (SME): No
Voluntary, community or social enterprise (VCSE): No
Supported employment provider: No
Public service mutual: No
Contract 1. Knowledge Management System - Oracle
Contracting authority
THE OPEN UNIVERSITY
- Charity Commission (England and Wales): RC000391
- Public Procurement Organisation Number: PYNW-6296-ZJQQ
Walton Hall
Milton Keynes
MK7 6AA
United Kingdom
Email: finance-tenders@open.ac.uk
Region: UKJ12 - Milton Keynes
Organisation type: Public authority - sub-central government