Awarded contract

Provision of Mediation Sevices for MOD

  • Ministry of Defence

F03: Contract award notice

Notice reference: 2021/S 000-021964

Published 3 September 2021, 10:45pm



Section one: Contracting authority

one.1) Name and addresses

Ministry of Defence

DEF Commercial Head Office BP3, Room 2.1.02, Level 2, Kentigern House, 65 Brown Street, Glasgow, G2 8EX, United Kingdom

Glasgow

Contact

DAVID DEVLIN

Email

david.devlin100@mod.gov.uk

Telephone

+44 3001557429

Country

United Kingdom

NUTS code

UK - United Kingdom

Internet address(es)

Main address

https://www.mod.gov.uk

one.2) Information about joint procurement

The contract is awarded by a central purchasing body

one.4) Type of the contracting authority

Ministry or any other national or federal authority

one.5) Main activity

Defence


Section two: Object

two.1) Scope of the procurement

two.1.1) Title

Provision of Mediation Sevices for MOD

Reference number

HOCS3b/00034

two.1.2) Main CPV code

  • 79630000 - Personnel services except placement and supply services

two.1.3) Type of contract

Services

two.1.4) Short description

Mediation services for MOD personnel

two.1.6) Information about lots

This contract is divided into lots: No

two.1.7) Total value of the procurement (excluding VAT)

Value excluding VAT: £150,000

two.2) Description

two.2.3) Place of performance

NUTS codes
  • UKH23 - Hertfordshire
Main site or place of performance

Hertfordshire

two.2.4) Description of the procurement

Amendment to existing contract to extend from an original expiry date of 14.9.21 to 13.6.22

two.2.5) Award criteria

Quality criterion - Name: Cost criterion - Name: Value for Money / Weighting: 100

Cost criterion - Name: Cost criterion - Name: Value for Money / Weighting: 100

two.2.11) Information about options

Options: No

two.2.13) Information about European Union Funds

The procurement is related to a project and/or programme financed by European Union funds: No


Section four. Procedure

four.1) Description

four.1.1) Type of procedure

Award of a contract without prior publication of a call for competition in the cases listed below

  • The procurement falls outside the scope of application of the regulations

Explanation:

The Authority placed a Contract in September 2016 for the outsourcing of Mediation services for personal in disagreement with MOD. The Contract was let with a value of £600K with an expiry date of September 2020 and was amended to expire on 13th September 2021. Due to a number of pressing priorities, the MOD has been unable to support a new competitive procurement exercise intended to have a new contract in place by 14th September 2021 and is only now able to consider procurement activity for a new contract. However, a gap in the provision of this service cannot be accommodated and therefore the current contract requires to be extended for a further 9 months until end of June 2022.

It is considered that this further amendment can be accommodated through Regulation 32 on the basis that competition is absent for technical reasons.

The current Contract is with Conflict Management to deliver mediation services and training, to MOD, and is due to expire in Sep 21. The D&I Directorate requires more time to fully scope it’s future requirement with a view to conducting a competitive procurement exercise and letting a new contract with a broader remit. It believes therefore that an extension to the existing Contract is required until June 2022 at a value of £150K is required to facilitate this scoping exercise and continue to deliver the service until a new, competitively tendered, Contract can be let.

In the event, this extension was not made, this would impact the lived experience of all personnel requiring the mediation service, at a potentially particularly vulnerable moment for them. Mediation is integral to early resolution of grievances. It is most impactful by using the assistance of trained, independent mediators is encouraged and set out in Policy (JSP 763 and BHDV). Mediation empowers people to work together to resolve issues; it can be less stressful and have a reduced negative impact on morale as well as being time and cost efficient. In addition, MOD, needs to build’s its capability in effectively deploying and using Mediation at the earliest point to mitigate lengthy and costly complaints much earlier where appropriate. The effective use of Mediation has been proven to resolve interpersonal disputes more successful that, relying on complaints procedures which can take up to 105 weeks to be completed with many in the Services taking much longer.

The original intention had been to tender for a new contract to be in place for Sept 21. However, due to a number of other Defence priorities, this timescale was not able to be met.

four.1.8) Information about the Government Procurement Agreement (GPA)

The procurement is covered by the Government Procurement Agreement: No


Section five. Award of contract

Contract No

HOCS3B/00034

A contract/lot is awarded: Yes

five.2) Award of contract

five.2.1) Date of conclusion of the contract

30 August 2021

five.2.2) Information about tenders

Number of tenders received: 1

The contract has been awarded to a group of economic operators: No

five.2.3) Name and address of the contractor

Conflict Management Plus Ltd

Low Farm, Brook Road, BASSINGBOURN, SG8 5NT

BASSINGBOURN

Email

arran.heal@cmpsolutions.com

Telephone

+44 1763784986

Country

United Kingdom

NUTS code
  • UKH23 - Hertfordshire
The contractor is an SME

No

five.2.4) Information on value of contract/lot (excluding VAT)

Total value of the contract/lot: £150,000


Section six. Complementary information

six.3) Additional information

The Authority placed a Contract in September 2016 for the outsourcing of Mediation services for personal in disagreement with MOD. The Contract was let with a value of £600K with an expiry date of September 2020 and was amended to expire on 13th September 2021. Due to a number of pressing priorities, the MOD has been unable to support a new competitive procurement exercise intended to have a new contract in place by 14th September 2021 and is only now able to consider procurement activity for a new contract. However, a gap in the provision of this service cannot be accommodated and therefore the current contract requires to be extended for a further 9 months until end of June 2022.

It is considered that this further amendment can be accommodated through Regulation 32 on the basis that competition is absent for technical reasons.

six.4) Procedures for review

six.4.1) Review body

DEF Commercial Head Office BP3, ROOM 2.1.02, LEVEL 2, KENTIGERN HOUSE, 65 BROWN STREET, GLASGOW, G2 8EX, United Kingdom

GLASGOW

Country

United Kingdom

six.4.2) Body responsible for mediation procedures

DEF Commercial Head Office BP3, ROOM 2.1.102, LEVEL 2, KENTIGERN HOUSE, 65 BROWN STREET, GLASGOW, G2 8EX, United Kingdom

GLASGOW

Country

United Kingdom

six.4.4) Service from which information about the review procedure may be obtained

DEF Commercial Head Office BP3, ROOM 2.1.02, LEVEL 2, KENTIGERN HOUSE, 65 BROWN STREET, GLASGOW, G2 8EX, United Kingdom

GLASGOW

Country

United Kingdom